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Global Conversational IVR Market Research Report 2024
Synopsis
Global Conversational IVR market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Conversational IVR market research.
Key companies engaged in the Conversational IVR industry include Teneo.ai, IBM, Microsoft Azure, Amazon, Google Cloud, Twilio Autopilot, AlphaChat, Nuance and Ozonetel, etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.
When refers to consumption region, % value of Conversational IVR were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Conversational IVR market and estimated to attract more attentions from industry insiders and investors.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Conversational IVR market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Teneo.ai
IBM
Microsoft Azure
Amazon
Google Cloud
Twilio Autopilot
AlphaChat
Nuance
Ozonetel
RingCentral
Office24x7
Cognigy
Nuance
Dialogflow
Verizon
Segment by Type
On-premises
Cloud-based
Segment by Application
Large Enterprise
SME
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Conversational IVR report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Global Conversational IVR market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Conversational IVR market research.
Key companies engaged in the Conversational IVR industry include Teneo.ai, IBM, Microsoft Azure, Amazon, Google Cloud, Twilio Autopilot, AlphaChat, Nuance and Ozonetel, etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.
When refers to consumption region, % value of Conversational IVR were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Conversational IVR market and estimated to attract more attentions from industry insiders and investors.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Conversational IVR market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Teneo.ai
IBM
Microsoft Azure
Amazon
Google Cloud
Twilio Autopilot
AlphaChat
Nuance
Ozonetel
RingCentral
Office24x7
Cognigy
Nuance
Dialogflow
Verizon
Segment by Type
On-premises
Cloud-based
Segment by Application
Large Enterprise
SME
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Conversational IVR report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational IVR Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 On-premises
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Conversational IVR Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Large Enterprise
1.3.3 SME
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational IVR Market Perspective (2018-2029)
2.2 Conversational IVR Growth Trends by Region
2.2.1 Global Conversational IVR Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Conversational IVR Historic Market Size by Region (2018-2023)
2.2.3 Conversational IVR Forecasted Market Size by Region (2024-2029)
2.3 Conversational IVR Market Dynamics
2.3.1 Conversational IVR Industry Trends
2.3.2 Conversational IVR Market Drivers
2.3.3 Conversational IVR Market Challenges
2.3.4 Conversational IVR Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational IVR Players by Revenue
3.1.1 Global Top Conversational IVR Players by Revenue (2018-2023)
3.1.2 Global Conversational IVR Revenue Market Share by Players (2018-2023)
3.2 Global Conversational IVR Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Conversational IVR Revenue
3.4 Global Conversational IVR Market Concentration Ratio
3.4.1 Global Conversational IVR Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational IVR Revenue in 2022
3.5 Conversational IVR Key Players Head office and Area Served
3.6 Key Players Conversational IVR Product Solution and Service
3.7 Date of Enter into Conversational IVR Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational IVR Breakdown Data by Type
4.1 Global Conversational IVR Historic Market Size by Type (2018-2023)
4.2 Global Conversational IVR Forecasted Market Size by Type (2024-2029)
5 Conversational IVR Breakdown Data by Application
5.1 Global Conversational IVR Historic Market Size by Application (2018-2023)
5.2 Global Conversational IVR Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Conversational IVR Market Size (2018-2029)
6.2 North America Conversational IVR Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Conversational IVR Market Size by Country (2018-2023)
6.4 North America Conversational IVR Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational IVR Market Size (2018-2029)
7.2 Europe Conversational IVR Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Conversational IVR Market Size by Country (2018-2023)
