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Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.
The global Healthcare BPO market was valued at US$ 193190 million in 2023 and is anticipated to reach US$ 346500 million by 2030, witnessing a CAGR of 8.6% during the forecast period 2024-2030.
Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.
United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent.
In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.
This report aims to provide a comprehensive presentation of the global market for Healthcare BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Healthcare BPO.
Report Scope
The Healthcare BPO market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Healthcare BPO market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Healthcare BPO companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
By Company
By Type
By Application
Consumption by Region
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Healthcare BPO companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Healthcare BPO Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Healthcare Payer BPO
1.2.3 Healthcare Provider BPO
1.2.4 Healthcare Pharmaceutical BPO
1.3 Market by Application
1.3.1 Global Healthcare BPO Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Research and Development
1.3.3 Manufacturing
1.3.4 Non-Clinical Services
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Healthcare BPO Market Perspective (2019-2030)
2.2 Healthcare BPO Growth Trends by Region
2.2.1 Global Healthcare BPO Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Healthcare BPO Historic Market Size by Region (2019-2024)
2.2.3 Healthcare BPO Forecasted Market Size by Region (2025-2030)
2.3 Healthcare BPO Market Dynamics
2.3.1 Healthcare BPO Industry Trends
2.3.2 Healthcare BPO Market Drivers
2.3.3 Healthcare BPO Market Challenges
2.3.4 Healthcare BPO Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Healthcare BPO Players by Revenue
3.1.1 Global Top Healthcare BPO Players by Revenue (2019-2024)
3.1.2 Global Healthcare BPO Revenue Market Share by Players (2019-2024)
3.2 Global Healthcare BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Healthcare BPO Revenue
3.4 Global Healthcare BPO Market Concentration Ratio
3.4.1 Global Healthcare BPO Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Healthcare BPO Revenue in 2023
3.5 Healthcare BPO Key Players Head office and Area Served
3.6 Key Players Healthcare BPO Product Solution and Service
3.7 Date of Enter into Healthcare BPO Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare BPO Breakdown Data by Type
4.1 Global Healthcare BPO Historic Market Size by Type (2019-2024)
4.2 Global Healthcare BPO Forecasted Market Size by Type (2025-2030)
5 Healthcare BPO Breakdown Data by Application
5.1 Global Healthcare BPO Historic Market Size by Application (2019-2024)
5.2 Global Healthcare BPO Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Healthcare BPO Market Size (2019-2030)
6.2 North America Healthcare BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Healthcare BPO Market Size by Country (2019-2024)
6.4 North America Healthcare BPO Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Healthcare BPO Market Size (2019-2030)
7.2 Europe Healthcare BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Healthcare BPO Market Size by Country (2019-2024)
7.4 Europe Healthcare BPO Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Healthcare BPO Market Size (2019-2030)
8.2 Asia-Pacific Healthcare BPO Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Healthcare BPO Market Size by Region (2019-2024)
8.4 Asia-Pacific Healthcare BPO Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Healthcare BPO Market Size (2019-2030)
9.2 Latin America Healthcare BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Healthcare BPO Market Size by Country (2019-2024)
9.4 Latin America Healthcare BPO Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Healthcare BPO Market Size (2019-2030)
10.2 Middle East & Africa Healthcare BPO Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Healthcare BPO Market Size by Country (2019-2024)
10.4 Middle East & Africa Healthcare BPO Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Quintiles
