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Global Field Service Management (FSM) Market Research Report 2024
Synopsis
Field service management software enables companies to be more flexible and nimble in providing service to customers. They can communicate in real time with customers, provide on-site information about products and repair issues, and offer more timely service. Companies can also improve operational efficiencies by optimizing worker order routing and technician scheduling, and by providing more timely resolution of issues. Field service management tools can also aid in promoting better customer experience.
The global Field Service Management (FSM) market was valued at US$ 2326.3 million in 2023 and is anticipated to reach US$ 4332.8 million by 2030, witnessing a CAGR of 9.2% during the forecast period 2024-2030.
North American market for Field Service Management (FSM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Field Service Management (FSM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Field Service Management (FSM) in Energy & Utilities is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Field Service Management (FSM) include Accruent, Acumatica, Astea, Clicksoftware, Comarch, Connect My World, Coresystems, Fieldaware and Geoconcept, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Field Service Management (FSM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Management (FSM).
Report Scope
The Field Service Management (FSM) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Field Service Management (FSM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Field Service Management (FSM) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Accruent
Acumatica
Astea
Clicksoftware
Comarch
Connect My World
Coresystems
Fieldaware
Geoconcept
IBM
IFs
Infor
Jobber
KickserV
Microsoft
Oracle
Overit
Praxedo
Salesforce
SAp
Segment by Type
On-premises Field Service Management
Cloud Field Service Management
Segment by Application
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Construction & Real Estate
Transportation & Logistics
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Field Service Management (FSM) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Field service management software enables companies to be more flexible and nimble in providing service to customers. They can communicate in real time with customers, provide on-site information about products and repair issues, and offer more timely service. Companies can also improve operational efficiencies by optimizing worker order routing and technician scheduling, and by providing more timely resolution of issues. Field service management tools can also aid in promoting better customer experience.
The global Field Service Management (FSM) market was valued at US$ 2326.3 million in 2023 and is anticipated to reach US$ 4332.8 million by 2030, witnessing a CAGR of 9.2% during the forecast period 2024-2030.
North American market for Field Service Management (FSM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Field Service Management (FSM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Field Service Management (FSM) in Energy & Utilities is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Field Service Management (FSM) include Accruent, Acumatica, Astea, Clicksoftware, Comarch, Connect My World, Coresystems, Fieldaware and Geoconcept, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Field Service Management (FSM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Management (FSM).
Report Scope
The Field Service Management (FSM) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Field Service Management (FSM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Field Service Management (FSM) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Accruent
Acumatica
Astea
Clicksoftware
Comarch
Connect My World
Coresystems
Fieldaware
Geoconcept
IBM
IFs
Infor
Jobber
KickserV
Microsoft
Oracle
Overit
Praxedo
Salesforce
SAp
Segment by Type
On-premises Field Service Management
Cloud Field Service Management
Segment by Application
Energy & Utilities
Telecom
Manufacturing
Healthcare
BFSI
Construction & Real Estate
Transportation & Logistics
Others
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Field Service Management (FSM) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Field Service Management (FSM) Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 On-premises Field Service Management
1.2.3 Cloud Field Service Management
