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Global Customer Information Systems Market Research Report 2024
Synopsis
Customer Information System is an open system, which manages whole communication of a company with its customers.
The global Customer Information Systems market was valued at US$ 1065.4 million in 2023 and is anticipated to reach US$ 1981.1 million by 2030, witnessing a CAGR of 9.1% during the forecast period 2024-2030.
North American market for Customer Information Systems is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Information Systems is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Information Systems in Water And Wastewater Management is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Information Systems include Oracle, SAP, Itineris, Hansen, Fluentgrid, Open International, Gentrack, Milestone Utility Services and Cayenta, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Information Systems, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Information Systems.
Report Scope
The Customer Information Systems market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Information Systems market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Information Systems companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Wipro
Agility CIS
Avertra
ATS
Cogsdale
Fathom
Efluid
Hydro-Comp
Segment by Type
Legacy Extension Consulting Service
CIS Implementation Service
Support Service
Segment by Application
Water And Wastewater Management
Electricity And Power Management
Utility Gas Management
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Information Systems companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Customer Information System is an open system, which manages whole communication of a company with its customers.
The global Customer Information Systems market was valued at US$ 1065.4 million in 2023 and is anticipated to reach US$ 1981.1 million by 2030, witnessing a CAGR of 9.1% during the forecast period 2024-2030.
North American market for Customer Information Systems is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Information Systems is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Information Systems in Water And Wastewater Management is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Information Systems include Oracle, SAP, Itineris, Hansen, Fluentgrid, Open International, Gentrack, Milestone Utility Services and Cayenta, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Information Systems, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Information Systems.
Report Scope
The Customer Information Systems market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Information Systems market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Information Systems companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Oracle
SAP
Itineris
Hansen
Fluentgrid
Open International
Gentrack
Milestone Utility Services
Cayenta
Advanced Utility Systems
Ferranti Computer Systems
Northstar Utilities
Vertexone
IBM
Wipro
Agility CIS
Avertra
ATS
Cogsdale
Fathom
Efluid
Hydro-Comp
Segment by Type
Legacy Extension Consulting Service
CIS Implementation Service
Support Service
Segment by Application
Water And Wastewater Management
Electricity And Power Management
Utility Gas Management
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Information Systems companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Information Systems Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Legacy Extension Consulting Service
1.2.3 CIS Implementation Service
1.2.4 Support Service
1.3 Market by Application
1.3.1 Global Customer Information Systems Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Water And Wastewater Management
1.3.3 Electricity And Power Management
1.3.4 Utility Gas Management
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Information Systems Market Perspective (2019-2030)
2.2 Customer Information Systems Growth Trends by Region
2.2.1 Global Customer Information Systems Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Information Systems Historic Market Size by Region (2019-2024)
2.2.3 Customer Information Systems Forecasted Market Size by Region (2025-2030)
2.3 Customer Information Systems Market Dynamics
2.3.1 Customer Information Systems Industry Trends
2.3.2 Customer Information Systems Market Drivers
2.3.3 Customer Information Systems Market Challenges
2.3.4 Customer Information Systems Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Information Systems Players by Revenue
3.1.1 Global Top Customer Information Systems Players by Revenue (2019-2024)
3.1.2 Global Customer Information Systems Revenue Market Share by Players (2019-2024)
3.2 Global Customer Information Systems Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Information Systems Revenue
3.4 Global Customer Information Systems Market Concentration Ratio
3.4.1 Global Customer Information Systems Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Information Systems Revenue in 2023
3.5 Customer Information Systems Key Players Head office and Area Served
3.6 Key Players Customer Information Systems Product Solution and Service
3.7 Date of Enter into Customer Information Systems Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Information Systems Breakdown Data by Type
4.1 Global Customer Information Systems Historic Market Size by Type (2019-2024)
4.2 Global Customer Information Systems Forecasted Market Size by Type (2025-2030)
5 Customer Information Systems Breakdown Data by Application
5.1 Global Customer Information Systems Historic Market Size by Application (2019-2024)
5.2 Global Customer Information Systems Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Information Systems Market Size (2019-2030)
6.2 North America Customer Information Systems Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Information Systems Market Size by Country (2019-2024)
6.4 North America Customer Information Systems Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Information Systems Market Size (2019-2030)
7.2 Europe Customer Information Systems Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Information Systems Market Size by Country (2019-2024)
7.4 Europe Customer Information Systems Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Information Systems Market Size (2019-2030)
8.2 Asia-Pacific Customer Information Systems Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Information Systems Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Information Systems Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Information Systems Market Size (2019-2030)