11.1.1 Quintiles Company Detail
11.1.2 Quintiles Business Overview
11.1.3 Quintiles Healthcare BPO Introduction
11.1.4 Quintiles Revenue in Healthcare BPO Business (2019-2024)
11.1.5 Quintiles Recent Development
11.2 HCL
11.2.1 HCL Company Detail
11.2.2 HCL Business Overview
11.2.3 HCL Healthcare BPO Introduction
11.2.4 HCL Revenue in Healthcare BPO Business (2019-2024)
11.2.5 HCL Recent Development
11.3 Cognizant
11.3.1 Cognizant Company Detail
11.3.2 Cognizant Business Overview
11.3.3 Cognizant Healthcare BPO Introduction
11.3.4 Cognizant Revenue in Healthcare BPO Business (2019-2024)
11.3.5 Cognizant Recent Development
11.4 Covance
11.4.1 Covance Company Detail
11.4.2 Covance Business Overview
11.4.3 Covance Healthcare BPO Introduction
11.4.4 Covance Revenue in Healthcare BPO Business (2019-2024)
11.4.5 Covance Recent Development
11.5 Accenture
11.5.1 Accenture Company Detail
11.5.2 Accenture Business Overview
11.5.3 Accenture Healthcare BPO Introduction
11.5.4 Accenture Revenue in Healthcare BPO Business (2019-2024)
11.5.5 Accenture Recent Development
11.6 Inventiv
11.6.1 Inventiv Company Detail
11.6.2 Inventiv Business Overview
11.6.3 Inventiv Healthcare BPO Introduction
11.6.4 Inventiv Revenue in Healthcare BPO Business (2019-2024)
11.6.5 Inventiv Recent Development
11.7 Catalent
11.7.1 Catalent Company Detail
11.7.2 Catalent Business Overview
11.7.3 Catalent Healthcare BPO Introduction
11.7.4 Catalent Revenue in Healthcare BPO Business (2019-2024)
11.7.5 Catalent Recent Development
11.8 Parexel
11.8.1 Parexel Company Detail
11.8.2 Parexel Business Overview
11.8.3 Parexel Healthcare BPO Introduction
11.8.4 Parexel Revenue in Healthcare BPO Business (2019-2024)
11.8.5 Parexel Recent Development
11.9 Lonza
11.9.1 Lonza Company Detail
11.9.2 Lonza Business Overview
11.9.3 Lonza Healthcare BPO Introduction
11.9.4 Lonza Revenue in Healthcare BPO Business (2019-2024)
11.9.5 Lonza Recent Development
11.10 Boehringer Ingelheim
11.10.1 Boehringer Ingelheim Company Detail
11.10.2 Boehringer Ingelheim Business Overview
11.10.3 Boehringer Ingelheim Healthcare BPO Introduction
11.10.4 Boehringer Ingelheim Revenue in Healthcare BPO Business (2019-2024)
11.10.5 Boehringer Ingelheim Recent Development
11.11 Charles Rivers
11.11.1 Charles Rivers Company Detail
11.11.2 Charles Rivers Business Overview
11.11.3 Charles Rivers Healthcare BPO Introduction
11.11.4 Charles Rivers Revenue in Healthcare BPO Business (2019-2024)
11.11.5 Charles Rivers Recent Development
11.12 Genpact
11.12.1 Genpact Company Detail
11.12.2 Genpact Business Overview
11.12.3 Genpact Healthcare BPO Introduction
11.12.4 Genpact Revenue in Healthcare BPO Business (2019-2024)
11.12.5 Genpact Recent Development
11.13 Sutherland
11.13.1 Sutherland Company Detail
11.13.2 Sutherland Business Overview
11.13.3 Sutherland Healthcare BPO Introduction
11.13.4 Sutherland Revenue in Healthcare BPO Business (2019-2024)
11.13.5 Sutherland Recent Development
11.14 PremierBPO
11.14.1 PremierBPO Company Detail
11.14.2 PremierBPO Business Overview
11.14.3 PremierBPO Healthcare BPO Introduction
11.14.4 PremierBPO Revenue in Healthcare BPO Business (2019-2024)
11.14.5 PremierBPO Recent Development
11.15 Firstsource
11.15.1 Firstsource Company Detail
11.15.2 Firstsource Business Overview
11.15.3 Firstsource Healthcare BPO Introduction
11.15.4 Firstsource Revenue in Healthcare BPO Business (2019-2024)
11.15.5 Firstsource Recent Development
11.16 PPD
11.16.1 PPD Company Detail
11.16.2 PPD Business Overview
11.16.3 PPD Healthcare BPO Introduction
11.16.4 PPD Revenue in Healthcare BPO Business (2019-2024)
11.16.5 PPD Recent Development
11.17 GeBBS Healthcare
11.17.1 GeBBS Healthcare Company Detail
11.17.2 GeBBS Healthcare Business Overview
11.17.3 GeBBS Healthcare Healthcare BPO Introduction
11.17.4 GeBBS Healthcare Revenue in Healthcare BPO Business (2019-2024)
11.17.5 GeBBS Healthcare Recent Development
11.18 Indian Healthcare BPO
11.18.1 Indian Healthcare BPO Company Detail
11.18.2 Indian Healthcare BPO Business Overview
11.18.3 Indian Healthcare BPO Healthcare BPO Introduction
11.18.4 Indian Healthcare BPO Revenue in Healthcare BPO Business (2019-2024)
11.18.5 Indian Healthcare BPO Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research