The Market Reports
Call: +1-631-407-1315 / +91-750-729-1479
Email: sales@themarketreports.com
Global Customer Relationship Management (CRM) System Market Research Report 2025
Synopsis
The global Customer Relationship Management (CRM) System market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management (CRM) System is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management (CRM) System is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management (CRM) System in Small Business is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management (CRM) System include Oracle, SAP, Salesforce, Microsoft Dynamics, SugarCRM, Zoho, Hubspot, Act and Maximizer, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management (CRM) System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management (CRM) System.
Report Scope
The Customer Relationship Management (CRM) System market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management (CRM) System market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management (CRM) System companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Oracle
SAP
Salesforce
Microsoft Dynamics
SugarCRM
Zoho
Hubspot
Act
Maximizer
Sage
Infusionsoft
Pipedrive
Apptivo
Salesboom
Base
Segment by Type
Strategic CRM
Operational CRM
Analytical CRM
Collaborative CRM
Other
Segment by Application
Small Business
Enterprise Business (for Large Enterprises)
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management (CRM) System companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
The global Customer Relationship Management (CRM) System market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management (CRM) System is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management (CRM) System is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management (CRM) System in Small Business is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management (CRM) System include Oracle, SAP, Salesforce, Microsoft Dynamics, SugarCRM, Zoho, Hubspot, Act and Maximizer, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management (CRM) System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management (CRM) System.
Report Scope
The Customer Relationship Management (CRM) System market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management (CRM) System market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management (CRM) System companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Oracle
SAP
Salesforce
Microsoft Dynamics
SugarCRM
Zoho
Hubspot
Act
Maximizer
Sage
Infusionsoft
Pipedrive
Apptivo
Salesboom
Base
Segment by Type
Strategic CRM
Operational CRM
Analytical CRM
Collaborative CRM
Other
Segment by Application
Small Business
Enterprise Business (for Large Enterprises)
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management (CRM) System companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management (CRM) System Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Strategic CRM
1.2.3 Operational CRM
1.2.4 Analytical CRM
1.2.5 Collaborative CRM
1.2.6 Other
1.3 Market by Application
1.3.1 Global Customer Relationship Management (CRM) System Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Small Business
1.3.3 Enterprise Business (for Large Enterprises)
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Relationship Management (CRM) System Market Perspective (2019-2030)
2.2 Customer Relationship Management (CRM) System Growth Trends by Region
2.2.1 Global Customer Relationship Management (CRM) System Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Relationship Management (CRM) System Historic Market Size by Region (2019-2024)
2.2.3 Customer Relationship Management (CRM) System Forecasted Market Size by Region (2025-2030)
2.3 Customer Relationship Management (CRM) System Market Dynamics
2.3.1 Customer Relationship Management (CRM) System Industry Trends
2.3.2 Customer Relationship Management (CRM) System Market Drivers
2.3.3 Customer Relationship Management (CRM) System Market Challenges
2.3.4 Customer Relationship Management (CRM) System Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management (CRM) System Players by Revenue
3.1.1 Global Top Customer Relationship Management (CRM) System Players by Revenue (2019-2024)
3.1.2 Global Customer Relationship Management (CRM) System Revenue Market Share by Players (2019-2024)
3.2 Global Customer Relationship Management (CRM) System Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management (CRM) System Revenue
3.4 Global Customer Relationship Management (CRM) System Market Concentration Ratio
3.4.1 Global Customer Relationship Management (CRM) System Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management (CRM) System Revenue in 2023
3.5 Customer Relationship Management (CRM) System Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management (CRM) System Product Solution and Service
3.7 Date of Enter into Customer Relationship Management (CRM) System Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Relationship Management (CRM) System Breakdown Data by Type
4.1 Global Customer Relationship Management (CRM) System Historic Market Size by Type (2019-2024)
4.2 Global Customer Relationship Management (CRM) System Forecasted Market Size by Type (2025-2030)
5 Customer Relationship Management (CRM) System Breakdown Data by Application
5.1 Global Customer Relationship Management (CRM) System Historic Market Size by Application (2019-2024)
5.2 Global Customer Relationship Management (CRM) System Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Relationship Management (CRM) System Market Size (2019-2030)
6.2 North America Customer Relationship Management (CRM) System Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Relationship Management (CRM) System Market Size by Country (2019-2024)
