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Synopsis
A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse or pass the industry standard Turing test.
The global AI Chatbots market was valued at US$ 3335.3 million in 2023 and is anticipated to reach US$ 71620 million by 2030, witnessing a CAGR of 51.0% during the forecast period 2024-2030.
The key players of global AI Chatbots market includes IBM, [24]7.ai, Google, Nuance Communications, AWS and so on. In 2019, the top 5 companies accounted for a total market share of about 33%, among which [24]7.ai is in the dominating position, with occupying nearly 9% of global market.
This report aims to provide a comprehensive presentation of the global market for AI Chatbots, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding AI Chatbots.
Report Scope
The AI Chatbots market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global AI Chatbots market comprehensively. Regional market sizes, concerning products by Type, by End User, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the AI Chatbots companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by End User, and by regions.
By Company
Segment by Type
Segment by End User
By Region
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by End User, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of AI Chatbots companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by End User, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global AI Chatbots Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Messengers
1.2.3 Web Widgets
1.2.4 Others
1.3 Market by End User
1.3.1 Global AI Chatbots Market Growth by End User: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global AI Chatbots Market Perspective (2019-2030)
2.2 AI Chatbots Growth Trends by Region
2.2.1 Global AI Chatbots Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 AI Chatbots Historic Market Size by Region (2019-2024)
2.2.3 AI Chatbots Forecasted Market Size by Region (2025-2030)
2.3 AI Chatbots Market Dynamics
2.3.1 AI Chatbots Industry Trends
2.3.2 AI Chatbots Market Drivers
2.3.3 AI Chatbots Market Challenges
2.3.4 AI Chatbots Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top AI Chatbots Players by Revenue
3.1.1 Global Top AI Chatbots Players by Revenue (2019-2024)
3.1.2 Global AI Chatbots Revenue Market Share by Players (2019-2024)
3.2 Global AI Chatbots Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by AI Chatbots Revenue
3.4 Global AI Chatbots Market Concentration Ratio
3.4.1 Global AI Chatbots Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by AI Chatbots Revenue in 2023
3.5 AI Chatbots Key Players Head office and Area Served
3.6 Key Players AI Chatbots Product Solution and Service
3.7 Date of Enter into AI Chatbots Market
3.8 Mergers & Acquisitions, Expansion Plans
4 AI Chatbots Breakdown Data by Type
4.1 Global AI Chatbots Historic Market Size by Type (2019-2024)
4.2 Global AI Chatbots Forecasted Market Size by Type (2025-2030)
5 AI Chatbots Breakdown Data by End User
5.1 Global AI Chatbots Historic Market Size by End User (2019-2024)
5.2 Global AI Chatbots Forecasted Market Size by End User (2025-2030)
6 North America
6.1 North America AI Chatbots Market Size (2019-2030)
6.2 North America AI Chatbots Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America AI Chatbots Market Size by Country (2019-2024)
6.4 North America AI Chatbots Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe AI Chatbots Market Size (2019-2030)
7.2 Europe AI Chatbots Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe AI Chatbots Market Size by Country (2019-2024)
7.4 Europe AI Chatbots Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific AI Chatbots Market Size (2019-2030)
8.2 Asia-Pacific AI Chatbots Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific AI Chatbots Market Size by Region (2019-2024)
