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Synopsis
Healthcare CRM, also known as Healthcare Relationship Management, is a broadly used term for a Customer relationship management system
The global Healthcare CRM market was valued at US$ 12990 million in 2023 and is anticipated to reach US$ 28610 million by 2030, witnessing a CAGR of 11.7% during the forecast period 2024-2030.
According to our research, the global market for medical devices is estimated at US$ 603 billion in the year 2023, and will be growing at a CAGR of 5% during next six years. The global healthcare spending contributes to occupy 10% of the global GDP and is continuously rising in recent years due to the increasing health needs of the aging population, the growing prevalence of chronic and infectious diseases and the expansion of emerging markets. The medical devices market plays a significant role in the healthcare industry. The market is driven by several factors, including the increasing demand for advanced healthcare services globally, advancements in medical technology, growing geriatric population, rising healthcare expenditure, and increasing awareness about early disease diagnosis and treatment.
This report aims to provide a comprehensive presentation of the global market for Healthcare CRM, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Healthcare CRM.
Report Scope
The Healthcare CRM market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Healthcare CRM market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Healthcare CRM companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Segment by Type
Segment by Application
By Region
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Healthcare CRM companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Healthcare CRM Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Stand-alone Systems
1.2.3 Integrated Systems
1.3 Market by Application
1.3.1 Global Healthcare CRM Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Hospitals
1.3.3 Clinic
1.3.4 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Healthcare CRM Market Perspective (2019-2030)
2.2 Healthcare CRM Growth Trends by Region
2.2.1 Global Healthcare CRM Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Healthcare CRM Historic Market Size by Region (2019-2024)
2.2.3 Healthcare CRM Forecasted Market Size by Region (2025-2030)
2.3 Healthcare CRM Market Dynamics
2.3.1 Healthcare CRM Industry Trends
2.3.2 Healthcare CRM Market Drivers
2.3.3 Healthcare CRM Market Challenges
2.3.4 Healthcare CRM Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Healthcare CRM Players by Revenue
3.1.1 Global Top Healthcare CRM Players by Revenue (2019-2024)
3.1.2 Global Healthcare CRM Revenue Market Share by Players (2019-2024)
3.2 Global Healthcare CRM Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Healthcare CRM Revenue
3.4 Global Healthcare CRM Market Concentration Ratio
3.4.1 Global Healthcare CRM Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Healthcare CRM Revenue in 2023
3.5 Healthcare CRM Key Players Head office and Area Served
3.6 Key Players Healthcare CRM Product Solution and Service
3.7 Date of Enter into Healthcare CRM Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Healthcare CRM Breakdown Data by Type
4.1 Global Healthcare CRM Historic Market Size by Type (2019-2024)
4.2 Global Healthcare CRM Forecasted Market Size by Type (2025-2030)
5 Healthcare CRM Breakdown Data by Application
5.1 Global Healthcare CRM Historic Market Size by Application (2019-2024)
5.2 Global Healthcare CRM Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Healthcare CRM Market Size (2019-2030)
6.2 North America Healthcare CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Healthcare CRM Market Size by Country (2019-2024)
6.4 North America Healthcare CRM Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Healthcare CRM Market Size (2019-2030)
7.2 Europe Healthcare CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Healthcare CRM Market Size by Country (2019-2024)
7.4 Europe Healthcare CRM Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Healthcare CRM Market Size (2019-2030)
8.2 Asia-Pacific Healthcare CRM Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Healthcare CRM Market Size by Region (2019-2024)
