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Global Conversational Marketing Platform Market Research Report 2024
Synopsis
Conversational marketing software, also known as messenger marketing software, engages potential customers with personalized, one-on-one conversations route to specific product recommendations or offers. Conversational marketing platforms help provide a higher standard of customer service at scale and simplify the overall buying process for potential customers around the world at any time of day. Successful use of these platforms can also generate valuable, qualified leads, provide high-level insights into customer demographics and preferences, and accelerate the sales cycle.
The global Conversational Marketing Platform market was valued at US$ 549 million in 2023 and is anticipated to reach US$ 690 million by 2030, witnessing a CAGR of 3.3% during the forecast period 2024-2030.
Global conversational marketing software main players include Drift, Snaps, Verloop, iAdvize, LiveWorld, Automat, Intercom, HubSpot, Conversica, Saleswhale, Whisbi, etc., totally accounting for about 80% of the market. Americas is the largest market, with a share over 40%. As for the types of products, it can be divided into cloud based and on-premises. The most common product is cloud based, with a share over 90%. In terms of applications, it is widely used in large enterprises and SMEs. Large enterprises is the largest application, holding a share over 70%.
This report aims to provide a comprehensive presentation of the global market for Conversational Marketing Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational Marketing Platform.
Report Scope
The Conversational Marketing Platform market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational Marketing Platform market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational Marketing Platform companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Crisp
iAdvize
Conversica
MagicLane
Smith.ai
Positivenaick Analytics
Saleswhale
Whisbi Technologies
BanterX
Bitesize
Chatkit
Automat Technologies
Dashbot
IMBlox
Snaps Media
Segment by Type
Monthly Subscription
Annual Subscription
Segment by Application
SME (Small and Medium Enterprises)
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational Marketing Platform companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Conversational marketing software, also known as messenger marketing software, engages potential customers with personalized, one-on-one conversations route to specific product recommendations or offers. Conversational marketing platforms help provide a higher standard of customer service at scale and simplify the overall buying process for potential customers around the world at any time of day. Successful use of these platforms can also generate valuable, qualified leads, provide high-level insights into customer demographics and preferences, and accelerate the sales cycle.
The global Conversational Marketing Platform market was valued at US$ 549 million in 2023 and is anticipated to reach US$ 690 million by 2030, witnessing a CAGR of 3.3% during the forecast period 2024-2030.
Global conversational marketing software main players include Drift, Snaps, Verloop, iAdvize, LiveWorld, Automat, Intercom, HubSpot, Conversica, Saleswhale, Whisbi, etc., totally accounting for about 80% of the market. Americas is the largest market, with a share over 40%. As for the types of products, it can be divided into cloud based and on-premises. The most common product is cloud based, with a share over 90%. In terms of applications, it is widely used in large enterprises and SMEs. Large enterprises is the largest application, holding a share over 70%.
This report aims to provide a comprehensive presentation of the global market for Conversational Marketing Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational Marketing Platform.
Report Scope
The Conversational Marketing Platform market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Conversational Marketing Platform market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational Marketing Platform companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Crisp
iAdvize
Conversica
MagicLane
Smith.ai
Positivenaick Analytics
Saleswhale
Whisbi Technologies
BanterX
Bitesize
Chatkit
Automat Technologies
Dashbot
IMBlox
Snaps Media
Segment by Type
Monthly Subscription
Annual Subscription
Segment by Application
SME (Small and Medium Enterprises)
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational Marketing Platform companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational Marketing Platform Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Monthly Subscription
1.2.3 Annual Subscription
1.3 Market by Application
1.3.1 Global Conversational Marketing Platform Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SME (Small and Medium Enterprises)
1.3.3 Large Enterprise
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational Marketing Platform Market Perspective (2019-2030)
2.2 Conversational Marketing Platform Growth Trends by Region
2.2.1 Global Conversational Marketing Platform Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational Marketing Platform Historic Market Size by Region (2019-2024)
2.2.3 Conversational Marketing Platform Forecasted Market Size by Region (2025-2030)
2.3 Conversational Marketing Platform Market Dynamics
2.3.1 Conversational Marketing Platform Industry Trends
2.3.2 Conversational Marketing Platform Market Drivers
2.3.3 Conversational Marketing Platform Market Challenges
2.3.4 Conversational Marketing Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational Marketing Platform Players by Revenue
3.1.1 Global Top Conversational Marketing Platform Players by Revenue (2019-2024)
3.1.2 Global Conversational Marketing Platform Revenue Market Share by Players (2019-2024)
3.2 Global Conversational Marketing Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Conversational Marketing Platform Revenue
3.4 Global Conversational Marketing Platform Market Concentration Ratio
3.4.1 Global Conversational Marketing Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational Marketing Platform Revenue in 2023
3.5 Conversational Marketing Platform Key Players Head office and Area Served
3.6 Key Players Conversational Marketing Platform Product Solution and Service
