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The global Cloud Based ITSM market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Cloud Based ITSM is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Cloud Based ITSM is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Cloud Based ITSM in Government is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Cloud Based ITSM include Freshdesk, Samanage, Serena Software, Cloudhealth Technologies, Landesk Software, Zoho Corporation and Sysaid Technologies, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Cloud Based ITSM, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Based ITSM.
Report Scope
The Cloud Based ITSM market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud Based ITSM market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud Based ITSM companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
By Company
- Freshdesk
- Samanage
- Serena Software
- Cloudhealth Technologies
- Landesk Software
- Zoho Corporation
- Sysaid Technologies
By Type
- Operations & Performance Management
- Service Portfolio Management
- Configuration & Change Management
- Dashboard Analysis & Management
- Other
By Application
- Government
- BFSI
- IT & Telecom
- Energy & Utilities
- Healthcare
- Other
Consumption by Region
- North America (United States, Canada)
- Europe (Germany, France, U.K., Italy, Netherlands)
- Asia-Pacific (China, Japan, South Korea, China Taiwan, Southeast Asia, India)
- Latin America, Middle East & Africa (Latin America, Mexico, Brazil, Turkey)
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud Based ITSM companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud Based ITSM Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Operations & Performance Management
1.2.3 Service Portfolio Management
1.2.4 Configuration & Change Management
1.2.5 Dashboard Analysis & Management
1.2.6 Other
1.3 Market by Application
1.3.1 Global Cloud Based ITSM Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Government
1.3.3 BFSI
1.3.4 IT & Telecom
1.3.5 Energy & Utilities
1.3.6 Healthcare
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud Based ITSM Market Perspective (2019-2030)
2.2 Cloud Based ITSM Growth Trends by Region
2.2.1 Global Cloud Based ITSM Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Cloud Based ITSM Historic Market Size by Region (2019-2024)
2.2.3 Cloud Based ITSM Forecasted Market Size by Region (2025-2030)
2.3 Cloud Based ITSM Market Dynamics
2.3.1 Cloud Based ITSM Industry Trends
2.3.2 Cloud Based ITSM Market Drivers
2.3.3 Cloud Based ITSM Market Challenges
2.3.4 Cloud Based ITSM Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud Based ITSM Players by Revenue
3.1.1 Global Top Cloud Based ITSM Players by Revenue (2019-2024)
3.1.2 Global Cloud Based ITSM Revenue Market Share by Players (2019-2024)
3.2 Global Cloud Based ITSM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud Based ITSM Revenue
3.4 Global Cloud Based ITSM Market Concentration Ratio
3.4.1 Global Cloud Based ITSM Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud Based ITSM Revenue in 2023
3.5 Cloud Based ITSM Key Players Head office and Area Served
3.6 Key Players Cloud Based ITSM Product Solution and Service
3.7 Date of Enter into Cloud Based ITSM Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud Based ITSM Breakdown Data by Type
4.1 Global Cloud Based ITSM Historic Market Size by Type (2019-2024)
4.2 Global Cloud Based ITSM Forecasted Market Size by Type (2025-2030)
5 Cloud Based ITSM Breakdown Data by Application
5.1 Global Cloud Based ITSM Historic Market Size by Application (2019-2024)
5.2 Global Cloud Based ITSM Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Cloud Based ITSM Market Size (2019-2030)
6.2 North America Cloud Based ITSM Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Cloud Based ITSM Market Size by Country (2019-2024)
6.4 North America Cloud Based ITSM Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud Based ITSM Market Size (2019-2030)
7.2 Europe Cloud Based ITSM Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Cloud Based ITSM Market Size by Country (2019-2024)
7.4 Europe Cloud Based ITSM Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud Based ITSM Market Size (2019-2030)
8.2 Asia-Pacific Cloud Based ITSM Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Cloud Based ITSM Market Size by Region (2019-2024)
8.4 Asia-Pacific Cloud Based ITSM Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud Based ITSM Market Size (2019-2030)
9.2 Latin America Cloud Based ITSM Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Cloud Based ITSM Market Size by Country (2019-2024)
9.4 Latin America Cloud Based ITSM Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud Based ITSM Market Size (2019-2030)
10.2 Middle East & Africa Cloud Based ITSM Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Cloud Based ITSM Market Size by Country (2019-2024)
10.4 Middle East & Africa Cloud Based ITSM Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Freshdesk
11.1.1 Freshdesk Company Detail
11.1.2 Freshdesk Business Overview
11.1.3 Freshdesk Cloud Based ITSM Introduction
11.1.4 Freshdesk Revenue in Cloud Based ITSM Business (2019-2024)
11.1.5 Freshdesk Recent Development
11.2 Samanage
11.2.1 Samanage Company Detail
11.2.2 Samanage Business Overview
11.2.3 Samanage Cloud Based ITSM Introduction
11.2.4 Samanage Revenue in Cloud Based ITSM Business (2019-2024)
11.2.5 Samanage Recent Development
11.3 Serena Software
11.3.1 Serena Software Company Detail
11.3.2 Serena Software Business Overview
11.3.3 Serena Software Cloud Based ITSM Introduction
11.3.4 Serena Software Revenue in Cloud Based ITSM Business (2019-2024)
11.3.5 Serena Software Recent Development
11.4 Cloudhealth Technologies
11.4.1 Cloudhealth Technologies Company Detail
11.4.2 Cloudhealth Technologies Business Overview
11.4.3 Cloudhealth Technologies Cloud Based ITSM Introduction
11.4.4 Cloudhealth Technologies Revenue in Cloud Based ITSM Business (2019-2024)
11.4.5 Cloudhealth Technologies Recent Development
11.5 Landesk Software
11.5.1 Landesk Software Company Detail
11.5.2 Landesk Software Business Overview
11.5.3 Landesk Software Cloud Based ITSM Introduction
11.5.4 Landesk Software Revenue in Cloud Based ITSM Business (2019-2024)
11.5.5 Landesk Software Recent Development
11.6 Zoho Corporation
11.6.1 Zoho Corporation Company Detail
11.6.2 Zoho Corporation Business Overview
11.6.3 Zoho Corporation Cloud Based ITSM Introduction
11.6.4 Zoho Corporation Revenue in Cloud Based ITSM Business (2019-2024)
11.6.5 Zoho Corporation Recent Development
11.7 Sysaid Technologies
11.7.1 Sysaid Technologies Company Detail
11.7.2 Sysaid Technologies Business Overview
11.7.3 Sysaid Technologies Cloud Based ITSM Introduction
11.7.4 Sysaid Technologies Revenue in Cloud Based ITSM Business (2019-2024)
11.7.5 Sysaid Technologies Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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