9.2 Latin America Customer Information Systems Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Information Systems Market Size by Country (2019-2024)
9.4 Latin America Customer Information Systems Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Information Systems Market Size (2019-2030)
10.2 Middle East & Africa Customer Information Systems Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Information Systems Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Information Systems Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Detail
11.1.2 Oracle Business Overview
11.1.3 Oracle Customer Information Systems Introduction
11.1.4 Oracle Revenue in Customer Information Systems Business (2019-2024)
11.1.5 Oracle Recent Development
11.2 SAP
11.2.1 SAP Company Detail
11.2.2 SAP Business Overview
11.2.3 SAP Customer Information Systems Introduction
11.2.4 SAP Revenue in Customer Information Systems Business (2019-2024)
11.2.5 SAP Recent Development
11.3 Itineris
11.3.1 Itineris Company Detail
11.3.2 Itineris Business Overview
11.3.3 Itineris Customer Information Systems Introduction
11.3.4 Itineris Revenue in Customer Information Systems Business (2019-2024)
11.3.5 Itineris Recent Development
11.4 Hansen
11.4.1 Hansen Company Detail
11.4.2 Hansen Business Overview
11.4.3 Hansen Customer Information Systems Introduction
11.4.4 Hansen Revenue in Customer Information Systems Business (2019-2024)
11.4.5 Hansen Recent Development
11.5 Fluentgrid
11.5.1 Fluentgrid Company Detail
11.5.2 Fluentgrid Business Overview
11.5.3 Fluentgrid Customer Information Systems Introduction
11.5.4 Fluentgrid Revenue in Customer Information Systems Business (2019-2024)
11.5.5 Fluentgrid Recent Development
11.6 Open International
11.6.1 Open International Company Detail
11.6.2 Open International Business Overview
11.6.3 Open International Customer Information Systems Introduction
11.6.4 Open International Revenue in Customer Information Systems Business (2019-2024)
11.6.5 Open International Recent Development
11.7 Gentrack
11.7.1 Gentrack Company Detail
11.7.2 Gentrack Business Overview
11.7.3 Gentrack Customer Information Systems Introduction
11.7.4 Gentrack Revenue in Customer Information Systems Business (2019-2024)
11.7.5 Gentrack Recent Development
11.8 Milestone Utility Services
11.8.1 Milestone Utility Services Company Detail
11.8.2 Milestone Utility Services Business Overview
11.8.3 Milestone Utility Services Customer Information Systems Introduction
11.8.4 Milestone Utility Services Revenue in Customer Information Systems Business (2019-2024)
11.8.5 Milestone Utility Services Recent Development
11.9 Cayenta
11.9.1 Cayenta Company Detail
11.9.2 Cayenta Business Overview
11.9.3 Cayenta Customer Information Systems Introduction
11.9.4 Cayenta Revenue in Customer Information Systems Business (2019-2024)
11.9.5 Cayenta Recent Development
11.10 Advanced Utility Systems
11.10.1 Advanced Utility Systems Company Detail
11.10.2 Advanced Utility Systems Business Overview
11.10.3 Advanced Utility Systems Customer Information Systems Introduction
11.10.4 Advanced Utility Systems Revenue in Customer Information Systems Business (2019-2024)
11.10.5 Advanced Utility Systems Recent Development
11.11 Ferranti Computer Systems
11.11.1 Ferranti Computer Systems Company Detail
11.11.2 Ferranti Computer Systems Business Overview
11.11.3 Ferranti Computer Systems Customer Information Systems Introduction
11.11.4 Ferranti Computer Systems Revenue in Customer Information Systems Business (2019-2024)
11.11.5 Ferranti Computer Systems Recent Development
11.12 Northstar Utilities
11.12.1 Northstar Utilities Company Detail
11.12.2 Northstar Utilities Business Overview
11.12.3 Northstar Utilities Customer Information Systems Introduction
11.12.4 Northstar Utilities Revenue in Customer Information Systems Business (2019-2024)
11.12.5 Northstar Utilities Recent Development
11.13 Vertexone
11.13.1 Vertexone Company Detail
11.13.2 Vertexone Business Overview
11.13.3 Vertexone Customer Information Systems Introduction
11.13.4 Vertexone Revenue in Customer Information Systems Business (2019-2024)
11.13.5 Vertexone Recent Development
11.14 IBM
11.14.1 IBM Company Detail
11.14.2 IBM Business Overview
11.14.3 IBM Customer Information Systems Introduction
11.14.4 IBM Revenue in Customer Information Systems Business (2019-2024)
11.14.5 IBM Recent Development
11.15 Wipro
11.15.1 Wipro Company Detail
11.15.2 Wipro Business Overview
11.15.3 Wipro Customer Information Systems Introduction
11.15.4 Wipro Revenue in Customer Information Systems Business (2019-2024)
11.15.5 Wipro Recent Development
11.16 Agility CIS
11.16.1 Agility CIS Company Detail
11.16.2 Agility CIS Business Overview
11.16.3 Agility CIS Customer Information Systems Introduction
11.16.4 Agility CIS Revenue in Customer Information Systems Business (2019-2024)
11.16.5 Agility CIS Recent Development
11.17 Avertra
11.17.1 Avertra Company Detail
11.17.2 Avertra Business Overview
11.17.3 Avertra Customer Information Systems Introduction
11.17.4 Avertra Revenue in Customer Information Systems Business (2019-2024)
11.17.5 Avertra Recent Development
11.18 ATS
11.18.1 ATS Company Detail
11.18.2 ATS Business Overview
11.18.3 ATS Customer Information Systems Introduction
11.18.4 ATS Revenue in Customer Information Systems Business (2019-2024)
11.18.5 ATS Recent Development
11.19 Cogsdale
11.19.1 Cogsdale Company Detail
11.19.2 Cogsdale Business Overview
11.19.3 Cogsdale Customer Information Systems Introduction
11.19.4 Cogsdale Revenue in Customer Information Systems Business (2019-2024)
11.19.5 Cogsdale Recent Development
11.20 Fathom
11.20.1 Fathom Company Detail
11.20.2 Fathom Business Overview
11.20.3 Fathom Customer Information Systems Introduction
11.20.4 Fathom Revenue in Customer Information Systems Business (2019-2024)
11.20.5 Fathom Recent Development
11.21 Efluid
11.21.1 Efluid Company Detail
11.21.2 Efluid Business Overview
11.21.3 Efluid Customer Information Systems Introduction
11.21.4 Efluid Revenue in Customer Information Systems Business (2019-2024)
11.21.5 Efluid Recent Development
11.22 Hydro-Comp
11.22.1 Hydro-Comp Company Detail
11.22.2 Hydro-Comp Business Overview
11.22.3 Hydro-Comp Customer Information Systems Introduction
11.22.4 Hydro-Comp Revenue in Customer Information Systems Business (2019-2024)
11.22.5 Hydro-Comp Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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