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Global Business Processes Outsourcing Market Research Report 2024

Global Business Processes Outsourcing Market Research Report 2024

Publishing Date : Jun, 2023

License Type :
 

Report Code : 1739733

No of Pages : 113

Synopsis

Global Business Processes Outsourcing market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Business Processes Outsourcing market research.

Key companies engaged in the Business Processes Outsourcing industry include ADP, Teleperformance, Concentrix, Paychex, Conduent, Arvato Bertelsmann, TCS, DXC Technologies and Accenture, etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.

When refers to consumption region, % value of Business Processes Outsourcing were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Business Processes Outsourcing market and estimated to attract more attentions from industry insiders and investors.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Business Processes Outsourcing market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.

By Company

  • ADP
  • Teleperformance
  • Concentrix
  • Paychex
  • Conduent
  • Arvato Bertelsmann
  • TCS
  • DXC Technologies
  • Accenture
  • HCL Technologies Limited
  • Genpact
  • Amdocs Ltd
  • IBM
  • First source Solutions
  • Intelenet Global Services
  • Capgemini SE
  • China Customer Relations Centers Inc
  • China Data Group Co., Ltd
  • Chinasoft International Co., Ltd
  • Infosys Ltd (Infosys BPM)
  • M and Y Global Services
  • Northking Information Technology Co., Ltd
  • Wipro Ltd

Segment by Type

  • CRM (Customer Relationship Management) BPO
  • HRO (Human Resources Outsourcing) BPO
  • Finance and Administration (F&A) BPO
  • Other BPO Services

Segment by Application

  • Bank
  • Medical Insurance
  • Retail
  • Information Technology and Telecommunications
  • Other

By Region

  • North America (United States, Canada)
  • Europe (Germany, France, U.K., Italy, Russia, Nordic Countries, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea,Southeast Asia, India, Australia, Rest of Asia)
  • Latin America (Mexico, Brazil, Rest of Latin America)
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)

The Business Processes Outsourcing report covers below items:

Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Business Processes Outsourcing Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 CRM (Customer Relationship Management) BPO
1.2.3 HRO (Human Resources Outsourcing) BPO
1.2.4 Finance and Administration (F&A) BPO
1.2.5 Other BPO Services
1.3 Market by Application
1.3.1 Global Business Processes Outsourcing Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Bank
1.3.3 Medical Insurance
1.3.4 Retail
1.3.5 Information Technology and Telecommunications
1.3.6 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Business Processes Outsourcing Market Perspective (2018-2029)
2.2 Business Processes Outsourcing Growth Trends by Region
2.2.1 Global Business Processes Outsourcing Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Business Processes Outsourcing Historic Market Size by Region (2018-2023)
2.2.3 Business Processes Outsourcing Forecasted Market Size by Region (2024-2029)
2.3 Business Processes Outsourcing Market Dynamics
2.3.1 Business Processes Outsourcing Industry Trends
2.3.2 Business Processes Outsourcing Market Drivers
2.3.3 Business Processes Outsourcing Market Challenges
2.3.4 Business Processes Outsourcing Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Business Processes Outsourcing Players by Revenue
3.1.1 Global Top Business Processes Outsourcing Players by Revenue (2018-2023)
3.1.2 Global Business Processes Outsourcing Revenue Market Share by Players (2018-2023)
3.2 Global Business Processes Outsourcing Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Business Processes Outsourcing Revenue
3.4 Global Business Processes Outsourcing Market Concentration Ratio
3.4.1 Global Business Processes Outsourcing Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Business Processes Outsourcing Revenue in 2022
3.5 Business Processes Outsourcing Key Players Head office and Area Served
3.6 Key Players Business Processes Outsourcing Product Solution and Service
3.7 Date of Enter into Business Processes Outsourcing Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Business Processes Outsourcing Breakdown Data by Type
4.1 Global Business Processes Outsourcing Historic Market Size by Type (2018-2023)
4.2 Global Business Processes Outsourcing Forecasted Market Size by Type (2024-2029)
5 Business Processes Outsourcing Breakdown Data by Application
5.1 Global Business Processes Outsourcing Historic Market Size by Application (2018-2023)
5.2 Global Business Processes Outsourcing Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Business Processes Outsourcing Market Size (2018-2029)
6.2 North America Business Processes Outsourcing Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Business Processes Outsourcing Market Size by Country (2018-2023)
6.4 North America Business Processes Outsourcing Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Business Processes Outsourcing Market Size (2018-2029)
7.2 Europe Business Processes Outsourcing Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Business Processes Outsourcing Market Size by Country (2018-2023)
7.4 Europe Business Processes Outsourcing Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Business Processes Outsourcing Market Size (2018-2029)
8.2 Asia-Pacific Business Processes Outsourcing Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Business Processes Outsourcing Market Size by Region (2018-2023)
8.4 Asia-Pacific Business Processes Outsourcing Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Business Processes Outsourcing Market Size (2018-2029)
9.2 Latin America Business Processes Outsourcing Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Business Processes Outsourcing Market Size by Country (2018-2023)
9.4 Latin America Business Processes Outsourcing Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Business Processes Outsourcing Market Size (2018-2029)
10.2 Middle East & Africa Business Processes Outsourcing Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Business Processes Outsourcing Market Size by Country (2018-2023)
10.4 Middle East & Africa Business Processes Outsourcing Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 ADP
11.1.1 ADP Company Detail
11.1.2 ADP Business Overview
11.1.3 ADP Business Processes Outsourcing Introduction
11.1.4 ADP Revenue in Business Processes Outsourcing Business (2018-2023)
11.1.5 ADP Recent Development
11.2 Teleperformance
11.2.1 Teleperformance Company Detail
11.2.2 Teleperformance Business Overview
11.2.3 Teleperformance Business Processes Outsourcing Introduction
11.2.4 Teleperformance Revenue in Business Processes Outsourcing Business (2018-2023)
11.2.5 Teleperformance Recent Development
11.3 Concentrix
11.3.1 Concentrix Company Detail
11.3.2 Concentrix Business Overview
11.3.3 Concentrix Business Processes Outsourcing Introduction
11.3.4 Concentrix Revenue in Business Processes Outsourcing Business (2018-2023)
11.3.5 Concentrix Recent Development
11.4 Paychex
11.4.1 Paychex Company Detail
11.4.2 Paychex Business Overview
11.4.3 Paychex Business Processes Outsourcing Introduction
11.4.4 Paychex Revenue in Business Processes Outsourcing Business (2018-2023)
11.4.5 Paychex Recent Development
11.5 Conduent
11.5.1 Conduent Company Detail
11.5.2 Conduent Business Overview
11.5.3 Conduent Business Processes Outsourcing Introduction
11.5.4 Conduent Revenue in Business Processes Outsourcing Business (2018-2023)
11.5.5 Conduent Recent Development
11.6 Arvato Bertelsmann
11.6.1 Arvato Bertelsmann Company Detail
11.6.2 Arvato Bertelsmann Business Overview
11.6.3 Arvato Bertelsmann Business Processes Outsourcing Introduction
11.6.4 Arvato Bertelsmann Revenue in Business Processes Outsourcing Business (2018-2023)
