The Market Reports
Call: +1-631-407-1315 / +91-750-729-1479
Email: sales@themarketreports.com
Global Customer Relationship Management System Services Market Research Report 2024
Synopsis
All Salesforce products run in the cloud, so there are no expensive setup costs, no maintenance, and employees can work on smartphones, tablets, laptops, and any other internet-connected device.Salesforce services help businesses interact with customers in a new way to build more meaningful and lasting customer relationships, better understand customer needs, identify and capture new business opportunities, help customers solve problems faster, and be truly customer-centric.Manage all interactions with customers and potential customers to help the business grow and succeed.
The global Customer Relationship Management System Services market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management System Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management System Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management System Services in BFSI is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management System Services include Tata Group, Fujitsu, PricewaterhouseCoopers, Simplus, Accenture, IBM Corporation, Deloitte, Capgemini and DXC Technology Company, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management System Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management System Services.
Report Scope
The Customer Relationship Management System Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management System Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management System Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Tata Group
Fujitsu
PricewaterhouseCoopers
Simplus
Accenture
IBM Corporation
Deloitte
Capgemini
DXC Technology Company
NTT DATA Corporation
Wipro
Cognizant
Infosys
HCL Technologies
Persistent Systems
Tech Mahindra
Slalom
Virtusa
Segment by Type
Sales Cloud
Service Cloud
Marketing Cloud
App Cloud
Commerce Cloud
Segment by Application
BFSI
Manufacturing
Media & Communication
Retail
Public Sector
Healthcare & Life Sciences
High Tech
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management System Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
All Salesforce products run in the cloud, so there are no expensive setup costs, no maintenance, and employees can work on smartphones, tablets, laptops, and any other internet-connected device.Salesforce services help businesses interact with customers in a new way to build more meaningful and lasting customer relationships, better understand customer needs, identify and capture new business opportunities, help customers solve problems faster, and be truly customer-centric.Manage all interactions with customers and potential customers to help the business grow and succeed.
The global Customer Relationship Management System Services market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Customer Relationship Management System Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Customer Relationship Management System Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Customer Relationship Management System Services in BFSI is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Customer Relationship Management System Services include Tata Group, Fujitsu, PricewaterhouseCoopers, Simplus, Accenture, IBM Corporation, Deloitte, Capgemini and DXC Technology Company, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management System Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management System Services.
Report Scope
The Customer Relationship Management System Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Relationship Management System Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management System Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Tata Group
Fujitsu
PricewaterhouseCoopers
Simplus
Accenture
IBM Corporation
Deloitte
Capgemini
DXC Technology Company
NTT DATA Corporation
Wipro
Cognizant
Infosys
HCL Technologies
Persistent Systems
Tech Mahindra
Slalom
Virtusa
Segment by Type
Sales Cloud
Service Cloud
Marketing Cloud
App Cloud
Commerce Cloud
Segment by Application
BFSI
Manufacturing
Media & Communication
Retail
Public Sector
Healthcare & Life Sciences
High Tech
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management System Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management System Services Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Sales Cloud
1.2.3 Service Cloud
1.2.4 Marketing Cloud
1.2.5 App Cloud
1.2.6 Commerce Cloud
1.3 Market by Application
1.3.1 Global Customer Relationship Management System Services Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 BFSI
1.3.3 Manufacturing
1.3.4 Media & Communication
1.3.5 Retail
1.3.6 Public Sector
1.3.7 Healthcare & Life Sciences
1.3.8 High Tech
1.3.9 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Relationship Management System Services Market Perspective (2019-2030)
2.2 Customer Relationship Management System Services Growth Trends by Region