3.7 Date of Enter into Conversational Marketing Platform Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational Marketing Platform Breakdown Data by Type
4.1 Global Conversational Marketing Platform Historic Market Size by Type (2019-2024)
4.2 Global Conversational Marketing Platform Forecasted Market Size by Type (2025-2030)
5 Conversational Marketing Platform Breakdown Data by Application
5.1 Global Conversational Marketing Platform Historic Market Size by Application (2019-2024)
5.2 Global Conversational Marketing Platform Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational Marketing Platform Market Size (2019-2030)
6.2 North America Conversational Marketing Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Conversational Marketing Platform Market Size by Country (2019-2024)
6.4 North America Conversational Marketing Platform Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational Marketing Platform Market Size (2019-2030)
7.2 Europe Conversational Marketing Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Conversational Marketing Platform Market Size by Country (2019-2024)
7.4 Europe Conversational Marketing Platform Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational Marketing Platform Market Size (2019-2030)
8.2 Asia-Pacific Conversational Marketing Platform Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Conversational Marketing Platform Market Size by Region (2019-2024)
8.4 Asia-Pacific Conversational Marketing Platform Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational Marketing Platform Market Size (2019-2030)
9.2 Latin America Conversational Marketing Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Conversational Marketing Platform Market Size by Country (2019-2024)
9.4 Latin America Conversational Marketing Platform Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational Marketing Platform Market Size (2019-2030)
10.2 Middle East & Africa Conversational Marketing Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Conversational Marketing Platform Market Size by Country (2019-2024)
10.4 Middle East & Africa Conversational Marketing Platform Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Crisp
11.1.1 Crisp Company Detail
11.1.2 Crisp Business Overview
11.1.3 Crisp Conversational Marketing Platform Introduction
11.1.4 Crisp Revenue in Conversational Marketing Platform Business (2019-2024)
11.1.5 Crisp Recent Development
11.2 iAdvize
11.2.1 iAdvize Company Detail
11.2.2 iAdvize Business Overview
11.2.3 iAdvize Conversational Marketing Platform Introduction
11.2.4 iAdvize Revenue in Conversational Marketing Platform Business (2019-2024)
11.2.5 iAdvize Recent Development
11.3 Conversica
11.3.1 Conversica Company Detail
11.3.2 Conversica Business Overview
11.3.3 Conversica Conversational Marketing Platform Introduction
11.3.4 Conversica Revenue in Conversational Marketing Platform Business (2019-2024)
11.3.5 Conversica Recent Development
11.4 MagicLane
11.4.1 MagicLane Company Detail
11.4.2 MagicLane Business Overview
11.4.3 MagicLane Conversational Marketing Platform Introduction
11.4.4 MagicLane Revenue in Conversational Marketing Platform Business (2019-2024)
11.4.5 MagicLane Recent Development
11.5 Smith.ai
11.5.1 Smith.ai Company Detail
11.5.2 Smith.ai Business Overview
11.5.3 Smith.ai Conversational Marketing Platform Introduction
11.5.4 Smith.ai Revenue in Conversational Marketing Platform Business (2019-2024)
11.5.5 Smith.ai Recent Development
11.6 Positivenaick Analytics
11.6.1 Positivenaick Analytics Company Detail
11.6.2 Positivenaick Analytics Business Overview
11.6.3 Positivenaick Analytics Conversational Marketing Platform Introduction
11.6.4 Positivenaick Analytics Revenue in Conversational Marketing Platform Business (2019-2024)
11.6.5 Positivenaick Analytics Recent Development
11.7 Saleswhale
11.7.1 Saleswhale Company Detail
11.7.2 Saleswhale Business Overview
11.7.3 Saleswhale Conversational Marketing Platform Introduction
11.7.4 Saleswhale Revenue in Conversational Marketing Platform Business (2019-2024)
11.7.5 Saleswhale Recent Development
11.8 Whisbi Technologies
11.8.1 Whisbi Technologies Company Detail
11.8.2 Whisbi Technologies Business Overview
11.8.3 Whisbi Technologies Conversational Marketing Platform Introduction
11.8.4 Whisbi Technologies Revenue in Conversational Marketing Platform Business (2019-2024)
11.8.5 Whisbi Technologies Recent Development
11.9 BanterX
11.9.1 BanterX Company Detail
11.9.2 BanterX Business Overview
11.9.3 BanterX Conversational Marketing Platform Introduction
11.9.4 BanterX Revenue in Conversational Marketing Platform Business (2019-2024)
11.9.5 BanterX Recent Development
11.10 Bitesize
11.10.1 Bitesize Company Detail
11.10.2 Bitesize Business Overview
11.10.3 Bitesize Conversational Marketing Platform Introduction
11.10.4 Bitesize Revenue in Conversational Marketing Platform Business (2019-2024)
11.10.5 Bitesize Recent Development
11.11 Chatkit
11.11.1 Chatkit Company Detail
11.11.2 Chatkit Business Overview
11.11.3 Chatkit Conversational Marketing Platform Introduction
11.11.4 Chatkit Revenue in Conversational Marketing Platform Business (2019-2024)
11.11.5 Chatkit Recent Development
11.12 Automat Technologies
11.12.1 Automat Technologies Company Detail
11.12.2 Automat Technologies Business Overview
11.12.3 Automat Technologies Conversational Marketing Platform Introduction
11.12.4 Automat Technologies Revenue in Conversational Marketing Platform Business (2019-2024)
11.12.5 Automat Technologies Recent Development
11.13 Dashbot
11.13.1 Dashbot Company Detail
11.13.2 Dashbot Business Overview
11.13.3 Dashbot Conversational Marketing Platform Introduction
11.13.4 Dashbot Revenue in Conversational Marketing Platform Business (2019-2024)
11.13.5 Dashbot Recent Development
11.14 IMBlox
11.14.1 IMBlox Company Detail
11.14.2 IMBlox Business Overview
11.14.3 IMBlox Conversational Marketing Platform Introduction
11.14.4 IMBlox Revenue in Conversational Marketing Platform Business (2019-2024)
11.14.5 IMBlox Recent Development
11.15 Snaps Media
11.15.1 Snaps Media Company Detail
11.15.2 Snaps Media Business Overview
11.15.3 Snaps Media Conversational Marketing Platform Introduction
11.15.4 Snaps Media Revenue in Conversational Marketing Platform Business (2019-2024)
11.15.5 Snaps Media Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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