8.4 Asia-Pacific Healthcare CRM Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Healthcare CRM Market Size (2019-2030)
9.2 Latin America Healthcare CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Healthcare CRM Market Size by Country (2019-2024)
9.4 Latin America Healthcare CRM Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Healthcare CRM Market Size (2019-2030)
10.2 Middle East & Africa Healthcare CRM Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Healthcare CRM Market Size by Country (2019-2024)
10.4 Middle East & Africa Healthcare CRM Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Epic Systems Corporation
11.1.1 Epic Systems Corporation Company Detail
11.1.2 Epic Systems Corporation Business Overview
11.1.3 Epic Systems Corporation Healthcare CRM Introduction
11.1.4 Epic Systems Corporation Revenue in Healthcare CRM Business (2019-2024)
11.1.5 Epic Systems Corporation Recent Development
11.2 eClinicalWorks
11.2.1 eClinicalWorks Company Detail
11.2.2 eClinicalWorks Business Overview
11.2.3 eClinicalWorks Healthcare CRM Introduction
11.2.4 eClinicalWorks Revenue in Healthcare CRM Business (2019-2024)
11.2.5 eClinicalWorks Recent Development
11.3 Practice Fusion
11.3.1 Practice Fusion Company Detail
11.3.2 Practice Fusion Business Overview
11.3.3 Practice Fusion Healthcare CRM Introduction
11.3.4 Practice Fusion Revenue in Healthcare CRM Business (2019-2024)
11.3.5 Practice Fusion Recent Development
11.4 NextGen Healthcare
11.4.1 NextGen Healthcare Company Detail
11.4.2 NextGen Healthcare Business Overview
11.4.3 NextGen Healthcare Healthcare CRM Introduction
11.4.4 NextGen Healthcare Revenue in Healthcare CRM Business (2019-2024)
11.4.5 NextGen Healthcare Recent Development
11.5 Allscripts
11.5.1 Allscripts Company Detail
11.5.2 Allscripts Business Overview
11.5.3 Allscripts Healthcare CRM Introduction
11.5.4 Allscripts Revenue in Healthcare CRM Business (2019-2024)
11.5.5 Allscripts Recent Development
11.6 Cerner
11.6.1 Cerner Company Detail
11.6.2 Cerner Business Overview
11.6.3 Cerner Healthcare CRM Introduction
11.6.4 Cerner Revenue in Healthcare CRM Business (2019-2024)
11.6.5 Cerner Recent Development
11.7 MEDITECH
11.7.1 MEDITECH Company Detail
11.7.2 MEDITECH Business Overview
11.7.3 MEDITECH Healthcare CRM Introduction
11.7.4 MEDITECH Revenue in Healthcare CRM Business (2019-2024)
11.7.5 MEDITECH Recent Development
11.8 General Electric Healthcare IT
11.8.1 General Electric Healthcare IT Company Detail
11.8.2 General Electric Healthcare IT Business Overview
11.8.3 General Electric Healthcare IT Healthcare CRM Introduction
11.8.4 General Electric Healthcare IT Revenue in Healthcare CRM Business (2019-2024)
11.8.5 General Electric Healthcare IT Recent Development
11.9 Athenahealth
11.9.1 Athenahealth Company Detail
11.9.2 Athenahealth Business Overview
11.9.3 Athenahealth Healthcare CRM Introduction
11.9.4 Athenahealth Revenue in Healthcare CRM Business (2019-2024)
11.9.5 Athenahealth Recent Development
11.10 McKesson
11.10.1 McKesson Company Detail
11.10.2 McKesson Business Overview
11.10.3 McKesson Healthcare CRM Introduction
11.10.4 McKesson Revenue in Healthcare CRM Business (2019-2024)
11.10.5 McKesson Recent Development
11.11 AmazingCharts
11.11.1 AmazingCharts Company Detail
11.11.2 AmazingCharts Business Overview
11.11.3 AmazingCharts Healthcare CRM Introduction
11.11.4 AmazingCharts Revenue in Healthcare CRM Business (2019-2024)
11.11.5 AmazingCharts Recent Development
11.12 e-MDs
11.12.1 e-MDs Company Detail
11.12.2 e-MDs Business Overview
11.12.3 e-MDs Healthcare CRM Introduction
11.12.4 e-MDs Revenue in Healthcare CRM Business (2019-2024)
11.12.5 e-MDs Recent Development
11.13 Care360
11.13.1 Care360 Company Detail
11.13.2 Care360 Business Overview
11.13.3 Care360 Healthcare CRM Introduction
11.13.4 Care360 Revenue in Healthcare CRM Business (2019-2024)
11.13.5 Care360 Recent Development
11.14 Vitera
11.14.1 Vitera Company Detail
11.14.2 Vitera Business Overview
11.14.3 Vitera Healthcare CRM Introduction
11.14.4 Vitera Revenue in Healthcare CRM Business (2019-2024)
11.14.5 Vitera Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research