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Global Conversational AI Market Research Report 2024

Global Conversational AI Market Research Report 2024

Publishing Date : Jan, 2024

License Type :

Report Code : 1719907

No of Pages : 81

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Report Description
Table of Content

Synopsis

Conversational Artificial Intelligence or Conversational AI is a set of technologies that enable computers to simulate real conversations.

The global Conversational AI market was valued at US$ 3076.2 million in 2023 and is anticipated to reach US$ 9586.4 million by 2030, witnessing a CAGR of 17.1% during the forecast period 2024-2030.

China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/75 of that of the United States.

This report aims to provide a comprehensive presentation of the global market for Conversational AI, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI.

Report Scope

The Conversational AI market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational AI market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Conversational AI companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

By Company

Google
Microsoft
IBM
AWS
Baidu
Oracle
SAP
Nuance
Artificial Solutions
Conversica
Haptik
Alibaba
Iflytek Co.,Ltd.

Segment by Type

IVA
Chatbots

Segment by Application

Customer Support
Personal Assistant
Customer Engagement
Retention

By Region

North America (United States, Canada)
Europe (Germany, France, U.K., Italy, Netherlands)
Asia-Pacific (China, Japan, South Korea, China Taiwan, Southeast Asia, India)
Latin America, Middle East & Africa (Latin America, Mexico, Brazil, Turkey)

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 IVA
1.2.3 Chatbots
1.3 Market by Application
1.3.1 Global Conversational AI Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Customer Support
1.3.3 Personal Assistant
1.3.4 Customer Engagement
1.3.5 Retention
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Market Perspective (2019-2030)
2.2 Conversational AI Growth Trends by Region
2.2.1 Global Conversational AI Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational AI Historic Market Size by Region (2019-2024)
2.2.3 Conversational AI Forecasted Market Size by Region (2025-2030)
2.3 Conversational AI Market Dynamics
2.3.1 Conversational AI Industry Trends
2.3.2 Conversational AI Market Drivers
2.3.3 Conversational AI Market Challenges
2.3.4 Conversational AI Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Players by Revenue
3.1.1 Global Top Conversational AI Players by Revenue (2019-2024)
3.1.2 Global Conversational AI Revenue Market Share by Players (2019-2024)
3.2 Global Conversational AI Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Conversational AI Revenue
3.4 Global Conversational AI Market Concentration Ratio
3.4.1 Global Conversational AI Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Revenue in 2023
3.5 Conversational AI Key Players Head office and Area Served
3.6 Key Players Conversational AI Product Solution and Service
3.7 Date of Enter into Conversational AI Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Breakdown Data by Type
4.1 Global Conversational AI Historic Market Size by Type (2019-2024)
4.2 Global Conversational AI Forecasted Market Size by Type (2025-2030)
5 Conversational AI Breakdown Data by Application
5.1 Global Conversational AI Historic Market Size by Application (2019-2024)
5.2 Global Conversational AI Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational AI Market Size (2019-2030)
6.2 North America Conversational AI Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Conversational AI Market Size by Country (2019-2024)
6.4 North America Conversational AI Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Market Size (2019-2030)
7.2 Europe Conversational AI Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Conversational AI Market Size by Country (2019-2024)
7.4 Europe Conversational AI Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Market Size (2019-2030)
8.2 Asia-Pacific Conversational AI Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Conversational AI Market Size by Region (2019-2024)
8.4 Asia-Pacific Conversational AI Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational AI Market Size (2019-2030)
9.2 Latin America Conversational AI Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Conversational AI Market Size by Country (2019-2024)
9.4 Latin America Conversational AI Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Market Size (2019-2030)
10.2 Middle East & Africa Conversational AI Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Conversational AI Market Size by Country (2019-2024)
10.4 Middle East & Africa Conversational AI Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Detail
11.1.2 Google Business Overview
11.1.3 Google Conversational AI Introduction
11.1.4 Google Revenue in Conversational AI Business (2019-2024)
11.1.5 Google Recent Development
11.2 Microsoft
11.2.1 Microsoft Company Detail
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Conversational AI Introduction
11.2.4 Microsoft Revenue in Conversational AI Business (2019-2024)
11.2.5 Microsoft Recent Development
11.3 IBM
11.3.1 IBM Company Detail
11.3.2 IBM Business Overview
11.3.3 IBM Conversational AI Introduction
11.3.4 IBM Revenue in Conversational AI Business (2019-2024)
11.3.5 IBM Recent Development
11.4 AWS
11.4.1 AWS Company Detail
11.4.2 AWS Business Overview
11.4.3 AWS Conversational AI Introduction
11.4.4 AWS Revenue in Conversational AI Business (2019-2024)
11.4.5 AWS Recent Development
11.5 Baidu
11.5.1 Baidu Company Detail
11.5.2 Baidu Business Overview
11.5.3 Baidu Conversational AI Introduction
11.5.4 Baidu Revenue in Conversational AI Business (2019-2024)
11.5.5 Baidu Recent Development
11.6 Oracle
11.6.1 Oracle Company Detail
11.6.2 Oracle Business Overview
11.6.3 Oracle Conversational AI Introduction
11.6.4 Oracle Revenue in Conversational AI Business (2019-2024)
11.6.5 Oracle Recent Development
11.7 SAP
11.7.1 SAP Company Detail
11.7.2 SAP Business Overview
11.7.3 SAP Conversational AI Introduction
11.7.4 SAP Revenue in Conversational AI Business (2019-2024)
11.7.5 SAP Recent Development
11.8 Nuance
11.8.1 Nuance Company Detail
11.8.2 Nuance Business Overview
11.8.3 Nuance Conversational AI Introduction
11.8.4 Nuance Revenue in Conversational AI Business (2019-2024)
11.8.5 Nuance Recent Development
11.9 Artificial Solutions
11.9.1 Artificial Solutions Company Detail
11.9.2 Artificial Solutions Business Overview
11.9.3 Artificial Solutions Conversational AI Introduction
11.9.4 Artificial Solutions Revenue in Conversational AI Business (2019-2024)
11.9.5 Artificial Solutions Recent Development
11.10 Conversica
11.10.1 Conversica Company Detail
11.10.2 Conversica Business Overview
11.10.3 Conversica Conversational AI Introduction
11.10.4 Conversica Revenue in Conversational AI Business (2019-2024)
11.10.5 Conversica Recent Development
11.11 Haptik
11.11.1 Haptik Company Detail
11.11.2 Haptik Business Overview
11.11.3 Haptik Conversational AI Introduction
11.11.4 Haptik Revenue in Conversational AI Business (2019-2024)
11.11.5 Haptik Recent Development
11.12 Alibaba
11.12.1 Alibaba Company Detail
11.12.2 Alibaba Business Overview
11.12.3 Alibaba Conversational AI Introduction
11.12.4 Alibaba Revenue in Conversational AI Business (2019-2024)
11.12.5 Alibaba Recent Development
11.13 Iflytek Co.,Ltd.
11.13.1 Iflytek Co.,Ltd. Company Detail
11.13.2 Iflytek Co.,Ltd. Business Overview
11.13.3 Iflytek Co.,Ltd. Conversational AI Introduction
11.13.4 Iflytek Co.,Ltd. Revenue in Conversational AI Business (2019-2024)
11.13.5 Iflytek Co.,Ltd. Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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