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Global Conversational AI Platform Software Market Research Report 2024
Synopsis
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
The global Conversational AI Platform Software market was valued at US$ 2352.3 million in 2023 and is anticipated to reach US$ 5331 million by 2030, witnessing a CAGR of 12.1% during the forecast period 2024-2030.
China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/41 of that of the United States.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform Software.
Report Scope
The Conversational AI Platform Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational AI Platform Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Platform Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Acobot
ExecVision
Gong.io
Activechat
LivePerson
Marchex
Kommunicate
Solvemate
Hellomybot
Bold360
Segment by Type
Cloud-based
On-premises
Segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI Platform Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
The global Conversational AI Platform Software market was valued at US$ 2352.3 million in 2023 and is anticipated to reach US$ 5331 million by 2030, witnessing a CAGR of 12.1% during the forecast period 2024-2030.
China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/41 of that of the United States.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform Software.
Report Scope
The Conversational AI Platform Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational AI Platform Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Platform Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Acobot
ExecVision
Gong.io
Activechat
LivePerson
Marchex
Kommunicate
Solvemate
Hellomybot
Bold360
Segment by Type
Cloud-based
On-premises
Segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI Platform Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Platform Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Conversational AI Platform Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Small and Medium Enterprises (SMEs)
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Platform Software Market Perspective (2019-2030)
2.2 Conversational AI Platform Software Growth Trends by Region
2.2.1 Global Conversational AI Platform Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational AI Platform Software Historic Market Size by Region (2019-2024)
2.2.3 Conversational AI Platform Software Forecasted Market Size by Region (2025-2030)
2.3 Conversational AI Platform Software Market Dynamics
2.3.1 Conversational AI Platform Software Industry Trends
2.3.2 Conversational AI Platform Software Market Drivers
2.3.3 Conversational AI Platform Software Market Challenges
2.3.4 Conversational AI Platform Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Platform Software Players by Revenue
3.1.1 Global Top Conversational AI Platform Software Players by Revenue (2019-2024)
3.1.2 Global Conversational AI Platform Software Revenue Market Share by Players (2019-2024)
3.2 Global Conversational AI Platform Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Conversational AI Platform Software Revenue
3.4 Global Conversational AI Platform Software Market Concentration Ratio
3.4.1 Global Conversational AI Platform Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platform Software Revenue in 2023
3.5 Conversational AI Platform Software Key Players Head office and Area Served
3.6 Key Players Conversational AI Platform Software Product Solution and Service
3.7 Date of Enter into Conversational AI Platform Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Platform Software Breakdown Data by Type
4.1 Global Conversational AI Platform Software Historic Market Size by Type (2019-2024)
4.2 Global Conversational AI Platform Software Forecasted Market Size by Type (2025-2030)
5 Conversational AI Platform Software Breakdown Data by Application
5.1 Global Conversational AI Platform Software Historic Market Size by Application (2019-2024)
5.2 Global Conversational AI Platform Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational AI Platform Software Market Size (2019-2030)
6.2 North America Conversational AI Platform Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Conversational AI Platform Software Market Size by Country (2019-2024)
6.4 North America Conversational AI Platform Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Platform Software Market Size (2019-2030)
7.2 Europe Conversational AI Platform Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Conversational AI Platform Software Market Size by Country (2019-2024)
7.4 Europe Conversational AI Platform Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Platform Software Market Size (2019-2030)
8.2 Asia-Pacific Conversational AI Platform Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Conversational AI Platform Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Conversational AI Platform Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational AI Platform Software Market Size (2019-2030)
9.2 Latin America Conversational AI Platform Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Conversational AI Platform Software Market Size by Country (2019-2024)
9.4 Latin America Conversational AI Platform Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Platform Software Market Size (2019-2030)
10.2 Middle East & Africa Conversational AI Platform Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Conversational AI Platform Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Conversational AI Platform Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Acobot
11.1.1 Acobot Company Detail
11.1.2 Acobot Business Overview
11.1.3 Acobot Conversational AI Platform Software Introduction
11.1.4 Acobot Revenue in Conversational AI Platform Software Business (2019-2024)
11.1.5 Acobot Recent Development
11.2 ExecVision
11.2.1 ExecVision Company Detail
11.2.2 ExecVision Business Overview
11.2.3 ExecVision Conversational AI Platform Software Introduction
11.2.4 ExecVision Revenue in Conversational AI Platform Software Business (2019-2024)
11.2.5 ExecVision Recent Development
11.3 Gong.io
11.3.1 Gong.io Company Detail
11.3.2 Gong.io Business Overview
11.3.3 Gong.io Conversational AI Platform Software Introduction
11.3.4 Gong.io Revenue in Conversational AI Platform Software Business (2019-2024)
11.3.5 Gong.io Recent Development
11.4 Activechat
11.4.1 Activechat Company Detail
11.4.2 Activechat Business Overview
11.4.3 Activechat Conversational AI Platform Software Introduction
11.4.4 Activechat Revenue in Conversational AI Platform Software Business (2019-2024)
11.4.5 Activechat Recent Development
11.5 LivePerson
11.5.1 LivePerson Company Detail
11.5.2 LivePerson Business Overview
11.5.3 LivePerson Conversational AI Platform Software Introduction
11.5.4 LivePerson Revenue in Conversational AI Platform Software Business (2019-2024)
11.5.5 LivePerson Recent Development
11.6 Marchex
11.6.1 Marchex Company Detail
11.6.2 Marchex Business Overview
11.6.3 Marchex Conversational AI Platform Software Introduction
11.6.4 Marchex Revenue in Conversational AI Platform Software Business (2019-2024)
11.6.5 Marchex Recent Development
11.7 Kommunicate
11.7.1 Kommunicate Company Detail
11.7.2 Kommunicate Business Overview
11.7.3 Kommunicate Conversational AI Platform Software Introduction
11.7.4 Kommunicate Revenue in Conversational AI Platform Software Business (2019-2024)
11.7.5 Kommunicate Recent Development
11.8 Solvemate
11.8.1 Solvemate Company Detail
11.8.2 Solvemate Business Overview
11.8.3 Solvemate Conversational AI Platform Software Introduction
11.8.4 Solvemate Revenue in Conversational AI Platform Software Business (2019-2024)
11.8.5 Solvemate Recent Development
11.9 Hellomybot
11.9.1 Hellomybot Company Detail
11.9.2 Hellomybot Business Overview
11.9.3 Hellomybot Conversational AI Platform Software Introduction
11.9.4 Hellomybot Revenue in Conversational AI Platform Software Business (2019-2024)
11.9.5 Hellomybot Recent Development
11.10 Bold360
11.10.1 Bold360 Company Detail
11.10.2 Bold360 Business Overview
11.10.3 Bold360 Conversational AI Platform Software Introduction
11.10.4 Bold360 Revenue in Conversational AI Platform Software Business (2019-2024)
11.10.5 Bold360 Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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