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Global Hosted IP Telephony and UCaaS Market Research Report 2024
Synopsis
Unified communications as a service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions: Enterprise telephony. Meetings (audio/video/web conferencing) Unified messaging. Instant messaging and presence (personal and team)
The global Hosted IP Telephony and UCaaS market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Hosted IP Telephony and UCaaS, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Hosted IP Telephony and UCaaS.
Report Scope
The Hosted IP Telephony and UCaaS market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Hosted IP Telephony and UCaaS market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Hosted IP Telephony and UCaaS companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
8x8, Inc.
Alestra
AT&T
BT
C&W Business
C3Ntro Telecom
Centurylink
China Telecom
Cisco Systems
Digicel
Embratel
KPN
KT
Microsoft
Vodafone
Segment by Type
Hosted IP Telephon
Unified Communications-as-a-service (UCaaS)
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hosted IP Telephony and UCaaS companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Unified communications as a service (UCaaS) is a cloud-delivered unified communications model that supports six communications functions: Enterprise telephony. Meetings (audio/video/web conferencing) Unified messaging. Instant messaging and presence (personal and team)
The global Hosted IP Telephony and UCaaS market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Hosted IP Telephony and UCaaS, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Hosted IP Telephony and UCaaS.
Report Scope
The Hosted IP Telephony and UCaaS market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Hosted IP Telephony and UCaaS market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Hosted IP Telephony and UCaaS companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
8x8, Inc.
Alestra
AT&T
BT
C&W Business
C3Ntro Telecom
Centurylink
China Telecom
Cisco Systems
Digicel
Embratel
KPN
KT
Microsoft
Vodafone
Segment by Type
Hosted IP Telephon
Unified Communications-as-a-service (UCaaS)
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hosted IP Telephony and UCaaS companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Hosted IP Telephony and UCaaS Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Hosted IP Telephon
1.2.3 Unified Communications-as-a-service (UCaaS)
1.3 Market by Application
1.3.1 Global Hosted IP Telephony and UCaaS Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Hosted IP Telephony and UCaaS Market Perspective (2019-2030)
2.2 Hosted IP Telephony and UCaaS Growth Trends by Region
2.2.1 Global Hosted IP Telephony and UCaaS Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Hosted IP Telephony and UCaaS Historic Market Size by Region (2019-2024)
2.2.3 Hosted IP Telephony and UCaaS Forecasted Market Size by Region (2025-2030)
2.3 Hosted IP Telephony and UCaaS Market Dynamics
2.3.1 Hosted IP Telephony and UCaaS Industry Trends
2.3.2 Hosted IP Telephony and UCaaS Market Drivers
2.3.3 Hosted IP Telephony and UCaaS Market Challenges
2.3.4 Hosted IP Telephony and UCaaS Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Hosted IP Telephony and UCaaS Players by Revenue
3.1.1 Global Top Hosted IP Telephony and UCaaS Players by Revenue (2019-2024)
3.1.2 Global Hosted IP Telephony and UCaaS Revenue Market Share by Players (2019-2024)
3.2 Global Hosted IP Telephony and UCaaS Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Hosted IP Telephony and UCaaS Revenue
3.4 Global Hosted IP Telephony and UCaaS Market Concentration Ratio
3.4.1 Global Hosted IP Telephony and UCaaS Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Hosted IP Telephony and UCaaS Revenue in 2023
3.5 Hosted IP Telephony and UCaaS Key Players Head office and Area Served
3.6 Key Players Hosted IP Telephony and UCaaS Product Solution and Service
3.7 Date of Enter into Hosted IP Telephony and UCaaS Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Hosted IP Telephony and UCaaS Breakdown Data by Type
4.1 Global Hosted IP Telephony and UCaaS Historic Market Size by Type (2019-2024)
4.2 Global Hosted IP Telephony and UCaaS Forecasted Market Size by Type (2025-2030)
5 Hosted IP Telephony and UCaaS Breakdown Data by Application
5.1 Global Hosted IP Telephony and UCaaS Historic Market Size by Application (2019-2024)
5.2 Global Hosted IP Telephony and UCaaS Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Hosted IP Telephony and UCaaS Market Size (2019-2030)
6.2 North America Hosted IP Telephony and UCaaS Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Hosted IP Telephony and UCaaS Market Size by Country (2019-2024)
6.4 North America Hosted IP Telephony and UCaaS Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Hosted IP Telephony and UCaaS Market Size (2019-2030)
7.2 Europe Hosted IP Telephony and UCaaS Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Hosted IP Telephony and UCaaS Market Size by Country (2019-2024)
7.4 Europe Hosted IP Telephony and UCaaS Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Hosted IP Telephony and UCaaS Market Size (2019-2030)
8.2 Asia-Pacific Hosted IP Telephony and UCaaS Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Hosted IP Telephony and UCaaS Market Size by Region (2019-2024)
8.4 Asia-Pacific Hosted IP Telephony and UCaaS Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Hosted IP Telephony and UCaaS Market Size (2019-2030)
9.2 Latin America Hosted IP Telephony and UCaaS Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Hosted IP Telephony and UCaaS Market Size by Country (2019-2024)
9.4 Latin America Hosted IP Telephony and UCaaS Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Hosted IP Telephony and UCaaS Market Size (2019-2030)
10.2 Middle East & Africa Hosted IP Telephony and UCaaS Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Hosted IP Telephony and UCaaS Market Size by Country (2019-2024)