2.2.1 Global Customer Relationship Management System Services Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Relationship Management System Services Historic Market Size by Region (2019-2024)
2.2.3 Customer Relationship Management System Services Forecasted Market Size by Region (2025-2030)
2.3 Customer Relationship Management System Services Market Dynamics
2.3.1 Customer Relationship Management System Services Industry Trends
2.3.2 Customer Relationship Management System Services Market Drivers
2.3.3 Customer Relationship Management System Services Market Challenges
2.3.4 Customer Relationship Management System Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management System Services Players by Revenue
3.1.1 Global Top Customer Relationship Management System Services Players by Revenue (2019-2024)
3.1.2 Global Customer Relationship Management System Services Revenue Market Share by Players (2019-2024)
3.2 Global Customer Relationship Management System Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management System Services Revenue
3.4 Global Customer Relationship Management System Services Market Concentration Ratio
3.4.1 Global Customer Relationship Management System Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management System Services Revenue in 2023
3.5 Customer Relationship Management System Services Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management System Services Product Solution and Service
3.7 Date of Enter into Customer Relationship Management System Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Relationship Management System Services Breakdown Data by Type
4.1 Global Customer Relationship Management System Services Historic Market Size by Type (2019-2024)
4.2 Global Customer Relationship Management System Services Forecasted Market Size by Type (2025-2030)
5 Customer Relationship Management System Services Breakdown Data by Application
5.1 Global Customer Relationship Management System Services Historic Market Size by Application (2019-2024)
5.2 Global Customer Relationship Management System Services Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Relationship Management System Services Market Size (2019-2030)
6.2 North America Customer Relationship Management System Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Relationship Management System Services Market Size by Country (2019-2024)
6.4 North America Customer Relationship Management System Services Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Relationship Management System Services Market Size (2019-2030)
7.2 Europe Customer Relationship Management System Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Relationship Management System Services Market Size by Country (2019-2024)
7.4 Europe Customer Relationship Management System Services Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management System Services Market Size (2019-2030)
8.2 Asia-Pacific Customer Relationship Management System Services Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Relationship Management System Services Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Relationship Management System Services Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Relationship Management System Services Market Size (2019-2030)
9.2 Latin America Customer Relationship Management System Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Relationship Management System Services Market Size by Country (2019-2024)
9.4 Latin America Customer Relationship Management System Services Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management System Services Market Size (2019-2030)
10.2 Middle East & Africa Customer Relationship Management System Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Relationship Management System Services Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Relationship Management System Services Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Tata Group
11.1.1 Tata Group Company Detail
11.1.2 Tata Group Business Overview
11.1.3 Tata Group Customer Relationship Management System Services Introduction
11.1.4 Tata Group Revenue in Customer Relationship Management System Services Business (2019-2024)
11.1.5 Tata Group Recent Development
11.2 Fujitsu
11.2.1 Fujitsu Company Detail
11.2.2 Fujitsu Business Overview
11.2.3 Fujitsu Customer Relationship Management System Services Introduction
11.2.4 Fujitsu Revenue in Customer Relationship Management System Services Business (2019-2024)
11.2.5 Fujitsu Recent Development
11.3 PricewaterhouseCoopers
11.3.1 PricewaterhouseCoopers Company Detail
11.3.2 PricewaterhouseCoopers Business Overview
11.3.3 PricewaterhouseCoopers Customer Relationship Management System Services Introduction
11.3.4 PricewaterhouseCoopers Revenue in Customer Relationship Management System Services Business (2019-2024)
11.3.5 PricewaterhouseCoopers Recent Development
11.4 Simplus
11.4.1 Simplus Company Detail
11.4.2 Simplus Business Overview
11.4.3 Simplus Customer Relationship Management System Services Introduction
