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Global CRM for Small Businesses Market Research Report 2024
Synopsis
Small Business CRM software automates customer information management and customer interaction tracking for businesses with less than 50 employees.
The global CRM for Small Businesses market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for CRM for Small Businesses is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for CRM for Small Businesses is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for CRM for Small Businesses in Financial Services is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of CRM for Small Businesses include Pipedrive, Vtiger, Zoho CRM, QSOFT, Agile CRM, Pipedrive, Keap, PipelineDeals and Insightly, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for CRM for Small Businesses, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM for Small Businesses.
Report Scope
The CRM for Small Businesses market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global CRM for Small Businesses market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the CRM for Small Businesses companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Pipedrive
Vtiger
Zoho CRM
QSOFT
Agile CRM
Pipedrive
Keap
PipelineDeals
Insightly
Copper
Really Simple Systems
Salesforce
Teamgate
Norada
Zestia
1CRM
FreeAgent Network
Capteck
Keap
Coanics
Isoratec
Segment by Type
Basic($12-20/User/Month)
Standard($20-45/User/Month)
Senior($45-100/User/Month)
Segment by Application
Financial Services
Real Estate
Retail
Life Sciences
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of CRM for Small Businesses companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Small Business CRM software automates customer information management and customer interaction tracking for businesses with less than 50 employees.
The global CRM for Small Businesses market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for CRM for Small Businesses is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for CRM for Small Businesses is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for CRM for Small Businesses in Financial Services is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of CRM for Small Businesses include Pipedrive, Vtiger, Zoho CRM, QSOFT, Agile CRM, Pipedrive, Keap, PipelineDeals and Insightly, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for CRM for Small Businesses, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM for Small Businesses.
Report Scope
The CRM for Small Businesses market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global CRM for Small Businesses market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the CRM for Small Businesses companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Pipedrive
Vtiger
Zoho CRM
QSOFT
Agile CRM
Pipedrive
Keap
PipelineDeals
Insightly
Copper
Really Simple Systems
Salesforce
Teamgate
Norada
Zestia
1CRM
FreeAgent Network
Capteck
Keap
Coanics
Isoratec
Segment by Type
Basic($12-20/User/Month)
Standard($20-45/User/Month)
Senior($45-100/User/Month)
Segment by Application
Financial Services
Real Estate
Retail
Life Sciences
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of CRM for Small Businesses companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global CRM for Small Businesses Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Basic($12-20/User/Month)
1.2.3 Standard($20-45/User/Month)
1.2.4 Senior($45-100/User/Month)
1.3 Market by Application
1.3.1 Global CRM for Small Businesses Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Financial Services
1.3.3 Real Estate
1.3.4 Retail
1.3.5 Life Sciences
1.3.6 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global CRM for Small Businesses Market Perspective (2019-2030)
2.2 CRM for Small Businesses Growth Trends by Region
2.2.1 Global CRM for Small Businesses Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 CRM for Small Businesses Historic Market Size by Region (2019-2024)
2.2.3 CRM for Small Businesses Forecasted Market Size by Region (2025-2030)
2.3 CRM for Small Businesses Market Dynamics