10.4 Middle East & Africa Hosted IP Telephony and UCaaS Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 8x8, Inc.
11.1.1 8x8, Inc. Company Detail
11.1.2 8x8, Inc. Business Overview
11.1.3 8x8, Inc. Hosted IP Telephony and UCaaS Introduction
11.1.4 8x8, Inc. Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.1.5 8x8, Inc. Recent Development
11.2 Alestra
11.2.1 Alestra Company Detail
11.2.2 Alestra Business Overview
11.2.3 Alestra Hosted IP Telephony and UCaaS Introduction
11.2.4 Alestra Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.2.5 Alestra Recent Development
11.3 AT&T
11.3.1 AT&T Company Detail
11.3.2 AT&T Business Overview
11.3.3 AT&T Hosted IP Telephony and UCaaS Introduction
11.3.4 AT&T Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.3.5 AT&T Recent Development
11.4 BT
11.4.1 BT Company Detail
11.4.2 BT Business Overview
11.4.3 BT Hosted IP Telephony and UCaaS Introduction
11.4.4 BT Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.4.5 BT Recent Development
11.5 C&W Business
11.5.1 C&W Business Company Detail
11.5.2 C&W Business Business Overview
11.5.3 C&W Business Hosted IP Telephony and UCaaS Introduction
11.5.4 C&W Business Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.5.5 C&W Business Recent Development
11.6 C3Ntro Telecom
11.6.1 C3Ntro Telecom Company Detail
11.6.2 C3Ntro Telecom Business Overview
11.6.3 C3Ntro Telecom Hosted IP Telephony and UCaaS Introduction
11.6.4 C3Ntro Telecom Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.6.5 C3Ntro Telecom Recent Development
11.7 Centurylink
11.7.1 Centurylink Company Detail
11.7.2 Centurylink Business Overview
11.7.3 Centurylink Hosted IP Telephony and UCaaS Introduction
11.7.4 Centurylink Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.7.5 Centurylink Recent Development
11.8 China Telecom
11.8.1 China Telecom Company Detail
11.8.2 China Telecom Business Overview
11.8.3 China Telecom Hosted IP Telephony and UCaaS Introduction
11.8.4 China Telecom Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.8.5 China Telecom Recent Development
11.9 Cisco Systems
11.9.1 Cisco Systems Company Detail
11.9.2 Cisco Systems Business Overview
11.9.3 Cisco Systems Hosted IP Telephony and UCaaS Introduction
11.9.4 Cisco Systems Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.9.5 Cisco Systems Recent Development
11.10 Digicel
11.10.1 Digicel Company Detail
11.10.2 Digicel Business Overview
11.10.3 Digicel Hosted IP Telephony and UCaaS Introduction
11.10.4 Digicel Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.10.5 Digicel Recent Development
11.11 Embratel
11.11.1 Embratel Company Detail
11.11.2 Embratel Business Overview
11.11.3 Embratel Hosted IP Telephony and UCaaS Introduction
11.11.4 Embratel Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.11.5 Embratel Recent Development
11.12 KPN
11.12.1 KPN Company Detail
11.12.2 KPN Business Overview
11.12.3 KPN Hosted IP Telephony and UCaaS Introduction
11.12.4 KPN Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.12.5 KPN Recent Development
11.13 KT
11.13.1 KT Company Detail
11.13.2 KT Business Overview
11.13.3 KT Hosted IP Telephony and UCaaS Introduction
11.13.4 KT Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.13.5 KT Recent Development
11.14 Microsoft
11.14.1 Microsoft Company Detail
11.14.2 Microsoft Business Overview
11.14.3 Microsoft Hosted IP Telephony and UCaaS Introduction
11.14.4 Microsoft Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.14.5 Microsoft Recent Development
11.15 Vodafone
11.15.1 Vodafone Company Detail
11.15.2 Vodafone Business Overview
11.15.3 Vodafone Hosted IP Telephony and UCaaS Introduction
11.15.4 Vodafone Revenue in Hosted IP Telephony and UCaaS Business (2019-2024)
11.15.5 Vodafone Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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