7.4 Europe Conversational IVR Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational IVR Market Size (2018-2029)
8.2 Asia-Pacific Conversational IVR Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Conversational IVR Market Size by Region (2018-2023)
8.4 Asia-Pacific Conversational IVR Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational IVR Market Size (2018-2029)
9.2 Latin America Conversational IVR Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Conversational IVR Market Size by Country (2018-2023)
9.4 Latin America Conversational IVR Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational IVR Market Size (2018-2029)
10.2 Middle East & Africa Conversational IVR Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Conversational IVR Market Size by Country (2018-2023)
10.4 Middle East & Africa Conversational IVR Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Teneo.ai
11.1.1 Teneo.ai Company Detail
11.1.2 Teneo.ai Business Overview
11.1.3 Teneo.ai Conversational IVR Introduction
11.1.4 Teneo.ai Revenue in Conversational IVR Business (2018-2023)
11.1.5 Teneo.ai Recent Development
11.2 IBM
11.2.1 IBM Company Detail
11.2.2 IBM Business Overview
11.2.3 IBM Conversational IVR Introduction
11.2.4 IBM Revenue in Conversational IVR Business (2018-2023)
11.2.5 IBM Recent Development
11.3 Microsoft Azure
11.3.1 Microsoft Azure Company Detail
11.3.2 Microsoft Azure Business Overview
11.3.3 Microsoft Azure Conversational IVR Introduction
11.3.4 Microsoft Azure Revenue in Conversational IVR Business (2018-2023)
11.3.5 Microsoft Azure Recent Development
11.4 Amazon
11.4.1 Amazon Company Detail
11.4.2 Amazon Business Overview
11.4.3 Amazon Conversational IVR Introduction
11.4.4 Amazon Revenue in Conversational IVR Business (2018-2023)
11.4.5 Amazon Recent Development
11.5 Google Cloud
11.5.1 Google Cloud Company Detail
11.5.2 Google Cloud Business Overview
11.5.3 Google Cloud Conversational IVR Introduction
11.5.4 Google Cloud Revenue in Conversational IVR Business (2018-2023)
11.5.5 Google Cloud Recent Development
11.6 Twilio Autopilot
11.6.1 Twilio Autopilot Company Detail
11.6.2 Twilio Autopilot Business Overview
11.6.3 Twilio Autopilot Conversational IVR Introduction
11.6.4 Twilio Autopilot Revenue in Conversational IVR Business (2018-2023)
11.6.5 Twilio Autopilot Recent Development
11.7 AlphaChat
11.7.1 AlphaChat Company Detail
11.7.2 AlphaChat Business Overview
11.7.3 AlphaChat Conversational IVR Introduction
11.7.4 AlphaChat Revenue in Conversational IVR Business (2018-2023)
11.7.5 AlphaChat Recent Development
11.8 Nuance
11.8.1 Nuance Company Detail
11.8.2 Nuance Business Overview
11.8.3 Nuance Conversational IVR Introduction
11.8.4 Nuance Revenue in Conversational IVR Business (2018-2023)
11.8.5 Nuance Recent Development
11.9 Ozonetel
11.9.1 Ozonetel Company Detail
11.9.2 Ozonetel Business Overview
11.9.3 Ozonetel Conversational IVR Introduction
11.9.4 Ozonetel Revenue in Conversational IVR Business (2018-2023)
11.9.5 Ozonetel Recent Development
11.10 RingCentral
11.10.1 RingCentral Company Detail
11.10.2 RingCentral Business Overview
11.10.3 RingCentral Conversational IVR Introduction
11.10.4 RingCentral Revenue in Conversational IVR Business (2018-2023)
11.10.5 RingCentral Recent Development
11.11 Office24x7
11.11.1 Office24x7 Company Detail
11.11.2 Office24x7 Business Overview
11.11.3 Office24x7 Conversational IVR Introduction
11.11.4 Office24x7 Revenue in Conversational IVR Business (2018-2023)
11.11.5 Office24x7 Recent Development
11.12 Cognigy
11.12.1 Cognigy Company Detail
11.12.2 Cognigy Business Overview
11.12.3 Cognigy Conversational IVR Introduction
11.12.4 Cognigy Revenue in Conversational IVR Business (2018-2023)
11.12.5 Cognigy Recent Development
11.13 Nuance
11.13.1 Nuance Company Detail
11.13.2 Nuance Business Overview
11.13.3 Nuance Conversational IVR Introduction
11.13.4 Nuance Revenue in Conversational IVR Business (2018-2023)
11.13.5 Nuance Recent Development
11.14 Dialogflow
11.14.1 Dialogflow Company Detail
11.14.2 Dialogflow Business Overview
11.14.3 Dialogflow Conversational IVR Introduction
11.14.4 Dialogflow Revenue in Conversational IVR Business (2018-2023)
11.14.5 Dialogflow Recent Development
11.15 Verizon
11.15.1 Verizon Company Detail
11.15.2 Verizon Business Overview
11.15.3 Verizon Conversational IVR Introduction
11.15.4 Verizon Revenue in Conversational IVR Business (2018-2023)
11.15.5 Verizon Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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