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Field Service Management (FSM)-Global Market Insights and Sales Trends 2025
Synopsis
Field service management software enables companies to be more flexible and nimble in providing service to customers. They can communicate in real time with customers, provide on-site information about products and repair issues, and offer more timely service. Companies can also improve operational efficiencies by optimizing worker order routing and technician scheduling, and by providing more timely resolution of issues. Field service management tools can also aid in promoting better customer experience.
The global Field Service Management (FSM) market size is expected to reach US$ 4332.8 million by 2029, growing at a CAGR of 9.2% from 2023 to 2029. The market is mainly driven by the significant applications of Field Service Management (FSM) in various end use industries. The expanding demands from the Energy & Utilities, Telecom, Manufacturing and Healthcare, are propelling Field Service Management (FSM) market. On-premises Field Service Management, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud Field Service Management segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Field Service Management (FSM) market, driven by demand from China, the second largest economy with some signs of stabilising, the Field Service Management (FSM) market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Field Service Management (FSM), with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Field Service Management (FSM) market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Field Service Management (FSM) market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Field Service Management (FSM) sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Field Service Management (FSM) covered in this report include Accruent, Acumatica, Astea, Clicksoftware, Comarch, Connect My World, Coresystems, Fieldaware and Geoconcept, etc.
The global Field Service Management (FSM) market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Accruent
Acumatica
Astea
Clicksoftware
Comarch
Connect My World
Coresystems
Fieldaware
Geoconcept
IBM
IFs
Infor
Jobber
KickserV
Microsoft
Oracle
Overit
Praxedo
Salesforce
SAp
Global Field Service Management (FSM) market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Field Service Management (FSM) market, Segment by Type:
On-premises Field Service Management
Cloud Field Service Management
Global Field Service Management (FSM) market, by Application
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Construction & Real Estate
Transportation & Logistics
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Field Service Management (FSM) companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Field service management software enables companies to be more flexible and nimble in providing service to customers. They can communicate in real time with customers, provide on-site information about products and repair issues, and offer more timely service. Companies can also improve operational efficiencies by optimizing worker order routing and technician scheduling, and by providing more timely resolution of issues. Field service management tools can also aid in promoting better customer experience.
The global Field Service Management (FSM) market size is expected to reach US$ 4332.8 million by 2029, growing at a CAGR of 9.2% from 2023 to 2029. The market is mainly driven by the significant applications of Field Service Management (FSM) in various end use industries. The expanding demands from the Energy & Utilities, Telecom, Manufacturing and Healthcare, are propelling Field Service Management (FSM) market. On-premises Field Service Management, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud Field Service Management segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Field Service Management (FSM) market, driven by demand from China, the second largest economy with some signs of stabilising, the Field Service Management (FSM) market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Field Service Management (FSM), with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Field Service Management (FSM) market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Field Service Management (FSM) market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Field Service Management (FSM) sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Field Service Management (FSM) covered in this report include Accruent, Acumatica, Astea, Clicksoftware, Comarch, Connect My World, Coresystems, Fieldaware and Geoconcept, etc.