1.3 Market by Application
1.3.1 Global Field Service Management (FSM) Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Energy & Utilities
1.3.3 Telecom
1.3.4 Manufacturing
1.3.5 Healthcare
1.3.6 BFSI
1.3.7 Construction & Real Estate
1.3.8 Transportation & Logistics
1.3.9 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Field Service Management (FSM) Market Perspective (2019-2030)
2.2 Field Service Management (FSM) Growth Trends by Region
2.2.1 Global Field Service Management (FSM) Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Field Service Management (FSM) Historic Market Size by Region (2019-2024)
2.2.3 Field Service Management (FSM) Forecasted Market Size by Region (2025-2030)
2.3 Field Service Management (FSM) Market Dynamics
2.3.1 Field Service Management (FSM) Industry Trends
2.3.2 Field Service Management (FSM) Market Drivers
2.3.3 Field Service Management (FSM) Market Challenges
2.3.4 Field Service Management (FSM) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Field Service Management (FSM) Players by Revenue
3.1.1 Global Top Field Service Management (FSM) Players by Revenue (2019-2024)
3.1.2 Global Field Service Management (FSM) Revenue Market Share by Players (2019-2024)
3.2 Global Field Service Management (FSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Field Service Management (FSM) Revenue
3.4 Global Field Service Management (FSM) Market Concentration Ratio
3.4.1 Global Field Service Management (FSM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Field Service Management (FSM) Revenue in 2023
3.5 Field Service Management (FSM) Key Players Head office and Area Served
3.6 Key Players Field Service Management (FSM) Product Solution and Service
3.7 Date of Enter into Field Service Management (FSM) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Field Service Management (FSM) Breakdown Data by Type
4.1 Global Field Service Management (FSM) Historic Market Size by Type (2019-2024)
4.2 Global Field Service Management (FSM) Forecasted Market Size by Type (2025-2030)
5 Field Service Management (FSM) Breakdown Data by Application
5.1 Global Field Service Management (FSM) Historic Market Size by Application (2019-2024)
5.2 Global Field Service Management (FSM) Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Field Service Management (FSM) Market Size (2019-2030)
6.2 North America Field Service Management (FSM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Field Service Management (FSM) Market Size by Country (2019-2024)
6.4 North America Field Service Management (FSM) Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Field Service Management (FSM) Market Size (2019-2030)
7.2 Europe Field Service Management (FSM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Field Service Management (FSM) Market Size by Country (2019-2024)
7.4 Europe Field Service Management (FSM) Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Field Service Management (FSM) Market Size (2019-2030)
8.2 Asia-Pacific Field Service Management (FSM) Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Field Service Management (FSM) Market Size by Region (2019-2024)
8.4 Asia-Pacific Field Service Management (FSM) Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Field Service Management (FSM) Market Size (2019-2030)
9.2 Latin America Field Service Management (FSM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Field Service Management (FSM) Market Size by Country (2019-2024)
9.4 Latin America Field Service Management (FSM) Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Field Service Management (FSM) Market Size (2019-2030)
10.2 Middle East & Africa Field Service Management (FSM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Field Service Management (FSM) Market Size by Country (2019-2024)
10.4 Middle East & Africa Field Service Management (FSM) Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Accruent
11.1.1 Accruent Company Detail
11.1.2 Accruent Business Overview
11.1.3 Accruent Field Service Management (FSM) Introduction
11.1.4 Accruent Revenue in Field Service Management (FSM) Business (2019-2024)
11.1.5 Accruent Recent Development
11.2 Acumatica
11.2.1 Acumatica Company Detail
11.2.2 Acumatica Business Overview
11.2.3 Acumatica Field Service Management (FSM) Introduction
11.2.4 Acumatica Revenue in Field Service Management (FSM) Business (2019-2024)
11.2.5 Acumatica Recent Development
11.3 Astea
11.3.1 Astea Company Detail
11.3.2 Astea Business Overview
11.3.3 Astea Field Service Management (FSM) Introduction