2.3.1 CRM for Small Businesses Industry Trends
2.3.2 CRM for Small Businesses Market Drivers
2.3.3 CRM for Small Businesses Market Challenges
2.3.4 CRM for Small Businesses Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top CRM for Small Businesses Players by Revenue
3.1.1 Global Top CRM for Small Businesses Players by Revenue (2019-2024)
3.1.2 Global CRM for Small Businesses Revenue Market Share by Players (2019-2024)
3.2 Global CRM for Small Businesses Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by CRM for Small Businesses Revenue
3.4 Global CRM for Small Businesses Market Concentration Ratio
3.4.1 Global CRM for Small Businesses Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by CRM for Small Businesses Revenue in 2023
3.5 CRM for Small Businesses Key Players Head office and Area Served
3.6 Key Players CRM for Small Businesses Product Solution and Service
3.7 Date of Enter into CRM for Small Businesses Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CRM for Small Businesses Breakdown Data by Type
4.1 Global CRM for Small Businesses Historic Market Size by Type (2019-2024)
4.2 Global CRM for Small Businesses Forecasted Market Size by Type (2025-2030)
5 CRM for Small Businesses Breakdown Data by Application
5.1 Global CRM for Small Businesses Historic Market Size by Application (2019-2024)
5.2 Global CRM for Small Businesses Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America CRM for Small Businesses Market Size (2019-2030)
6.2 North America CRM for Small Businesses Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America CRM for Small Businesses Market Size by Country (2019-2024)
6.4 North America CRM for Small Businesses Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe CRM for Small Businesses Market Size (2019-2030)
7.2 Europe CRM for Small Businesses Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe CRM for Small Businesses Market Size by Country (2019-2024)
7.4 Europe CRM for Small Businesses Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific CRM for Small Businesses Market Size (2019-2030)
8.2 Asia-Pacific CRM for Small Businesses Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific CRM for Small Businesses Market Size by Region (2019-2024)
8.4 Asia-Pacific CRM for Small Businesses Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America CRM for Small Businesses Market Size (2019-2030)
9.2 Latin America CRM for Small Businesses Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America CRM for Small Businesses Market Size by Country (2019-2024)
9.4 Latin America CRM for Small Businesses Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa CRM for Small Businesses Market Size (2019-2030)
10.2 Middle East & Africa CRM for Small Businesses Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa CRM for Small Businesses Market Size by Country (2019-2024)
10.4 Middle East & Africa CRM for Small Businesses Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Pipedrive
11.1.1 Pipedrive Company Detail
11.1.2 Pipedrive Business Overview
11.1.3 Pipedrive CRM for Small Businesses Introduction
11.1.4 Pipedrive Revenue in CRM for Small Businesses Business (2019-2024)
11.1.5 Pipedrive Recent Development
11.2 Vtiger
11.2.1 Vtiger Company Detail
11.2.2 Vtiger Business Overview
11.2.3 Vtiger CRM for Small Businesses Introduction
11.2.4 Vtiger Revenue in CRM for Small Businesses Business (2019-2024)
11.2.5 Vtiger Recent Development
11.3 Zoho CRM
11.3.1 Zoho CRM Company Detail
11.3.2 Zoho CRM Business Overview
11.3.3 Zoho CRM CRM for Small Businesses Introduction
11.3.4 Zoho CRM Revenue in CRM for Small Businesses Business (2019-2024)
11.3.5 Zoho CRM Recent Development
11.4 QSOFT
11.4.1 QSOFT Company Detail
11.4.2 QSOFT Business Overview
11.4.3 QSOFT CRM for Small Businesses Introduction
11.4.4 QSOFT Revenue in CRM for Small Businesses Business (2019-2024)
11.4.5 QSOFT Recent Development
11.5 Agile CRM
11.5.1 Agile CRM Company Detail
11.5.2 Agile CRM Business Overview
11.5.3 Agile CRM CRM for Small Businesses Introduction
11.5.4 Agile CRM Revenue in CRM for Small Businesses Business (2019-2024)
