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Global Cloud Telephony for Retail Market Research Report 2024
Synopsis
Cloud telephony is a type of unified communications as a service (UCaaS), essentially enabling organisations to run a business phone system through their internet connection. Also commonly known as cloud calling, cloud telephony offers business voice services, run and managed by a third-party operator or host. A cloud phone system, often in the form of a VoIP- based hosted PBX system (voice over internet protocol), carries voice calls as well as messaging, video calls and file sharing all under one unified platform via your business internet connectivity.
The global Cloud Telephony for Retail market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
In the European market, Cloud Telephony for Retail key players include NFON, Enreach, Gamma, etc. The top three manufacturers hold a share about 35%. UK is the largest market in Europe, with a share about 15%, followed by France ang Germany. In terms of product, Unlimited Cloud Telephony is the largest segment, with a share over 56%. And in terms of application, the largest application is Small and Medium Business, followed by Large Enterprise.
This report aims to provide a comprehensive presentation of the global market for Cloud Telephony for Retail, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Telephony for Retail.
Report Scope
The Cloud Telephony for Retail market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud Telephony for Retail market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud Telephony for Retail companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
NFON
RingCentral
Cisco
Mitel Networks
Avaya
8x8
Enreach
Destiny NV
Twilio
3CX
AVOXI
Soluno
VoIPstudio
Fuze
Gamma
Vonage
Zoom
Segment by Type
Unlimited Cloud Telephony
Metered Cloud Telephony
Segment by Application
Small and Medium Business
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud Telephony for Retail companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Cloud telephony is a type of unified communications as a service (UCaaS), essentially enabling organisations to run a business phone system through their internet connection. Also commonly known as cloud calling, cloud telephony offers business voice services, run and managed by a third-party operator or host. A cloud phone system, often in the form of a VoIP- based hosted PBX system (voice over internet protocol), carries voice calls as well as messaging, video calls and file sharing all under one unified platform via your business internet connectivity.
The global Cloud Telephony for Retail market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
In the European market, Cloud Telephony for Retail key players include NFON, Enreach, Gamma, etc. The top three manufacturers hold a share about 35%. UK is the largest market in Europe, with a share about 15%, followed by France ang Germany. In terms of product, Unlimited Cloud Telephony is the largest segment, with a share over 56%. And in terms of application, the largest application is Small and Medium Business, followed by Large Enterprise.
This report aims to provide a comprehensive presentation of the global market for Cloud Telephony for Retail, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Telephony for Retail.
Report Scope
The Cloud Telephony for Retail market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Cloud Telephony for Retail market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Cloud Telephony for Retail companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
NFON
RingCentral
Cisco
Mitel Networks
Avaya
8x8
Enreach
Destiny NV
Twilio
3CX
AVOXI
Soluno
VoIPstudio
Fuze
Gamma
Vonage
Zoom
Segment by Type
Unlimited Cloud Telephony
Metered Cloud Telephony
Segment by Application
Small and Medium Business
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud Telephony for Retail companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud Telephony for Retail Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Unlimited Cloud Telephony
1.2.3 Metered Cloud Telephony
1.3 Market by Application
1.3.1 Global Cloud Telephony for Retail Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Small and Medium Business
1.3.3 Large Enterprise
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud Telephony for Retail Market Perspective (2019-2030)
2.2 Cloud Telephony for Retail Growth Trends by Region
2.2.1 Global Cloud Telephony for Retail Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Cloud Telephony for Retail Historic Market Size by Region (2019-2024)
2.2.3 Cloud Telephony for Retail Forecasted Market Size by Region (2025-2030)
2.3 Cloud Telephony for Retail Market Dynamics
2.3.1 Cloud Telephony for Retail Industry Trends
2.3.2 Cloud Telephony for Retail Market Drivers
2.3.3 Cloud Telephony for Retail Market Challenges
2.3.4 Cloud Telephony for Retail Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud Telephony for Retail Players by Revenue
3.1.1 Global Top Cloud Telephony for Retail Players by Revenue (2019-2024)
3.1.2 Global Cloud Telephony for Retail Revenue Market Share by Players (2019-2024)
3.2 Global Cloud Telephony for Retail Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud Telephony for Retail Revenue
3.4 Global Cloud Telephony for Retail Market Concentration Ratio
3.4.1 Global Cloud Telephony for Retail Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud Telephony for Retail Revenue in 2023
3.5 Cloud Telephony for Retail Key Players Head office and Area Served
3.6 Key Players Cloud Telephony for Retail Product Solution and Service
3.7 Date of Enter into Cloud Telephony for Retail Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud Telephony for Retail Breakdown Data by Type
4.1 Global Cloud Telephony for Retail Historic Market Size by Type (2019-2024)
4.2 Global Cloud Telephony for Retail Forecasted Market Size by Type (2025-2030)
