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Global Customer Review Management Software Market Research Report 2024
Synopsis
Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.
The global Customer Review Management Software market was valued at US$ 273.1 million in 2023 and is anticipated to reach US$ 807.2 million by 2030, witnessing a CAGR of 16.0% during the forecast period 2024-2030.
Global top five manufacturers of Customer Review Management Software occupied for a share about 40 percent, key players are Thryv, Sprinklr, Podium, Trustpilot and Yotpo, etc. United States is the largest market of Customer Review Management Software, has a share over 60%, followed by Europe and Asia-Pacific.
This report aims to provide a comprehensive presentation of the global market for Customer Review Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Review Management Software.
Report Scope
The Customer Review Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Review Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Review Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Thryv
Sprinklr
Podium
Trustpilot
Weave
Birdeye
Yotpo
SpotOn
SOCi
Vendasta
Kenect
Chatmeter
PinMeTo
ReviewTrackers
BrightLocal
Broadly
AiTrillion
Merchant Centric
NiceJob
Gominga
Opinew
Grade.us
Segment by Type
Cloud Based
On-primeses
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Review Management Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.
The global Customer Review Management Software market was valued at US$ 273.1 million in 2023 and is anticipated to reach US$ 807.2 million by 2030, witnessing a CAGR of 16.0% during the forecast period 2024-2030.
Global top five manufacturers of Customer Review Management Software occupied for a share about 40 percent, key players are Thryv, Sprinklr, Podium, Trustpilot and Yotpo, etc. United States is the largest market of Customer Review Management Software, has a share over 60%, followed by Europe and Asia-Pacific.
This report aims to provide a comprehensive presentation of the global market for Customer Review Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Review Management Software.
Report Scope
The Customer Review Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Review Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Review Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Thryv
Sprinklr
Podium
Trustpilot
Weave
Birdeye
Yotpo
SpotOn
SOCi
Vendasta
Kenect
Chatmeter
PinMeTo
ReviewTrackers
BrightLocal
Broadly
AiTrillion
Merchant Centric
NiceJob
Gominga
Opinew
Grade.us
Segment by Type
Cloud Based
On-primeses
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Review Management Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Review Management Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 On-primeses
1.3 Market by Application
1.3.1 Global Customer Review Management Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Review Management Software Market Perspective (2019-2030)
2.2 Customer Review Management Software Growth Trends by Region
2.2.1 Global Customer Review Management Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Review Management Software Historic Market Size by Region (2019-2024)
2.2.3 Customer Review Management Software Forecasted Market Size by Region (2025-2030)
2.3 Customer Review Management Software Market Dynamics
2.3.1 Customer Review Management Software Industry Trends
2.3.2 Customer Review Management Software Market Drivers
2.3.3 Customer Review Management Software Market Challenges
2.3.4 Customer Review Management Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Review Management Software Players by Revenue
3.1.1 Global Top Customer Review Management Software Players by Revenue (2019-2024)
3.1.2 Global Customer Review Management Software Revenue Market Share by Players (2019-2024)
3.2 Global Customer Review Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Review Management Software Revenue
3.4 Global Customer Review Management Software Market Concentration Ratio
3.4.1 Global Customer Review Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Review Management Software Revenue in 2023
3.5 Customer Review Management Software Key Players Head office and Area Served
3.6 Key Players Customer Review Management Software Product Solution and Service
3.7 Date of Enter into Customer Review Management Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Review Management Software Breakdown Data by Type
4.1 Global Customer Review Management Software Historic Market Size by Type (2019-2024)
4.2 Global Customer Review Management Software Forecasted Market Size by Type (2025-2030)
5 Customer Review Management Software Breakdown Data by Application
5.1 Global Customer Review Management Software Historic Market Size by Application (2019-2024)
5.2 Global Customer Review Management Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Review Management Software Market Size (2019-2030)
6.2 North America Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Customer Review Management Software Market Size by Country (2019-2024)
6.4 North America Customer Review Management Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Review Management Software Market Size (2019-2030)
7.2 Europe Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Customer Review Management Software Market Size by Country (2019-2024)
7.4 Europe Customer Review Management Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Review Management Software Market Size (2019-2030)
8.2 Asia-Pacific Customer Review Management Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Customer Review Management Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Customer Review Management Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Review Management Software Market Size (2019-2030)
9.2 Latin America Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Customer Review Management Software Market Size by Country (2019-2024)
9.4 Latin America Customer Review Management Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Review Management Software Market Size (2019-2030)
