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Global Cloud UC Calling Market Research Report 2024
Synopsis
Cloud calling is a form of Unified Communications as Service strategy that offers voice-based communication services through a third-party company or “host.” The UCaaS solution replaces your need for conventional PBX telephone systems so that you can reduce the clutter and expense in your office.
Global Cloud UC Calling market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Cloud UC Calling market research.
The global cloud UC (Unified Communications) calling market refers to the market for cloud-based communication solutions that integrate various communication channels, such as voice calls, video calls, instant messaging, and collaboration tools, into a unified platform. Cloud UC calling enables organizations to streamline communication, improve productivity, and enhance collaboration across different devices and locations. The market for cloud UC calling is driven by factors such as the increasing adoption of cloud-based solutions, the need for cost-effective communication systems, the demand for flexible and scalable communication platforms, and the rise of remote and distributed workforces. Cloud UC calling solutions offer numerous benefits compared to traditional on-premises communication systems. They eliminate the need for complex hardware setups, reduce maintenance costs, and provide greater mobility and flexibility for users. These solutions also offer advanced features such as call routing, call recording, voicemail transcription, and integration with other business applications. Geographically, the global cloud UC calling market covers regions such as North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa. Market growth is influenced by factors such as increasing digitalization, the adoption of remote work models, the demand for enterprise mobility, and the need for efficient communication solutions. Technological advancements, such as the integration of artificial intelligence (AI) and machine learning (ML) capabilities, are important trends in the market. Cloud UC calling providers are investing in AI-driven features, such as speech recognition, intelligent call routing, and sentiment analysis, to enhance user experience and productivity.The market for cloud UC calling faces challenges such as data security concerns, network reliability and bandwidth limitations, customization requirements, and the need for seamless integration with existing IT infrastructure. Additionally, regulatory compliance and data sovereignty issues can impact the adoption of cloud-based communication solutions in certain industries and regions.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Cloud UC Calling market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Cisco HCS
Mitel
Avaya
Metaswitch
Huawei
Microsoft
RingCentral
8x8
Fuze
Aureon
Sinch
Nuvias
Enreach
Segment by Type
Multi-Instance
Multi-Tenant
Segment by Application
Small and Medium Enterprises
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Cloud UC Calling report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Cloud calling is a form of Unified Communications as Service strategy that offers voice-based communication services through a third-party company or “host.” The UCaaS solution replaces your need for conventional PBX telephone systems so that you can reduce the clutter and expense in your office.
Global Cloud UC Calling market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Cloud UC Calling market research.
The global cloud UC (Unified Communications) calling market refers to the market for cloud-based communication solutions that integrate various communication channels, such as voice calls, video calls, instant messaging, and collaboration tools, into a unified platform. Cloud UC calling enables organizations to streamline communication, improve productivity, and enhance collaboration across different devices and locations. The market for cloud UC calling is driven by factors such as the increasing adoption of cloud-based solutions, the need for cost-effective communication systems, the demand for flexible and scalable communication platforms, and the rise of remote and distributed workforces. Cloud UC calling solutions offer numerous benefits compared to traditional on-premises communication systems. They eliminate the need for complex hardware setups, reduce maintenance costs, and provide greater mobility and flexibility for users. These solutions also offer advanced features such as call routing, call recording, voicemail transcription, and integration with other business applications. Geographically, the global cloud UC calling market covers regions such as North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa. Market growth is influenced by factors such as increasing digitalization, the adoption of remote work models, the demand for enterprise mobility, and the need for efficient communication solutions. Technological advancements, such as the integration of artificial intelligence (AI) and machine learning (ML) capabilities, are important trends in the market. Cloud UC calling providers are investing in AI-driven features, such as speech recognition, intelligent call routing, and sentiment analysis, to enhance user experience and productivity.The market for cloud UC calling faces challenges such as data security concerns, network reliability and bandwidth limitations, customization requirements, and the need for seamless integration with existing IT infrastructure. Additionally, regulatory compliance and data sovereignty issues can impact the adoption of cloud-based communication solutions in certain industries and regions.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Cloud UC Calling market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Cisco HCS
Mitel
Avaya
Metaswitch
Huawei
Microsoft
RingCentral
8x8
Fuze
Aureon
Sinch
Nuvias
Enreach
Segment by Type
Multi-Instance
Multi-Tenant
Segment by Application
Small and Medium Enterprises
