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Global Cloud PBX System Market Research Report 2024
Synopsis
A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
The global Cloud PBX System market was valued at US$ 3746.6 million in 2023 and is anticipated to reach US$ 4815.5 million by 2030, witnessing a CAGR of 3.6% during the forecast period 2024-2030.
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
This report aims to provide a comprehensive presentation of the global market for Cloud PBX System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud PBX System.
Report Scope
The Cloud PBX System market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud PBX System market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud PBX System companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
RingCentral
AVOXI
Bitrix
Freshworks
CloudTalk
Microsoft
3CX
Jivosite
Monster VoIP
Mitel Networks
Segment by Type
Public Cloud
Private Cloud
Mixed Cloud
Segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud PBX System companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
The global Cloud PBX System market was valued at US$ 3746.6 million in 2023 and is anticipated to reach US$ 4815.5 million by 2030, witnessing a CAGR of 3.6% during the forecast period 2024-2030.
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
This report aims to provide a comprehensive presentation of the global market for Cloud PBX System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud PBX System.
Report Scope
The Cloud PBX System market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud PBX System market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud PBX System companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
RingCentral
AVOXI
Bitrix
Freshworks
CloudTalk
Microsoft
3CX
Jivosite
Monster VoIP
Mitel Networks
Segment by Type
Public Cloud
Private Cloud
Mixed Cloud
Segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud PBX System companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud PBX System Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Public Cloud
1.2.3 Private Cloud
1.2.4 Mixed Cloud
1.3 Market by Application
1.3.1 Global Cloud PBX System Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Small and Medium Enterprises (SMEs)
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud PBX System Market Perspective (2019-2030)
2.2 Cloud PBX System Growth Trends by Region
2.2.1 Global Cloud PBX System Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Cloud PBX System Historic Market Size by Region (2019-2024)
2.2.3 Cloud PBX System Forecasted Market Size by Region (2025-2030)
2.3 Cloud PBX System Market Dynamics
2.3.1 Cloud PBX System Industry Trends
2.3.2 Cloud PBX System Market Drivers
2.3.3 Cloud PBX System Market Challenges
2.3.4 Cloud PBX System Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud PBX System Players by Revenue
3.1.1 Global Top Cloud PBX System Players by Revenue (2019-2024)
3.1.2 Global Cloud PBX System Revenue Market Share by Players (2019-2024)
3.2 Global Cloud PBX System Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud PBX System Revenue
3.4 Global Cloud PBX System Market Concentration Ratio
3.4.1 Global Cloud PBX System Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud PBX System Revenue in 2023
3.5 Cloud PBX System Key Players Head office and Area Served
3.6 Key Players Cloud PBX System Product Solution and Service
3.7 Date of Enter into Cloud PBX System Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud PBX System Breakdown Data by Type
4.1 Global Cloud PBX System Historic Market Size by Type (2019-2024)
4.2 Global Cloud PBX System Forecasted Market Size by Type (2025-2030)
5 Cloud PBX System Breakdown Data by Application
5.1 Global Cloud PBX System Historic Market Size by Application (2019-2024)
5.2 Global Cloud PBX System Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Cloud PBX System Market Size (2019-2030)
6.2 North America Cloud PBX System Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Cloud PBX System Market Size by Country (2019-2024)
6.4 North America Cloud PBX System Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud PBX System Market Size (2019-2030)
7.2 Europe Cloud PBX System Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Cloud PBX System Market Size by Country (2019-2024)
7.4 Europe Cloud PBX System Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud PBX System Market Size (2019-2030)
8.2 Asia-Pacific Cloud PBX System Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Cloud PBX System Market Size by Region (2019-2024)
8.4 Asia-Pacific Cloud PBX System Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud PBX System Market Size (2019-2030)
9.2 Latin America Cloud PBX System Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Cloud PBX System Market Size by Country (2019-2024)
9.4 Latin America Cloud PBX System Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud PBX System Market Size (2019-2030)
10.2 Middle East & Africa Cloud PBX System Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Cloud PBX System Market Size by Country (2019-2024)
10.4 Middle East & Africa Cloud PBX System Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 RingCentral
11.1.1 RingCentral Company Detail
11.1.2 RingCentral Business Overview
11.1.3 RingCentral Cloud PBX System Introduction
11.1.4 RingCentral Revenue in Cloud PBX System Business (2019-2024)
11.1.5 RingCentral Recent Development
11.2 AVOXI
11.2.1 AVOXI Company Detail
11.2.2 AVOXI Business Overview
11.2.3 AVOXI Cloud PBX System Introduction
11.2.4 AVOXI Revenue in Cloud PBX System Business (2019-2024)
11.2.5 AVOXI Recent Development
11.3 Bitrix
11.3.1 Bitrix Company Detail
11.3.2 Bitrix Business Overview
11.3.3 Bitrix Cloud PBX System Introduction
11.3.4 Bitrix Revenue in Cloud PBX System Business (2019-2024)
11.3.5 Bitrix Recent Development
11.4 Freshworks
11.4.1 Freshworks Company Detail
11.4.2 Freshworks Business Overview
11.4.3 Freshworks Cloud PBX System Introduction
11.4.4 Freshworks Revenue in Cloud PBX System Business (2019-2024)
11.4.5 Freshworks Recent Development
11.5 CloudTalk
11.5.1 CloudTalk Company Detail
11.5.2 CloudTalk Business Overview
11.5.3 CloudTalk Cloud PBX System Introduction
11.5.4 CloudTalk Revenue in Cloud PBX System Business (2019-2024)
11.5.5 CloudTalk Recent Development
11.6 Microsoft
11.6.1 Microsoft Company Detail
11.6.2 Microsoft Business Overview
11.6.3 Microsoft Cloud PBX System Introduction
11.6.4 Microsoft Revenue in Cloud PBX System Business (2019-2024)
11.6.5 Microsoft Recent Development
11.7 3CX
11.7.1 3CX Company Detail
11.7.2 3CX Business Overview
11.7.3 3CX Cloud PBX System Introduction
11.7.4 3CX Revenue in Cloud PBX System Business (2019-2024)
11.7.5 3CX Recent Development
11.8 Jivosite
11.8.1 Jivosite Company Detail
11.8.2 Jivosite Business Overview
11.8.3 Jivosite Cloud PBX System Introduction
11.8.4 Jivosite Revenue in Cloud PBX System Business (2019-2024)
11.8.5 Jivosite Recent Development
11.9 Monster VoIP
11.9.1 Monster VoIP Company Detail
11.9.2 Monster VoIP Business Overview
11.9.3 Monster VoIP Cloud PBX System Introduction
11.9.4 Monster VoIP Revenue in Cloud PBX System Business (2019-2024)
11.9.5 Monster VoIP Recent Development
11.10 Mitel Networks
11.10.1 Mitel Networks Company Detail
11.10.2 Mitel Networks Business Overview
11.10.3 Mitel Networks Cloud PBX System Introduction
11.10.4 Mitel Networks Revenue in Cloud PBX System Business (2019-2024)
11.10.5 Mitel Networks Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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