10.2 Middle East & Africa Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Customer Review Management Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Customer Review Management Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Thryv
11.1.1 Thryv Company Detail
11.1.2 Thryv Business Overview
11.1.3 Thryv Customer Review Management Software Introduction
11.1.4 Thryv Revenue in Customer Review Management Software Business (2019-2024)
11.1.5 Thryv Recent Development
11.2 Sprinklr
11.2.1 Sprinklr Company Detail
11.2.2 Sprinklr Business Overview
11.2.3 Sprinklr Customer Review Management Software Introduction
11.2.4 Sprinklr Revenue in Customer Review Management Software Business (2019-2024)
11.2.5 Sprinklr Recent Development
11.3 Podium
11.3.1 Podium Company Detail
11.3.2 Podium Business Overview
11.3.3 Podium Customer Review Management Software Introduction
11.3.4 Podium Revenue in Customer Review Management Software Business (2019-2024)
11.3.5 Podium Recent Development
11.4 Trustpilot
11.4.1 Trustpilot Company Detail
11.4.2 Trustpilot Business Overview
11.4.3 Trustpilot Customer Review Management Software Introduction
11.4.4 Trustpilot Revenue in Customer Review Management Software Business (2019-2024)
11.4.5 Trustpilot Recent Development
11.5 Weave
11.5.1 Weave Company Detail
11.5.2 Weave Business Overview
11.5.3 Weave Customer Review Management Software Introduction
11.5.4 Weave Revenue in Customer Review Management Software Business (2019-2024)
11.5.5 Weave Recent Development
11.6 Birdeye
11.6.1 Birdeye Company Detail
11.6.2 Birdeye Business Overview
11.6.3 Birdeye Customer Review Management Software Introduction
11.6.4 Birdeye Revenue in Customer Review Management Software Business (2019-2024)
11.6.5 Birdeye Recent Development
11.7 Yotpo
11.7.1 Yotpo Company Detail
11.7.2 Yotpo Business Overview
11.7.3 Yotpo Customer Review Management Software Introduction
11.7.4 Yotpo Revenue in Customer Review Management Software Business (2019-2024)
11.7.5 Yotpo Recent Development
11.8 SpotOn
11.8.1 SpotOn Company Detail
11.8.2 SpotOn Business Overview
11.8.3 SpotOn Customer Review Management Software Introduction
11.8.4 SpotOn Revenue in Customer Review Management Software Business (2019-2024)
11.8.5 SpotOn Recent Development
11.9 SOCi
11.9.1 SOCi Company Detail
11.9.2 SOCi Business Overview
11.9.3 SOCi Customer Review Management Software Introduction
11.9.4 SOCi Revenue in Customer Review Management Software Business (2019-2024)
11.9.5 SOCi Recent Development
11.10 Vendasta
11.10.1 Vendasta Company Detail
11.10.2 Vendasta Business Overview
11.10.3 Vendasta Customer Review Management Software Introduction
11.10.4 Vendasta Revenue in Customer Review Management Software Business (2019-2024)
11.10.5 Vendasta Recent Development
11.11 Kenect
11.11.1 Kenect Company Detail
11.11.2 Kenect Business Overview
11.11.3 Kenect Customer Review Management Software Introduction
11.11.4 Kenect Revenue in Customer Review Management Software Business (2019-2024)
11.11.5 Kenect Recent Development
11.12 Chatmeter
11.12.1 Chatmeter Company Detail
11.12.2 Chatmeter Business Overview
11.12.3 Chatmeter Customer Review Management Software Introduction
11.12.4 Chatmeter Revenue in Customer Review Management Software Business (2019-2024)
11.12.5 Chatmeter Recent Development
11.13 PinMeTo
11.13.1 PinMeTo Company Detail
11.13.2 PinMeTo Business Overview
11.13.3 PinMeTo Customer Review Management Software Introduction
11.13.4 PinMeTo Revenue in Customer Review Management Software Business (2019-2024)
11.13.5 PinMeTo Recent Development
11.14 ReviewTrackers
11.14.1 ReviewTrackers Company Detail
11.14.2 ReviewTrackers Business Overview
11.14.3 ReviewTrackers Customer Review Management Software Introduction
11.14.4 ReviewTrackers Revenue in Customer Review Management Software Business (2019-2024)
11.14.5 ReviewTrackers Recent Development
11.15 BrightLocal
11.15.1 BrightLocal Company Detail
11.15.2 BrightLocal Business Overview
11.15.3 BrightLocal Customer Review Management Software Introduction
11.15.4 BrightLocal Revenue in Customer Review Management Software Business (2019-2024)
11.15.5 BrightLocal Recent Development
11.16 Broadly
11.16.1 Broadly Company Detail
11.16.2 Broadly Business Overview
11.16.3 Broadly Customer Review Management Software Introduction
11.16.4 Broadly Revenue in Customer Review Management Software Business (2019-2024)
11.16.5 Broadly Recent Development
11.17 AiTrillion
11.17.1 AiTrillion Company Detail
11.17.2 AiTrillion Business Overview
11.17.3 AiTrillion Customer Review Management Software Introduction
11.17.4 AiTrillion Revenue in Customer Review Management Software Business (2019-2024)
11.17.5 AiTrillion Recent Development
11.18 Merchant Centric
11.18.1 Merchant Centric Company Detail
11.18.2 Merchant Centric Business Overview
11.18.3 Merchant Centric Customer Review Management Software Introduction
11.18.4 Merchant Centric Revenue in Customer Review Management Software Business (2019-2024)
11.18.5 Merchant Centric Recent Development
11.19 NiceJob
11.19.1 NiceJob Company Detail
11.19.2 NiceJob Business Overview
11.19.3 NiceJob Customer Review Management Software Introduction
11.19.4 NiceJob Revenue in Customer Review Management Software Business (2019-2024)
11.19.5 NiceJob Recent Development
11.20 Gominga
11.20.1 Gominga Company Detail
11.20.2 Gominga Business Overview
11.20.3 Gominga Customer Review Management Software Introduction
11.20.4 Gominga Revenue in Customer Review Management Software Business (2019-2024)
11.20.5 Gominga Recent Development
11.21 Opinew
11.21.1 Opinew Company Detail
11.21.2 Opinew Business Overview
11.21.3 Opinew Customer Review Management Software Introduction
11.21.4 Opinew Revenue in Customer Review Management Software Business (2019-2024)
11.21.5 Opinew Recent Development
11.22 Grade.us
11.22.1 Grade.us Company Detail
11.22.2 Grade.us Business Overview
11.22.3 Grade.us Customer Review Management Software Introduction
11.22.4 Grade.us Revenue in Customer Review Management Software Business (2019-2024)
11.22.5 Grade.us Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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