11.6.5 Arvato Bertelsmann Recent Development
11.7 TCS
11.7.1 TCS Company Detail
11.7.2 TCS Business Overview
11.7.3 TCS Business Processes Outsourcing Introduction
11.7.4 TCS Revenue in Business Processes Outsourcing Business (2018-2023)
11.7.5 TCS Recent Development
11.8 DXC Technologies
11.8.1 DXC Technologies Company Detail
11.8.2 DXC Technologies Business Overview
11.8.3 DXC Technologies Business Processes Outsourcing Introduction
11.8.4 DXC Technologies Revenue in Business Processes Outsourcing Business (2018-2023)
11.8.5 DXC Technologies Recent Development
11.9 Accenture
11.9.1 Accenture Company Detail
11.9.2 Accenture Business Overview
11.9.3 Accenture Business Processes Outsourcing Introduction
11.9.4 Accenture Revenue in Business Processes Outsourcing Business (2018-2023)
11.9.5 Accenture Recent Development
11.10 HCL Technologies Limited
11.10.1 HCL Technologies Limited Company Detail
11.10.2 HCL Technologies Limited Business Overview
11.10.3 HCL Technologies Limited Business Processes Outsourcing Introduction
11.10.4 HCL Technologies Limited Revenue in Business Processes Outsourcing Business (2018-2023)
11.10.5 HCL Technologies Limited Recent Development
11.11 Genpact
11.11.1 Genpact Company Detail
11.11.2 Genpact Business Overview
11.11.3 Genpact Business Processes Outsourcing Introduction
11.11.4 Genpact Revenue in Business Processes Outsourcing Business (2018-2023)
11.11.5 Genpact Recent Development
11.12 Amdocs Ltd
11.12.1 Amdocs Ltd Company Detail
11.12.2 Amdocs Ltd Business Overview
11.12.3 Amdocs Ltd Business Processes Outsourcing Introduction
11.12.4 Amdocs Ltd Revenue in Business Processes Outsourcing Business (2018-2023)
11.12.5 Amdocs Ltd Recent Development
11.13 IBM
11.13.1 IBM Company Detail
11.13.2 IBM Business Overview
11.13.3 IBM Business Processes Outsourcing Introduction
11.13.4 IBM Revenue in Business Processes Outsourcing Business (2018-2023)
11.13.5 IBM Recent Development
11.14 First source Solutions
11.14.1 First source Solutions Company Detail
11.14.2 First source Solutions Business Overview
11.14.3 First source Solutions Business Processes Outsourcing Introduction
11.14.4 First source Solutions Revenue in Business Processes Outsourcing Business (2018-2023)
11.14.5 First source Solutions Recent Development
11.15 Intelenet Global Services
11.15.1 Intelenet Global Services Company Detail
11.15.2 Intelenet Global Services Business Overview
11.15.3 Intelenet Global Services Business Processes Outsourcing Introduction
11.15.4 Intelenet Global Services Revenue in Business Processes Outsourcing Business (2018-2023)
11.15.5 Intelenet Global Services Recent Development
11.16 Capgemini SE
11.16.1 Capgemini SE Company Detail
11.16.2 Capgemini SE Business Overview
11.16.3 Capgemini SE Business Processes Outsourcing Introduction
11.16.4 Capgemini SE Revenue in Business Processes Outsourcing Business (2018-2023)
11.16.5 Capgemini SE Recent Development
11.17 China Customer Relations Centers Inc
11.17.1 China Customer Relations Centers Inc Company Detail
11.17.2 China Customer Relations Centers Inc Business Overview
11.17.3 China Customer Relations Centers Inc Business Processes Outsourcing Introduction
11.17.4 China Customer Relations Centers Inc Revenue in Business Processes Outsourcing Business (2018-2023)
11.17.5 China Customer Relations Centers Inc Recent Development
11.18 China Data Group Co., Ltd
11.18.1 China Data Group Co., Ltd Company Detail
11.18.2 China Data Group Co., Ltd Business Overview
11.18.3 China Data Group Co., Ltd Business Processes Outsourcing Introduction
11.18.4 China Data Group Co., Ltd Revenue in Business Processes Outsourcing Business (2018-2023)
11.18.5 China Data Group Co., Ltd Recent Development
11.19 Chinasoft International Co., Ltd
11.19.1 Chinasoft International Co., Ltd Company Detail
11.19.2 Chinasoft International Co., Ltd Business Overview
11.19.3 Chinasoft International Co., Ltd Business Processes Outsourcing Introduction
11.19.4 Chinasoft International Co., Ltd Revenue in Business Processes Outsourcing Business (2018-2023)
11.19.5 Chinasoft International Co., Ltd Recent Development
11.20 Infosys Ltd (Infosys BPM)
11.20.1 Infosys Ltd (Infosys BPM) Company Detail
11.20.2 Infosys Ltd (Infosys BPM) Business Overview
11.20.3 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Introduction
11.20.4 Infosys Ltd (Infosys BPM) Revenue in Business Processes Outsourcing Business (2018-2023)
11.20.5 Infosys Ltd (Infosys BPM) Recent Development
11.21 M and Y Global Services
11.21.1 M and Y Global Services Company Detail
11.21.2 M and Y Global Services Business Overview
11.21.3 M and Y Global Services Business Processes Outsourcing Introduction
11.21.4 M and Y Global Services Revenue in Business Processes Outsourcing Business (2018-2023)
11.21.5 M and Y Global Services Recent Development
11.22 Northking Information Technology Co., Ltd
11.22.1 Northking Information Technology Co., Ltd Company Detail
11.22.2 Northking Information Technology Co., Ltd Business Overview
11.22.3 Northking Information Technology Co., Ltd Business Processes Outsourcing Introduction
11.22.4 Northking Information Technology Co., Ltd Revenue in Business Processes Outsourcing Business (2018-2023)
11.22.5 Northking Information Technology Co., Ltd Recent Development
11.23 Wipro Ltd
11.23.1 Wipro Ltd Company Detail
11.23.2 Wipro Ltd Business Overview
11.23.3 Wipro Ltd Business Processes Outsourcing Introduction
11.23.4 Wipro Ltd Revenue in Business Processes Outsourcing Business (2018-2023)
11.23.5 Wipro Ltd Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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