The global Field Service Management (FSM) market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Accruent
Acumatica
Astea
Clicksoftware
Comarch
Connect My World
Coresystems
Fieldaware
Geoconcept
IBM
IFs
Infor
Jobber
KickserV
Microsoft
Oracle
Overit
Praxedo
Salesforce
SAp
Global Field Service Management (FSM) market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Field Service Management (FSM) market, Segment by Type:
On-premises Field Service Management
Cloud Field Service Management
Global Field Service Management (FSM) market, by Application
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Construction & Real Estate
Transportation & Logistics
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Field Service Management (FSM) companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Field Service Management (FSM)
1.1 Field Service Management (FSM) Market Overview
1.1.1 Field Service Management (FSM) Product Scope
1.1.2 Field Service Management (FSM) Market Status and Outlook
1.2 Global Field Service Management (FSM) Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Field Service Management (FSM) Market Size by Region (2018-2029)
1.4 Global Field Service Management (FSM) Historic Market Size by Region (2018-2023)
1.5 Global Field Service Management (FSM) Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Field Service Management (FSM) Market Size (2018-2029)
1.6.1 North America Field Service Management (FSM) Market Size (2018-2029)
1.6.2 Europe Field Service Management (FSM) Market Size (2018-2029)
1.6.3 Asia-Pacific Field Service Management (FSM) Market Size (2018-2029)
1.6.4 Latin America Field Service Management (FSM) Market Size (2018-2029)
1.6.5 Middle East & Africa Field Service Management (FSM) Market Size (2018-2029)
2 Field Service Management (FSM) Market by Type
2.1 Introduction
2.1.1 On-premises Field Service Management
2.1.2 Cloud Field Service Management
2.2 Global Field Service Management (FSM) Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Field Service Management (FSM) Historic Market Size by Type (2018-2023)
2.2.2 Global Field Service Management (FSM) Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Field Service Management (FSM) Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Field Service Management (FSM) Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Field Service Management (FSM) Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Field Service Management (FSM) Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Field Service Management (FSM) Revenue Breakdown by Type (2018-2029)
3 Field Service Management (FSM) Market Overview by Application
3.1 Introduction
3.1.1 Energy & Utilities
3.1.2 Telecom
3.1.3 Manufacturing
3.1.4 Healthcare
3.1.5 BFSI
3.1.6 Construction & Real Estate
3.1.7 Transportation & Logistics
3.1.8 Others
3.2 Global Field Service Management (FSM) Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Field Service Management (FSM) Historic Market Size by Application (2018-2023)
3.2.2 Global Field Service Management (FSM) Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Field Service Management (FSM) Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Field Service Management (FSM) Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Field Service Management (FSM) Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Field Service Management (FSM) Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Field Service Management (FSM) Revenue Breakdown by Application (2018-2029)
4 Field Service Management (FSM) Competition Analysis by Players
4.1 Global Field Service Management (FSM) Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Field Service Management (FSM) as of 2022)
4.3 Date of Key Players Enter into Field Service Management (FSM) Market
4.4 Global Top Players Field Service Management (FSM) Headquarters and Area Served
4.5 Key Players Field Service Management (FSM) Product Solution and Service
4.6 Competitive Status
4.6.1 Field Service Management (FSM) Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Accruent
5.1.1 Accruent Profile
5.1.2 Accruent Main Business
5.1.3 Accruent Field Service Management (FSM) Products, Services and Solutions
5.1.4 Accruent Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.1.5 Accruent Recent Developments
5.2 Acumatica
5.2.1 Acumatica Profile
5.2.2 Acumatica Main Business
5.2.3 Acumatica Field Service Management (FSM) Products, Services and Solutions
5.2.4 Acumatica Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.2.5 Acumatica Recent Developments
5.3 Astea
5.3.1 Astea Profile
5.3.2 Astea Main Business
5.3.3 Astea Field Service Management (FSM) Products, Services and Solutions
5.3.4 Astea Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.3.5 Clicksoftware Recent Developments
5.4 Clicksoftware
5.4.1 Clicksoftware Profile
5.4.2 Clicksoftware Main Business
5.4.3 Clicksoftware Field Service Management (FSM) Products, Services and Solutions