8.4 Asia-Pacific AI Chatbots Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America AI Chatbots Market Size (2019-2030)
9.2 Latin America AI Chatbots Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America AI Chatbots Market Size by Country (2019-2024)
9.4 Latin America AI Chatbots Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa AI Chatbots Market Size (2019-2030)
10.2 Middle East & Africa AI Chatbots Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa AI Chatbots Market Size by Country (2019-2024)
10.4 Middle East & Africa AI Chatbots Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM AI Chatbots Introduction
11.1.4 IBM Revenue in AI Chatbots Business (2019-2024)
11.1.5 IBM Recent Development
11.2 [24]7.ai
11.2.1 [24]7.ai Company Detail
11.2.2 [24]7.ai Business Overview
11.2.3 [24]7.ai AI Chatbots Introduction
11.2.4 [24]7.ai Revenue in AI Chatbots Business (2019-2024)
11.2.5 [24]7.ai Recent Development
11.3 Google
11.3.1 Google Company Detail
11.3.2 Google Business Overview
11.3.3 Google AI Chatbots Introduction
11.3.4 Google Revenue in AI Chatbots Business (2019-2024)
11.3.5 Google Recent Development
11.4 Nuance Communications
11.4.1 Nuance Communications Company Detail
11.4.2 Nuance Communications Business Overview
11.4.3 Nuance Communications AI Chatbots Introduction
11.4.4 Nuance Communications Revenue in AI Chatbots Business (2019-2024)
11.4.5 Nuance Communications Recent Development
11.5 AWS
11.5.1 AWS Company Detail
11.5.2 AWS Business Overview
11.5.3 AWS AI Chatbots Introduction
11.5.4 AWS Revenue in AI Chatbots Business (2019-2024)
11.5.5 AWS Recent Development
11.6 LogMeIn
11.6.1 LogMeIn Company Detail
11.6.2 LogMeIn Business Overview
11.6.3 LogMeIn AI Chatbots Introduction
11.6.4 LogMeIn Revenue in AI Chatbots Business (2019-2024)
11.6.5 LogMeIn Recent Development
11.7 Inbenta
11.7.1 Inbenta Company Detail
11.7.2 Inbenta Business Overview
11.7.3 Inbenta AI Chatbots Introduction
11.7.4 Inbenta Revenue in AI Chatbots Business (2019-2024)
11.7.5 Inbenta Recent Development
11.8 Kore.ai
11.8.1 Kore.ai Company Detail
11.8.2 Kore.ai Business Overview
11.8.3 Kore.ai AI Chatbots Introduction
11.8.4 Kore.ai Revenue in AI Chatbots Business (2019-2024)
11.8.5 Kore.ai Recent Development
11.9 Gupshup
11.9.1 Gupshup Company Detail
11.9.2 Gupshup Business Overview
11.9.3 Gupshup AI Chatbots Introduction
11.9.4 Gupshup Revenue in AI Chatbots Business (2019-2024)
11.9.5 Gupshup Recent Development
11.10 AIVO
11.10.1 AIVO Company Detail
11.10.2 AIVO Business Overview
11.10.3 AIVO AI Chatbots Introduction
11.10.4 AIVO Revenue in AI Chatbots Business (2019-2024)
11.10.5 AIVO Recent Development
11.11 Yellow Messenger
11.11.1 Yellow Messenger Company Detail
11.11.2 Yellow Messenger Business Overview
11.11.3 Yellow Messenger AI Chatbots Introduction
11.11.4 Yellow Messenger Revenue in AI Chatbots Business (2019-2024)
11.11.5 Yellow Messenger Recent Development
11.12 CogniCor Technologies
11.12.1 CogniCor Technologies Company Detail
11.12.2 CogniCor Technologies Business Overview
11.12.3 CogniCor Technologies AI Chatbots Introduction
11.12.4 CogniCor Technologies Revenue in AI Chatbots Business (2019-2024)
11.12.5 CogniCor Technologies Recent Development
11.13 Passage AI
11.13.1 Passage AI Company Detail
11.13.2 Passage AI Business Overview
11.13.3 Passage AI AI Chatbots Introduction
11.13.4 Passage AI Revenue in AI Chatbots Business (2019-2024)
11.13.5 Passage AI Recent Development
11.14 Chatfuel
11.14.1 Chatfuel Company Detail
11.14.2 Chatfuel Business Overview
11.14.3 Chatfuel AI Chatbots Introduction
11.14.4 Chatfuel Revenue in AI Chatbots Business (2019-2024)
11.14.5 Chatfuel Recent Development
11.15 SmartBots.ai
11.15.1 SmartBots.ai Company Detail
11.15.2 SmartBots.ai Business Overview
11.15.3 SmartBots.ai AI Chatbots Introduction
11.15.4 SmartBots.ai Revenue in AI Chatbots Business (2019-2024)
11.15.5 SmartBots.ai Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research