6.4 North America Customer Relationship Management (CRM) System Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Relationship Management (CRM) System Market Size (2019-2030)
7.2 Europe Customer Relationship Management (CRM) System Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Relationship Management (CRM) System Market Size by Country (2019-2024)
7.4 Europe Customer Relationship Management (CRM) System Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management (CRM) System Market Size (2019-2030)
8.2 Asia-Pacific Customer Relationship Management (CRM) System Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Relationship Management (CRM) System Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Relationship Management (CRM) System Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Relationship Management (CRM) System Market Size (2019-2030)
9.2 Latin America Customer Relationship Management (CRM) System Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Relationship Management (CRM) System Market Size by Country (2019-2024)
9.4 Latin America Customer Relationship Management (CRM) System Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management (CRM) System Market Size (2019-2030)
10.2 Middle East & Africa Customer Relationship Management (CRM) System Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Relationship Management (CRM) System Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Relationship Management (CRM) System Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Detail
11.1.2 Oracle Business Overview
11.1.3 Oracle Customer Relationship Management (CRM) System Introduction
11.1.4 Oracle Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.1.5 Oracle Recent Development
11.2 SAP
11.2.1 SAP Company Detail
11.2.2 SAP Business Overview
11.2.3 SAP Customer Relationship Management (CRM) System Introduction
11.2.4 SAP Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.2.5 SAP Recent Development
11.3 Salesforce
11.3.1 Salesforce Company Detail
11.3.2 Salesforce Business Overview
11.3.3 Salesforce Customer Relationship Management (CRM) System Introduction
11.3.4 Salesforce Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.3.5 Salesforce Recent Development
11.4 Microsoft Dynamics
11.4.1 Microsoft Dynamics Company Detail
11.4.2 Microsoft Dynamics Business Overview
11.4.3 Microsoft Dynamics Customer Relationship Management (CRM) System Introduction
11.4.4 Microsoft Dynamics Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.4.5 Microsoft Dynamics Recent Development
11.5 SugarCRM
11.5.1 SugarCRM Company Detail
11.5.2 SugarCRM Business Overview
11.5.3 SugarCRM Customer Relationship Management (CRM) System Introduction
11.5.4 SugarCRM Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.5.5 SugarCRM Recent Development
11.6 Zoho
11.6.1 Zoho Company Detail
11.6.2 Zoho Business Overview
11.6.3 Zoho Customer Relationship Management (CRM) System Introduction
11.6.4 Zoho Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.6.5 Zoho Recent Development
11.7 Hubspot
11.7.1 Hubspot Company Detail
11.7.2 Hubspot Business Overview
11.7.3 Hubspot Customer Relationship Management (CRM) System Introduction
11.7.4 Hubspot Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.7.5 Hubspot Recent Development
11.8 Act
11.8.1 Act Company Detail
11.8.2 Act Business Overview
11.8.3 Act Customer Relationship Management (CRM) System Introduction
11.8.4 Act Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.8.5 Act Recent Development
11.9 Maximizer
11.9.1 Maximizer Company Detail
11.9.2 Maximizer Business Overview
11.9.3 Maximizer Customer Relationship Management (CRM) System Introduction
11.9.4 Maximizer Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.9.5 Maximizer Recent Development
11.10 Sage
11.10.1 Sage Company Detail
11.10.2 Sage Business Overview
11.10.3 Sage Customer Relationship Management (CRM) System Introduction
11.10.4 Sage Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.10.5 Sage Recent Development
11.11 Infusionsoft
11.11.1 Infusionsoft Company Detail
11.11.2 Infusionsoft Business Overview
11.11.3 Infusionsoft Customer Relationship Management (CRM) System Introduction
11.11.4 Infusionsoft Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.11.5 Infusionsoft Recent Development
11.12 Pipedrive
11.12.1 Pipedrive Company Detail
11.12.2 Pipedrive Business Overview
11.12.3 Pipedrive Customer Relationship Management (CRM) System Introduction
11.12.4 Pipedrive Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.12.5 Pipedrive Recent Development
11.13 Apptivo
11.13.1 Apptivo Company Detail
11.13.2 Apptivo Business Overview
11.13.3 Apptivo Customer Relationship Management (CRM) System Introduction
11.13.4 Apptivo Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.13.5 Apptivo Recent Development
11.14 Salesboom
11.14.1 Salesboom Company Detail
11.14.2 Salesboom Business Overview
11.14.3 Salesboom Customer Relationship Management (CRM) System Introduction
11.14.4 Salesboom Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.14.5 Salesboom Recent Development
11.15 Base
11.15.1 Base Company Detail
11.15.2 Base Business Overview
11.15.3 Base Customer Relationship Management (CRM) System Introduction
11.15.4 Base Revenue in Customer Relationship Management (CRM) System Business (2019-2024)
11.15.5 Base Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
Why ‘The Market Reports’
In Business:
Pre Sales Support:
Post Sales Support:
Turn Around Time:
Clients Served:
Clients Assisted:
Client Types:
Payment:
- Accept global payments [Credit Card / PayPal / Wire Transfer]
- Accept local payments in South Korea, Germany, China and India [Can pay in local currency]
Latest IT & Electronics Market Reports
Payments Accepted From
Connect with us at
Complete Secure Website