5.4.4 Clicksoftware Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.4.5 Clicksoftware Recent Developments
5.5 Comarch
5.5.1 Comarch Profile
5.5.2 Comarch Main Business
5.5.3 Comarch Field Service Management (FSM) Products, Services and Solutions
5.5.4 Comarch Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.5.5 Comarch Recent Developments
5.6 Connect My World
5.6.1 Connect My World Profile
5.6.2 Connect My World Main Business
5.6.3 Connect My World Field Service Management (FSM) Products, Services and Solutions
5.6.4 Connect My World Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.6.5 Connect My World Recent Developments
5.7 Coresystems
5.7.1 Coresystems Profile
5.7.2 Coresystems Main Business
5.7.3 Coresystems Field Service Management (FSM) Products, Services and Solutions
5.7.4 Coresystems Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.7.5 Coresystems Recent Developments
5.8 Fieldaware
5.8.1 Fieldaware Profile
5.8.2 Fieldaware Main Business
5.8.3 Fieldaware Field Service Management (FSM) Products, Services and Solutions
5.8.4 Fieldaware Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.8.5 Fieldaware Recent Developments
5.9 Geoconcept
5.9.1 Geoconcept Profile
5.9.2 Geoconcept Main Business
5.9.3 Geoconcept Field Service Management (FSM) Products, Services and Solutions
5.9.4 Geoconcept Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.9.5 Geoconcept Recent Developments
5.10 IBM
5.10.1 IBM Profile
5.10.2 IBM Main Business
5.10.3 IBM Field Service Management (FSM) Products, Services and Solutions
5.10.4 IBM Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.10.5 IBM Recent Developments
5.11 IFs
5.11.1 IFs Profile
5.11.2 IFs Main Business
5.11.3 IFs Field Service Management (FSM) Products, Services and Solutions
5.11.4 IFs Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.11.5 IFs Recent Developments
5.12 Infor
5.12.1 Infor Profile
5.12.2 Infor Main Business
5.12.3 Infor Field Service Management (FSM) Products, Services and Solutions
5.12.4 Infor Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.12.5 Infor Recent Developments
5.13 Jobber
5.13.1 Jobber Profile
5.13.2 Jobber Main Business
5.13.3 Jobber Field Service Management (FSM) Products, Services and Solutions
5.13.4 Jobber Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.13.5 Jobber Recent Developments
5.14 KickserV
5.14.1 KickserV Profile
5.14.2 KickserV Main Business
5.14.3 KickserV Field Service Management (FSM) Products, Services and Solutions
5.14.4 KickserV Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.14.5 KickserV Recent Developments
5.15 Microsoft
5.15.1 Microsoft Profile
5.15.2 Microsoft Main Business
5.15.3 Microsoft Field Service Management (FSM) Products, Services and Solutions
5.15.4 Microsoft Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.15.5 Microsoft Recent Developments
5.16 Oracle
5.16.1 Oracle Profile
5.16.2 Oracle Main Business
5.16.3 Oracle Field Service Management (FSM) Products, Services and Solutions
5.16.4 Oracle Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.16.5 Oracle Recent Developments
5.17 Overit
5.17.1 Overit Profile
5.17.2 Overit Main Business
5.17.3 Overit Field Service Management (FSM) Products, Services and Solutions
5.17.4 Overit Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.17.5 Overit Recent Developments
5.18 Praxedo
5.18.1 Praxedo Profile
5.18.2 Praxedo Main Business
5.18.3 Praxedo Field Service Management (FSM) Products, Services and Solutions
5.18.4 Praxedo Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.18.5 Praxedo Recent Developments
5.19 Salesforce
5.19.1 Salesforce Profile
5.19.2 Salesforce Main Business
5.19.3 Salesforce Field Service Management (FSM) Products, Services and Solutions
5.19.4 Salesforce Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.19.5 Salesforce Recent Developments
5.20 SAp
5.20.1 SAp Profile
5.20.2 SAp Main Business
5.20.3 SAp Field Service Management (FSM) Products, Services and Solutions
5.20.4 SAp Field Service Management (FSM) Revenue (US$ Million) & (2018-2023)
5.20.5 SAp Recent Developments
6 North America
6.1 North America Field Service Management (FSM) Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Field Service Management (FSM) Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Field Service Management (FSM) Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Field Service Management (FSM) Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Field Service Management (FSM) Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Field Service Management (FSM) Market Dynamics
11.1 Field Service Management (FSM) Industry Trends
11.2 Field Service Management (FSM) Market Drivers
11.3 Field Service Management (FSM) Market Challenges
11.4 Field Service Management (FSM) Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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