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Synopsis
A chatbot(alsoknownasa talkbots, chatterbot, Bot, IM bot, interactiveagent, orArtificialConversationalEntity)isa computerprogram oranartificialintelligencewhich conductsa conversationvia auditoryortextualmethods.
The global Chatbot market size is expected to reach US$ 14130 million by 2029, growing at a CAGR of 20.6% from 2023 to 2029. The market is mainly driven by the significant applications of Chatbot in various end use industries. The expanding demands from the Healthcare, Retail, Banking, Financial Services, and Insurance (BFSI) and Media and Entertainment, are propelling Chatbot market. Standalone, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Web-based segment is estimated at % CAGR for the next seven-year period.
With the outbreak of COVID-19, chatbots have been increasingly deployed by various organizations to respond to customer queries and other related information. As different organizations adopted remote working due to the lockdowns imposed, companies became heavily dependent on chatbots to reduce the burden of customer queries due to the minimal availability of customer service employees.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Chatbot, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Chatbot market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Chatbot market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Chatbot sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Chatbot covered in this report include ArtificialSolutions, IBM Watson, NaunceCommunications, eGainCoporation, CreativeVirtual, NextItCorp., CX Company, Speaktoit and Customer, etc.
The global Chatbot market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
- ArtificialSolutions
- IBM Watson
- NaunceCommunications
- eGainCoporation
- CreativeVirtual
- NextItCorp.
- CX Company
- Speaktoit
- Customer
- Codebaby
Global Chatbot market, by region:
- North America (U.S., Canada, Mexico)
- Europe (Germany, France, UK, Italy, etc.)
- Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
- South America (Brazil, etc.)
- Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Chatbot market, Segment by Type:
- Standalone
- Web-based
- Messenger-based
Global Chatbot market, by Application
- Healthcare
- Retail
- Banking, Financial Services, and Insurance (BFSI)
- Media and Entertainment
- Travel & Tourism
- E-commerce
- Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Chatbot companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index
1 Market Overview of Chatbot
1.1 Chatbot Market Overview
1.1.1 Chatbot Product Scope
1.1.2 Chatbot Market Status and Outlook
1.2 Global Chatbot Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Chatbot Market Size by Region (2018-2029)
1.4 Global Chatbot Historic Market Size by Region (2018-2023)
1.5 Global Chatbot Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Chatbot Market Size (2018-2029)
1.6.1 North America Chatbot Market Size (2018-2029)
1.6.2 Europe Chatbot Market Size (2018-2029)
1.6.3 Asia-Pacific Chatbot Market Size (2018-2029)
1.6.4 Latin America Chatbot Market Size (2018-2029)
1.6.5 Middle East & Africa Chatbot Market Size (2018-2029)
2 Chatbot Market by Type
2.1 Introduction
2.1.1 Standalone
2.1.2 Web-based
2.1.3 Messenger-based
2.2 Global Chatbot Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Chatbot Historic Market Size by Type (2018-2023)
2.2.2 Global Chatbot Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Chatbot Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Chatbot Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Chatbot Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Chatbot Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Chatbot Revenue Breakdown by Type (2018-2029)
3 Chatbot Market Overview by Application
3.1 Introduction
3.1.1 Healthcare
3.1.2 Retail
3.1.3 Banking, Financial Services, and Insurance (BFSI)
3.1.4 Media and Entertainment
3.1.5 Travel & Tourism
3.1.6 E-commerce
3.1.7 Others