11.3.4 Astea Revenue in Field Service Management (FSM) Business (2019-2024)
11.3.5 Astea Recent Development
11.4 Clicksoftware
11.4.1 Clicksoftware Company Detail
11.4.2 Clicksoftware Business Overview
11.4.3 Clicksoftware Field Service Management (FSM) Introduction
11.4.4 Clicksoftware Revenue in Field Service Management (FSM) Business (2019-2024)
11.4.5 Clicksoftware Recent Development
11.5 Comarch
11.5.1 Comarch Company Detail
11.5.2 Comarch Business Overview
11.5.3 Comarch Field Service Management (FSM) Introduction
11.5.4 Comarch Revenue in Field Service Management (FSM) Business (2019-2024)
11.5.5 Comarch Recent Development
11.6 Connect My World
11.6.1 Connect My World Company Detail
11.6.2 Connect My World Business Overview
11.6.3 Connect My World Field Service Management (FSM) Introduction
11.6.4 Connect My World Revenue in Field Service Management (FSM) Business (2019-2024)
11.6.5 Connect My World Recent Development
11.7 Coresystems
11.7.1 Coresystems Company Detail
11.7.2 Coresystems Business Overview
11.7.3 Coresystems Field Service Management (FSM) Introduction
11.7.4 Coresystems Revenue in Field Service Management (FSM) Business (2019-2024)
11.7.5 Coresystems Recent Development
11.8 Fieldaware
11.8.1 Fieldaware Company Detail
11.8.2 Fieldaware Business Overview
11.8.3 Fieldaware Field Service Management (FSM) Introduction
11.8.4 Fieldaware Revenue in Field Service Management (FSM) Business (2019-2024)
11.8.5 Fieldaware Recent Development
11.9 Geoconcept
11.9.1 Geoconcept Company Detail
11.9.2 Geoconcept Business Overview
11.9.3 Geoconcept Field Service Management (FSM) Introduction
11.9.4 Geoconcept Revenue in Field Service Management (FSM) Business (2019-2024)
11.9.5 Geoconcept Recent Development
11.10 IBM
11.10.1 IBM Company Detail
11.10.2 IBM Business Overview
11.10.3 IBM Field Service Management (FSM) Introduction
11.10.4 IBM Revenue in Field Service Management (FSM) Business (2019-2024)
11.10.5 IBM Recent Development
11.11 IFs
11.11.1 IFs Company Detail
11.11.2 IFs Business Overview
11.11.3 IFs Field Service Management (FSM) Introduction
11.11.4 IFs Revenue in Field Service Management (FSM) Business (2019-2024)
11.11.5 IFs Recent Development
11.12 Infor
11.12.1 Infor Company Detail
11.12.2 Infor Business Overview
11.12.3 Infor Field Service Management (FSM) Introduction
11.12.4 Infor Revenue in Field Service Management (FSM) Business (2019-2024)
11.12.5 Infor Recent Development
11.13 Jobber
11.13.1 Jobber Company Detail
11.13.2 Jobber Business Overview
11.13.3 Jobber Field Service Management (FSM) Introduction
11.13.4 Jobber Revenue in Field Service Management (FSM) Business (2019-2024)
11.13.5 Jobber Recent Development
11.14 KickserV
11.14.1 KickserV Company Detail
11.14.2 KickserV Business Overview
11.14.3 KickserV Field Service Management (FSM) Introduction
11.14.4 KickserV Revenue in Field Service Management (FSM) Business (2019-2024)
11.14.5 KickserV Recent Development
11.15 Microsoft
11.15.1 Microsoft Company Detail
11.15.2 Microsoft Business Overview
11.15.3 Microsoft Field Service Management (FSM) Introduction
11.15.4 Microsoft Revenue in Field Service Management (FSM) Business (2019-2024)
11.15.5 Microsoft Recent Development
11.16 Oracle
11.16.1 Oracle Company Detail
11.16.2 Oracle Business Overview
11.16.3 Oracle Field Service Management (FSM) Introduction
11.16.4 Oracle Revenue in Field Service Management (FSM) Business (2019-2024)
11.16.5 Oracle Recent Development
11.17 Overit
11.17.1 Overit Company Detail
11.17.2 Overit Business Overview
11.17.3 Overit Field Service Management (FSM) Introduction
11.17.4 Overit Revenue in Field Service Management (FSM) Business (2019-2024)
11.17.5 Overit Recent Development
11.18 Praxedo
11.18.1 Praxedo Company Detail
11.18.2 Praxedo Business Overview
11.18.3 Praxedo Field Service Management (FSM) Introduction
11.18.4 Praxedo Revenue in Field Service Management (FSM) Business (2019-2024)
11.18.5 Praxedo Recent Development
11.19 Salesforce
11.19.1 Salesforce Company Detail
11.19.2 Salesforce Business Overview
11.19.3 Salesforce Field Service Management (FSM) Introduction
11.19.4 Salesforce Revenue in Field Service Management (FSM) Business (2019-2024)
11.19.5 Salesforce Recent Development
11.20 SAp
11.20.1 SAp Company Detail
11.20.2 SAp Business Overview
11.20.3 SAp Field Service Management (FSM) Introduction
11.20.4 SAp Revenue in Field Service Management (FSM) Business (2019-2024)
11.20.5 SAp Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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