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Cloud UC Calling report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud UC Calling Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Multi-Instance
1.2.3 Multi-Tenant
1.3 Market by Application
1.3.1 Global Cloud UC Calling Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Small and Medium Enterprises
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Cloud UC Calling Market Perspective (2018-2029)
2.2 Cloud UC Calling Growth Trends by Region
2.2.1 Global Cloud UC Calling Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Cloud UC Calling Historic Market Size by Region (2018-2023)
2.2.3 Cloud UC Calling Forecasted Market Size by Region (2024-2029)
2.3 Cloud UC Calling Market Dynamics
2.3.1 Cloud UC Calling Industry Trends
2.3.2 Cloud UC Calling Market Drivers
2.3.3 Cloud UC Calling Market Challenges
2.3.4 Cloud UC Calling Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Cloud UC Calling Players by Revenue
3.1.1 Global Top Cloud UC Calling Players by Revenue (2018-2023)
3.1.2 Global Cloud UC Calling Revenue Market Share by Players (2018-2023)
3.2 Global Cloud UC Calling Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Cloud UC Calling Revenue
3.4 Global Cloud UC Calling Market Concentration Ratio
3.4.1 Global Cloud UC Calling Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud UC Calling Revenue in 2022
3.5 Cloud UC Calling Key Players Head office and Area Served
3.6 Key Players Cloud UC Calling Product Solution and Service
3.7 Date of Enter into Cloud UC Calling Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Cloud UC Calling Breakdown Data by Type
4.1 Global Cloud UC Calling Historic Market Size by Type (2018-2023)
4.2 Global Cloud UC Calling Forecasted Market Size by Type (2024-2029)
5 Cloud UC Calling Breakdown Data by Application
5.1 Global Cloud UC Calling Historic Market Size by Application (2018-2023)
5.2 Global Cloud UC Calling Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Cloud UC Calling Market Size (2018-2029)
6.2 North America Cloud UC Calling Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Cloud UC Calling Market Size by Country (2018-2023)
6.4 North America Cloud UC Calling Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Cloud UC Calling Market Size (2018-2029)
7.2 Europe Cloud UC Calling Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Cloud UC Calling Market Size by Country (2018-2023)
7.4 Europe Cloud UC Calling Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Cloud UC Calling Market Size (2018-2029)
8.2 Asia-Pacific Cloud UC Calling Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Cloud UC Calling Market Size by Region (2018-2023)
8.4 Asia-Pacific Cloud UC Calling Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Cloud UC Calling Market Size (2018-2029)
9.2 Latin America Cloud UC Calling Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Cloud UC Calling Market Size by Country (2018-2023)
9.4 Latin America Cloud UC Calling Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Cloud UC Calling Market Size (2018-2029)
10.2 Middle East & Africa Cloud UC Calling Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Cloud UC Calling Market Size by Country (2018-2023)
10.4 Middle East & Africa Cloud UC Calling Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Cisco HCS
11.1.1 Cisco HCS Company Detail
11.1.2 Cisco HCS Business Overview
11.1.3 Cisco HCS Cloud UC Calling Introduction
11.1.4 Cisco HCS Revenue in Cloud UC Calling Business (2018-2023)
11.1.5 Cisco HCS Recent Development
11.2 Mitel
11.2.1 Mitel Company Detail
11.2.2 Mitel Business Overview
11.2.3 Mitel Cloud UC Calling Introduction
11.2.4 Mitel Revenue in Cloud UC Calling Business (2018-2023)
11.2.5 Mitel Recent Development
11.3 Avaya
11.3.1 Avaya Company Detail
11.3.2 Avaya Business Overview
11.3.3 Avaya Cloud UC Calling Introduction
11.3.4 Avaya Revenue in Cloud UC Calling Business (2018-2023)
11.3.5 Avaya Recent Development
11.4 Metaswitch
11.4.1 Metaswitch Company Detail
11.4.2 Metaswitch Business Overview
11.4.3 Metaswitch Cloud UC Calling Introduction
11.4.4 Metaswitch Revenue in Cloud UC Calling Business (2018-2023)
11.4.5 Metaswitch Recent Development
11.5 Huawei
11.5.1 Huawei Company Detail
11.5.2 Huawei Business Overview
11.5.3 Huawei Cloud UC Calling Introduction
11.5.4 Huawei Revenue in Cloud UC Calling Business (2018-2023)
11.5.5 Huawei Recent Development
11.6 Microsoft
11.6.1 Microsoft Company Detail
11.6.2 Microsoft Business Overview
11.6.3 Microsoft Cloud UC Calling Introduction
11.6.4 Microsoft Revenue in Cloud UC Calling Business (2018-2023)
11.6.5 Microsoft Recent Development
11.7 RingCentral
11.7.1 RingCentral Company Detail
11.7.2 RingCentral Business Overview
11.7.3 RingCentral Cloud UC Calling Introduction
11.7.4 RingCentral Revenue in Cloud UC Calling Business (2018-2023)
11.7.5 RingCentral Recent Development
11.8 8x8
11.8.1 8x8 Company Detail
11.8.2 8x8 Business Overview
11.8.3 8x8 Cloud UC Calling Introduction
11.8.4 8x8 Revenue in Cloud UC Calling Business (2018-2023)
11.8.5 8x8 Recent Development
11.9 Fuze
11.9.1 Fuze Company Detail
11.9.2 Fuze Business Overview
11.9.3 Fuze Cloud UC Calling Introduction
11.9.4 Fuze Revenue in Cloud UC Calling Business (2018-2023)
11.9.5 Fuze Recent Development
11.10 Aureon
11.10.1 Aureon Company Detail
11.10.2 Aureon Business Overview
11.10.3 Aureon Cloud UC Calling Introduction
11.10.4 Aureon Revenue in Cloud UC Calling Business (2018-2023)
11.10.5 Aureon Recent Development
11.11 Sinch
11.11.1 Sinch Company Detail
11.11.2 Sinch Business Overview
11.11.3 Sinch Cloud UC Calling Introduction
11.11.4 Sinch Revenue in Cloud UC Calling Business (2018-2023)
11.11.5 Sinch Recent Development
11.12 Nuvias
11.12.1 Nuvias Company Detail
11.12.2 Nuvias Business Overview
11.12.3 Nuvias Cloud UC Calling Introduction
11.12.4 Nuvias Revenue in Cloud UC Calling Business (2018-2023)
11.12.5 Nuvias Recent Development
11.13 Enreach
11.13.1 Enreach Company Detail
11.13.2 Enreach Business Overview
11.13.3 Enreach Cloud UC Calling Introduction
11.13.4 Enreach Revenue in Cloud UC Calling Business (2018-2023)
11.13.5 Enreach Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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