11.4.4 Simplus Revenue in Customer Relationship Management System Services Business (2019-2024)
11.4.5 Simplus Recent Development
11.5 Accenture
11.5.1 Accenture Company Detail
11.5.2 Accenture Business Overview
11.5.3 Accenture Customer Relationship Management System Services Introduction
11.5.4 Accenture Revenue in Customer Relationship Management System Services Business (2019-2024)
11.5.5 Accenture Recent Development
11.6 IBM Corporation
11.6.1 IBM Corporation Company Detail
11.6.2 IBM Corporation Business Overview
11.6.3 IBM Corporation Customer Relationship Management System Services Introduction
11.6.4 IBM Corporation Revenue in Customer Relationship Management System Services Business (2019-2024)
11.6.5 IBM Corporation Recent Development
11.7 Deloitte
11.7.1 Deloitte Company Detail
11.7.2 Deloitte Business Overview
11.7.3 Deloitte Customer Relationship Management System Services Introduction
11.7.4 Deloitte Revenue in Customer Relationship Management System Services Business (2019-2024)
11.7.5 Deloitte Recent Development
11.8 Capgemini
11.8.1 Capgemini Company Detail
11.8.2 Capgemini Business Overview
11.8.3 Capgemini Customer Relationship Management System Services Introduction
11.8.4 Capgemini Revenue in Customer Relationship Management System Services Business (2019-2024)
11.8.5 Capgemini Recent Development
11.9 DXC Technology Company
11.9.1 DXC Technology Company Company Detail
11.9.2 DXC Technology Company Business Overview
11.9.3 DXC Technology Company Customer Relationship Management System Services Introduction
11.9.4 DXC Technology Company Revenue in Customer Relationship Management System Services Business (2019-2024)
11.9.5 DXC Technology Company Recent Development
11.10 NTT DATA Corporation
11.10.1 NTT DATA Corporation Company Detail
11.10.2 NTT DATA Corporation Business Overview
11.10.3 NTT DATA Corporation Customer Relationship Management System Services Introduction
11.10.4 NTT DATA Corporation Revenue in Customer Relationship Management System Services Business (2019-2024)
11.10.5 NTT DATA Corporation Recent Development
11.11 Wipro
11.11.1 Wipro Company Detail
11.11.2 Wipro Business Overview
11.11.3 Wipro Customer Relationship Management System Services Introduction
11.11.4 Wipro Revenue in Customer Relationship Management System Services Business (2019-2024)
11.11.5 Wipro Recent Development
11.12 Cognizant
11.12.1 Cognizant Company Detail
11.12.2 Cognizant Business Overview
11.12.3 Cognizant Customer Relationship Management System Services Introduction
11.12.4 Cognizant Revenue in Customer Relationship Management System Services Business (2019-2024)
11.12.5 Cognizant Recent Development
11.13 Infosys
11.13.1 Infosys Company Detail
11.13.2 Infosys Business Overview
11.13.3 Infosys Customer Relationship Management System Services Introduction
11.13.4 Infosys Revenue in Customer Relationship Management System Services Business (2019-2024)
11.13.5 Infosys Recent Development
11.14 HCL Technologies
11.14.1 HCL Technologies Company Detail
11.14.2 HCL Technologies Business Overview
11.14.3 HCL Technologies Customer Relationship Management System Services Introduction
11.14.4 HCL Technologies Revenue in Customer Relationship Management System Services Business (2019-2024)
11.14.5 HCL Technologies Recent Development
11.15 Persistent Systems
11.15.1 Persistent Systems Company Detail
11.15.2 Persistent Systems Business Overview
11.15.3 Persistent Systems Customer Relationship Management System Services Introduction
11.15.4 Persistent Systems Revenue in Customer Relationship Management System Services Business (2019-2024)
11.15.5 Persistent Systems Recent Development
11.16 Tech Mahindra
11.16.1 Tech Mahindra Company Detail
11.16.2 Tech Mahindra Business Overview
11.16.3 Tech Mahindra Customer Relationship Management System Services Introduction
11.16.4 Tech Mahindra Revenue in Customer Relationship Management System Services Business (2019-2024)
11.16.5 Tech Mahindra Recent Development
11.17 Slalom
11.17.1 Slalom Company Detail
11.17.2 Slalom Business Overview
11.17.3 Slalom Customer Relationship Management System Services Introduction
11.17.4 Slalom Revenue in Customer Relationship Management System Services Business (2019-2024)
11.17.5 Slalom Recent Development
11.18 Virtusa
11.18.1 Virtusa Company Detail
11.18.2 Virtusa Business Overview
11.18.3 Virtusa Customer Relationship Management System Services Introduction
11.18.4 Virtusa Revenue in Customer Relationship Management System Services Business (2019-2024)
11.18.5 Virtusa Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
Why ‘The Market Reports’
In Business:
Pre Sales Support:
Post Sales Support:
Turn Around Time:
Clients Served:
Clients Assisted:
Client Types:
Payment:
- Accept global payments [Credit Card / PayPal / Wire Transfer]
- Accept local payments in South Korea, Germany, China and India [Can pay in local currency]
Latest IT & Electronics Market Reports
Payments Accepted From
Connect with us at
Complete Secure Website
