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Global Customer Relationship Management Analytics Market Research Report 2024
Synopsis
The global Customer Relationship Management Analytics market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management Analytics in Healthcare is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management Analytics include SAP SE, Infor, Inc., Accenture PLC, SAS Institute, Inc., Oracle Corporation, Microsoft Corporation, Teradata Corporation, Angoss Software Corporation and International Business Machines Corporation (IBM), etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management Analytics.
Report Scope
The Customer Relationship Management Analytics market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management Analytics market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management Analytics companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
SAP SE
Infor, Inc.
Accenture PLC
SAS Institute, Inc.
Oracle Corporation
Microsoft Corporation
Teradata Corporation
Angoss Software Corporation
International Business Machines Corporation (IBM)
Segment by Type
Software
Services
Segment by Application
Healthcare
Energy and Utilities
Media and Entertainment
Retail and E-Consumer
Banking, Financial Services, and Insurance
Information Technology and Telecommunications
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management Analytics companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
The global Customer Relationship Management Analytics market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management Analytics is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management Analytics in Healthcare is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management Analytics include SAP SE, Infor, Inc., Accenture PLC, SAS Institute, Inc., Oracle Corporation, Microsoft Corporation, Teradata Corporation, Angoss Software Corporation and International Business Machines Corporation (IBM), etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management Analytics.
Report Scope
The Customer Relationship Management Analytics market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management Analytics market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management Analytics companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
SAP SE
Infor, Inc.
Accenture PLC
SAS Institute, Inc.
Oracle Corporation
Microsoft Corporation
Teradata Corporation
Angoss Software Corporation
International Business Machines Corporation (IBM)
Segment by Type
Software
Services
Segment by Application
Healthcare
Energy and Utilities
Media and Entertainment
Retail and E-Consumer
Banking, Financial Services, and Insurance
Information Technology and Telecommunications
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management Analytics companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management Analytics Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Software
1.2.3 Services
1.3 Market by Application
1.3.1 Global Customer Relationship Management Analytics Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Healthcare
1.3.3 Energy and Utilities
1.3.4 Media and Entertainment
1.3.5 Retail and E-Consumer
1.3.6 Banking, Financial Services, and Insurance
1.3.7 Information Technology and Telecommunications
1.3.8 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Relationship Management Analytics Market Perspective (2019-2030)
2.2 Customer Relationship Management Analytics Growth Trends by Region
2.2.1 Global Customer Relationship Management Analytics Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Relationship Management Analytics Historic Market Size by Region (2019-2024)
2.2.3 Customer Relationship Management Analytics Forecasted Market Size by Region (2025-2030)
2.3 Customer Relationship Management Analytics Market Dynamics
2.3.1 Customer Relationship Management Analytics Industry Trends
2.3.2 Customer Relationship Management Analytics Market Drivers
2.3.3 Customer Relationship Management Analytics Market Challenges
2.3.4 Customer Relationship Management Analytics Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management Analytics Players by Revenue
3.1.1 Global Top Customer Relationship Management Analytics Players by Revenue (2019-2024)
3.1.2 Global Customer Relationship Management Analytics Revenue Market Share by Players (2019-2024)
3.2 Global Customer Relationship Management Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management Analytics Revenue
3.4 Global Customer Relationship Management Analytics Market Concentration Ratio
3.4.1 Global Customer Relationship Management Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Analytics Revenue in 2023
3.5 Customer Relationship Management Analytics Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management Analytics Product Solution and Service
3.7 Date of Enter into Customer Relationship Management Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Relationship Management Analytics Breakdown Data by Type
4.1 Global Customer Relationship Management Analytics Historic Market Size by Type (2019-2024)