11.5.5 Agile CRM Recent Development
11.6 Pipedrive
11.6.1 Pipedrive Company Detail
11.6.2 Pipedrive Business Overview
11.6.3 Pipedrive CRM for Small Businesses Introduction
11.6.4 Pipedrive Revenue in CRM for Small Businesses Business (2019-2024)
11.6.5 Pipedrive Recent Development
11.7 Keap
11.7.1 Keap Company Detail
11.7.2 Keap Business Overview
11.7.3 Keap CRM for Small Businesses Introduction
11.7.4 Keap Revenue in CRM for Small Businesses Business (2019-2024)
11.7.5 Keap Recent Development
11.8 PipelineDeals
11.8.1 PipelineDeals Company Detail
11.8.2 PipelineDeals Business Overview
11.8.3 PipelineDeals CRM for Small Businesses Introduction
11.8.4 PipelineDeals Revenue in CRM for Small Businesses Business (2019-2024)
11.8.5 PipelineDeals Recent Development
11.9 Insightly
11.9.1 Insightly Company Detail
11.9.2 Insightly Business Overview
11.9.3 Insightly CRM for Small Businesses Introduction
11.9.4 Insightly Revenue in CRM for Small Businesses Business (2019-2024)
11.9.5 Insightly Recent Development
11.10 Copper
11.10.1 Copper Company Detail
11.10.2 Copper Business Overview
11.10.3 Copper CRM for Small Businesses Introduction
11.10.4 Copper Revenue in CRM for Small Businesses Business (2019-2024)
11.10.5 Copper Recent Development
11.11 Really Simple Systems
11.11.1 Really Simple Systems Company Detail
11.11.2 Really Simple Systems Business Overview
11.11.3 Really Simple Systems CRM for Small Businesses Introduction
11.11.4 Really Simple Systems Revenue in CRM for Small Businesses Business (2019-2024)
11.11.5 Really Simple Systems Recent Development
11.12 Salesforce
11.12.1 Salesforce Company Detail
11.12.2 Salesforce Business Overview
11.12.3 Salesforce CRM for Small Businesses Introduction
11.12.4 Salesforce Revenue in CRM for Small Businesses Business (2019-2024)
11.12.5 Salesforce Recent Development
11.13 Teamgate
11.13.1 Teamgate Company Detail
11.13.2 Teamgate Business Overview
11.13.3 Teamgate CRM for Small Businesses Introduction
11.13.4 Teamgate Revenue in CRM for Small Businesses Business (2019-2024)
11.13.5 Teamgate Recent Development
11.14 Norada
11.14.1 Norada Company Detail
11.14.2 Norada Business Overview
11.14.3 Norada CRM for Small Businesses Introduction
11.14.4 Norada Revenue in CRM for Small Businesses Business (2019-2024)
11.14.5 Norada Recent Development
11.15 Zestia
11.15.1 Zestia Company Detail
11.15.2 Zestia Business Overview
11.15.3 Zestia CRM for Small Businesses Introduction
11.15.4 Zestia Revenue in CRM for Small Businesses Business (2019-2024)
11.15.5 Zestia Recent Development
11.16 1CRM
11.16.1 1CRM Company Detail
11.16.2 1CRM Business Overview
11.16.3 1CRM CRM for Small Businesses Introduction
11.16.4 1CRM Revenue in CRM for Small Businesses Business (2019-2024)
11.16.5 1CRM Recent Development
11.17 FreeAgent Network
11.17.1 FreeAgent Network Company Detail
11.17.2 FreeAgent Network Business Overview
11.17.3 FreeAgent Network CRM for Small Businesses Introduction
11.17.4 FreeAgent Network Revenue in CRM for Small Businesses Business (2019-2024)
11.17.5 FreeAgent Network Recent Development
11.18 Capteck
11.18.1 Capteck Company Detail
11.18.2 Capteck Business Overview
11.18.3 Capteck CRM for Small Businesses Introduction
11.18.4 Capteck Revenue in CRM for Small Businesses Business (2019-2024)
11.18.5 Capteck Recent Development
11.19 Keap
11.19.1 Keap Company Detail
11.19.2 Keap Business Overview
11.19.3 Keap CRM for Small Businesses Introduction
11.19.4 Keap Revenue in CRM for Small Businesses Business (2019-2024)
11.19.5 Keap Recent Development
11.20 Coanics
11.20.1 Coanics Company Detail
11.20.2 Coanics Business Overview
11.20.3 Coanics CRM for Small Businesses Introduction
11.20.4 Coanics Revenue in CRM for Small Businesses Business (2019-2024)
11.20.5 Coanics Recent Development
11.21 Isoratec
11.21.1 Isoratec Company Detail
11.21.2 Isoratec Business Overview
11.21.3 Isoratec CRM for Small Businesses Introduction
11.21.4 Isoratec Revenue in CRM for Small Businesses Business (2019-2024)
11.21.5 Isoratec Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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