3.2 Global Chatbot Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Chatbot Historic Market Size by Application (2018-2023)
3.2.2 Global Chatbot Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Chatbot Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Chatbot Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Chatbot Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Chatbot Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Chatbot Revenue Breakdown by Application (2018-2029)
4 Chatbot Competition Analysis by Players
4.1 Global Chatbot Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Chatbot as of 2022)
4.3 Date of Key Players Enter into Chatbot Market
4.4 Global Top Players Chatbot Headquarters and Area Served
4.5 Key Players Chatbot Product Solution and Service
4.6 Competitive Status
4.6.1 Chatbot Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 ArtificialSolutions
5.1.1 ArtificialSolutions Profile
5.1.2 ArtificialSolutions Main Business
5.1.3 ArtificialSolutions Chatbot Products, Services and Solutions
5.1.4 ArtificialSolutions Chatbot Revenue (US$ Million) & (2018-2023)
5.1.5 ArtificialSolutions Recent Developments
5.2 IBM Watson
5.2.1 IBM Watson Profile
5.2.2 IBM Watson Main Business
5.2.3 IBM Watson Chatbot Products, Services and Solutions
5.2.4 IBM Watson Chatbot Revenue (US$ Million) & (2018-2023)
5.2.5 IBM Watson Recent Developments
5.3 NaunceCommunications
5.3.1 NaunceCommunications Profile
5.3.2 NaunceCommunications Main Business
5.3.3 NaunceCommunications Chatbot Products, Services and Solutions
5.3.4 NaunceCommunications Chatbot Revenue (US$ Million) & (2018-2023)
5.3.5 eGainCoporation Recent Developments
5.4 eGainCoporation
5.4.1 eGainCoporation Profile
5.4.2 eGainCoporation Main Business
5.4.3 eGainCoporation Chatbot Products, Services and Solutions
5.4.4 eGainCoporation Chatbot Revenue (US$ Million) & (2018-2023)
5.4.5 eGainCoporation Recent Developments
5.5 CreativeVirtual
5.5.1 CreativeVirtual Profile
5.5.2 CreativeVirtual Main Business
5.5.3 CreativeVirtual Chatbot Products, Services and Solutions
5.5.4 CreativeVirtual Chatbot Revenue (US$ Million) & (2018-2023)
5.5.5 CreativeVirtual Recent Developments
5.6 NextItCorp.
5.6.1 NextItCorp. Profile
5.6.2 NextItCorp. Main Business
5.6.3 NextItCorp. Chatbot Products, Services and Solutions
5.6.4 NextItCorp. Chatbot Revenue (US$ Million) & (2018-2023)
5.6.5 NextItCorp. Recent Developments
5.7 CX Company
5.7.1 CX Company Profile
5.7.2 CX Company Main Business
5.7.3 CX Company Chatbot Products, Services and Solutions
5.7.4 CX Company Chatbot Revenue (US$ Million) & (2018-2023)
5.7.5 CX Company Recent Developments
5.8 Speaktoit
5.8.1 Speaktoit Profile
5.8.2 Speaktoit Main Business
5.8.3 Speaktoit Chatbot Products, Services and Solutions
5.8.4 Speaktoit Chatbot Revenue (US$ Million) & (2018-2023)
5.8.5 Speaktoit Recent Developments
5.9 Customer
5.9.1 Customer Profile
5.9.2 Customer Main Business
5.9.3 Customer Chatbot Products, Services and Solutions
5.9.4 Customer Chatbot Revenue (US$ Million) & (2018-2023)
5.9.5 Customer Recent Developments
5.10 Codebaby
5.10.1 Codebaby Profile
5.10.2 Codebaby Main Business
5.10.3 Codebaby Chatbot Products, Services and Solutions
5.10.4 Codebaby Chatbot Revenue (US$ Million) & (2018-2023)
5.10.5 Codebaby Recent Developments
5.11 Google
5.11.1 Google Profile
5.11.2 Google Main Business
5.11.3 Google Chatbot Products, Services and Solutions
5.11.4 Google Chatbot Revenue (US$ Million) & (2018-2023)
5.11.5 Google Recent Developments
6 North America
6.1 North America Chatbot Market Size by Country (2018-2029)
6.2 United States
6.3 Canada
7 Europe
7.1 Europe Chatbot Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Chatbot Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Chatbot Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Chatbot Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Chatbot Market Dynamics
11.1 Chatbot Industry Trends
11.2 Chatbot Market Drivers
11.3 Chatbot Market Challenges
11.4 Chatbot Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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