4.2 Global Customer Relationship Management Analytics Forecasted Market Size by Type (2025-2030)
5 Customer Relationship Management Analytics Breakdown Data by Application
5.1 Global Customer Relationship Management Analytics Historic Market Size by Application (2019-2024)
5.2 Global Customer Relationship Management Analytics Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Relationship Management Analytics Market Size (2019-2030)
6.2 North America Customer Relationship Management Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Relationship Management Analytics Market Size by Country (2019-2024)
6.4 North America Customer Relationship Management Analytics Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Relationship Management Analytics Market Size (2019-2030)
7.2 Europe Customer Relationship Management Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Relationship Management Analytics Market Size by Country (2019-2024)
7.4 Europe Customer Relationship Management Analytics Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management Analytics Market Size (2019-2030)
8.2 Asia-Pacific Customer Relationship Management Analytics Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Relationship Management Analytics Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Relationship Management Analytics Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Relationship Management Analytics Market Size (2019-2030)
9.2 Latin America Customer Relationship Management Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Relationship Management Analytics Market Size by Country (2019-2024)
9.4 Latin America Customer Relationship Management Analytics Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management Analytics Market Size (2019-2030)
10.2 Middle East & Africa Customer Relationship Management Analytics Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Relationship Management Analytics Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Relationship Management Analytics Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 SAP SE
11.1.1 SAP SE Company Detail
11.1.2 SAP SE Business Overview
11.1.3 SAP SE Customer Relationship Management Analytics Introduction
11.1.4 SAP SE Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.1.5 SAP SE Recent Development
11.2 Infor, Inc.
11.2.1 Infor, Inc. Company Detail
11.2.2 Infor, Inc. Business Overview
11.2.3 Infor, Inc. Customer Relationship Management Analytics Introduction
11.2.4 Infor, Inc. Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.2.5 Infor, Inc. Recent Development
11.3 Accenture PLC
11.3.1 Accenture PLC Company Detail
11.3.2 Accenture PLC Business Overview
11.3.3 Accenture PLC Customer Relationship Management Analytics Introduction
11.3.4 Accenture PLC Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.3.5 Accenture PLC Recent Development
11.4 SAS Institute, Inc.
11.4.1 SAS Institute, Inc. Company Detail
11.4.2 SAS Institute, Inc. Business Overview
11.4.3 SAS Institute, Inc. Customer Relationship Management Analytics Introduction
11.4.4 SAS Institute, Inc. Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.4.5 SAS Institute, Inc. Recent Development
11.5 Oracle Corporation
11.5.1 Oracle Corporation Company Detail
11.5.2 Oracle Corporation Business Overview
11.5.3 Oracle Corporation Customer Relationship Management Analytics Introduction
11.5.4 Oracle Corporation Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.5.5 Oracle Corporation Recent Development
11.6 Microsoft Corporation
11.6.1 Microsoft Corporation Company Detail
11.6.2 Microsoft Corporation Business Overview
11.6.3 Microsoft Corporation Customer Relationship Management Analytics Introduction
11.6.4 Microsoft Corporation Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.6.5 Microsoft Corporation Recent Development
11.7 Teradata Corporation
11.7.1 Teradata Corporation Company Detail
11.7.2 Teradata Corporation Business Overview
11.7.3 Teradata Corporation Customer Relationship Management Analytics Introduction
11.7.4 Teradata Corporation Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.7.5 Teradata Corporation Recent Development
11.8 Angoss Software Corporation
11.8.1 Angoss Software Corporation Company Detail
11.8.2 Angoss Software Corporation Business Overview
11.8.3 Angoss Software Corporation Customer Relationship Management Analytics Introduction
11.8.4 Angoss Software Corporation Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.8.5 Angoss Software Corporation Recent Development
11.9 International Business Machines Corporation (IBM)
11.9.1 International Business Machines Corporation (IBM) Company Detail
11.9.2 International Business Machines Corporation (IBM) Business Overview
11.9.3 International Business Machines Corporation (IBM) Customer Relationship Management Analytics Introduction
11.9.4 International Business Machines Corporation (IBM) Revenue in Customer Relationship Management Analytics Business (2019-2024)
11.9.5 International Business Machines Corporation (IBM) Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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