5 Cloud Telephony for Retail Breakdown Data by Application
5.1 Global Cloud Telephony for Retail Historic Market Size by Application (2019-2024)
5.2 Global Cloud Telephony for Retail Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Cloud Telephony for Retail Market Size (2019-2030)
6.2 North America Cloud Telephony for Retail Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Cloud Telephony for Retail Market Size by Country (2019-2024)
6.4 North America Cloud Telephony for Retail Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud Telephony for Retail Market Size (2019-2030)
7.2 Europe Cloud Telephony for Retail Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Cloud Telephony for Retail Market Size by Country (2019-2024)
7.4 Europe Cloud Telephony for Retail Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud Telephony for Retail Market Size (2019-2030)
8.2 Asia-Pacific Cloud Telephony for Retail Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Cloud Telephony for Retail Market Size by Region (2019-2024)
8.4 Asia-Pacific Cloud Telephony for Retail Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud Telephony for Retail Market Size (2019-2030)
9.2 Latin America Cloud Telephony for Retail Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Cloud Telephony for Retail Market Size by Country (2019-2024)
9.4 Latin America Cloud Telephony for Retail Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud Telephony for Retail Market Size (2019-2030)
10.2 Middle East & Africa Cloud Telephony for Retail Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Cloud Telephony for Retail Market Size by Country (2019-2024)
10.4 Middle East & Africa Cloud Telephony for Retail Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 NFON
11.1.1 NFON Company Detail
11.1.2 NFON Business Overview
11.1.3 NFON Cloud Telephony for Retail Introduction
11.1.4 NFON Revenue in Cloud Telephony for Retail Business (2019-2024)
11.1.5 NFON Recent Development
11.2 RingCentral
11.2.1 RingCentral Company Detail
11.2.2 RingCentral Business Overview
11.2.3 RingCentral Cloud Telephony for Retail Introduction
11.2.4 RingCentral Revenue in Cloud Telephony for Retail Business (2019-2024)
11.2.5 RingCentral Recent Development
11.3 Cisco
11.3.1 Cisco Company Detail
11.3.2 Cisco Business Overview
11.3.3 Cisco Cloud Telephony for Retail Introduction
11.3.4 Cisco Revenue in Cloud Telephony for Retail Business (2019-2024)
11.3.5 Cisco Recent Development
11.4 Mitel Networks
11.4.1 Mitel Networks Company Detail
11.4.2 Mitel Networks Business Overview
11.4.3 Mitel Networks Cloud Telephony for Retail Introduction
11.4.4 Mitel Networks Revenue in Cloud Telephony for Retail Business (2019-2024)
11.4.5 Mitel Networks Recent Development
11.5 Avaya
11.5.1 Avaya Company Detail
11.5.2 Avaya Business Overview
11.5.3 Avaya Cloud Telephony for Retail Introduction
11.5.4 Avaya Revenue in Cloud Telephony for Retail Business (2019-2024)
11.5.5 Avaya Recent Development
11.6 8x8
11.6.1 8x8 Company Detail
11.6.2 8x8 Business Overview
11.6.3 8x8 Cloud Telephony for Retail Introduction
11.6.4 8x8 Revenue in Cloud Telephony for Retail Business (2019-2024)
11.6.5 8x8 Recent Development
11.7 Enreach
11.7.1 Enreach Company Detail
11.7.2 Enreach Business Overview
11.7.3 Enreach Cloud Telephony for Retail Introduction
11.7.4 Enreach Revenue in Cloud Telephony for Retail Business (2019-2024)
11.7.5 Enreach Recent Development
11.8 Destiny NV
11.8.1 Destiny NV Company Detail
11.8.2 Destiny NV Business Overview
11.8.3 Destiny NV Cloud Telephony for Retail Introduction
11.8.4 Destiny NV Revenue in Cloud Telephony for Retail Business (2019-2024)
11.8.5 Destiny NV Recent Development
11.9 Twilio
11.9.1 Twilio Company Detail
11.9.2 Twilio Business Overview
11.9.3 Twilio Cloud Telephony for Retail Introduction
11.9.4 Twilio Revenue in Cloud Telephony for Retail Business (2019-2024)
11.9.5 Twilio Recent Development
11.10 3CX
11.10.1 3CX Company Detail
11.10.2 3CX Business Overview
11.10.3 3CX Cloud Telephony for Retail Introduction
11.10.4 3CX Revenue in Cloud Telephony for Retail Business (2019-2024)
11.10.5 3CX Recent Development
11.11 AVOXI
11.11.1 AVOXI Company Detail
11.11.2 AVOXI Business Overview
11.11.3 AVOXI Cloud Telephony for Retail Introduction
11.11.4 AVOXI Revenue in Cloud Telephony for Retail Business (2019-2024)
11.11.5 AVOXI Recent Development
11.12 Soluno
11.12.1 Soluno Company Detail
11.12.2 Soluno Business Overview
11.12.3 Soluno Cloud Telephony for Retail Introduction
11.12.4 Soluno Revenue in Cloud Telephony for Retail Business (2019-2024)
11.12.5 Soluno Recent Development
11.13 VoIPstudio
11.13.1 VoIPstudio Company Detail
11.13.2 VoIPstudio Business Overview
11.13.3 VoIPstudio Cloud Telephony for Retail Introduction
11.13.4 VoIPstudio Revenue in Cloud Telephony for Retail Business (2019-2024)
11.13.5 VoIPstudio Recent Development
11.14 Fuze
11.14.1 Fuze Company Detail
11.14.2 Fuze Business Overview
11.14.3 Fuze Cloud Telephony for Retail Introduction
11.14.4 Fuze Revenue in Cloud Telephony for Retail Business (2019-2024)
11.14.5 Fuze Recent Development
11.15 Gamma
11.15.1 Gamma Company Detail
11.15.2 Gamma Business Overview
11.15.3 Gamma Cloud Telephony for Retail Introduction
11.15.4 Gamma Revenue in Cloud Telephony for Retail Business (2019-2024)
11.15.5 Gamma Recent Development
11.16 Vonage
11.16.1 Vonage Company Detail
11.16.2 Vonage Business Overview
11.16.3 Vonage Cloud Telephony for Retail Introduction
11.16.4 Vonage Revenue in Cloud Telephony for Retail Business (2019-2024)
11.16.5 Vonage Recent Development
11.17 Zoom
11.17.1 Zoom Company Detail
11.17.2 Zoom Business Overview
11.17.3 Zoom Cloud Telephony for Retail Introduction
11.17.4 Zoom Revenue in Cloud Telephony for Retail Business (2019-2024)
11.17.5 Zoom Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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