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Global Hotel Customer Relationship Management (CRM) Software Market Research Report 2024
Synopsis
CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes: customer data. customer interaction. access business information. automate sales.
The global Hotel Customer Relationship Management (CRM) Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Hotel Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Hotel Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Hotel Customer Relationship Management (CRM) Software in Large Enterprise is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Hotel Customer Relationship Management (CRM) Software include Salesforce.com, HubSpot CRM, Infusionsoft, Results CRM, ProsperWorks CRM, NetSuite, Zendesk Sell, Less Annoying CRM and Claritysoft, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Hotel Customer Relationship Management (CRM) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Hotel Customer Relationship Management (CRM) Software.
Report Scope
The Hotel Customer Relationship Management (CRM) Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Hotel Customer Relationship Management (CRM) Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Hotel Customer Relationship Management (CRM) Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Salesforce.com
HubSpot CRM
Infusionsoft
Results CRM
ProsperWorks CRM
NetSuite
Zendesk Sell
Less Annoying CRM
Claritysoft
Freshdesk
Hatchbuck
KIZEN
Pipeliner CRM
Really Simple Systems
Supportbench
Segment by Type
Cloud Based
Premise Based
Segment by Application
Large Enterprise
SMB
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hotel Customer Relationship Management (CRM) Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes: customer data. customer interaction. access business information. automate sales.
The global Hotel Customer Relationship Management (CRM) Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Hotel Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Hotel Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Hotel Customer Relationship Management (CRM) Software in Large Enterprise is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Hotel Customer Relationship Management (CRM) Software include Salesforce.com, HubSpot CRM, Infusionsoft, Results CRM, ProsperWorks CRM, NetSuite, Zendesk Sell, Less Annoying CRM and Claritysoft, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Hotel Customer Relationship Management (CRM) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Hotel Customer Relationship Management (CRM) Software.
Report Scope
The Hotel Customer Relationship Management (CRM) Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Hotel Customer Relationship Management (CRM) Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Hotel Customer Relationship Management (CRM) Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Salesforce.com
HubSpot CRM
Infusionsoft
Results CRM
ProsperWorks CRM
NetSuite
Zendesk Sell
Less Annoying CRM
Claritysoft
Freshdesk
Hatchbuck
KIZEN
Pipeliner CRM
Really Simple Systems
Supportbench
Segment by Type
Cloud Based
Premise Based
Segment by Application
Large Enterprise
SMB
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Hotel Customer Relationship Management (CRM) Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Hotel Customer Relationship Management (CRM) Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 Premise Based
1.3 Market by Application
1.3.1 Global Hotel Customer Relationship Management (CRM) Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprise
1.3.3 SMB
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Hotel Customer Relationship Management (CRM) Software Market Perspective (2019-2030)
2.2 Hotel Customer Relationship Management (CRM) Software Growth Trends by Region
2.2.1 Global Hotel Customer Relationship Management (CRM) Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Hotel Customer Relationship Management (CRM) Software Historic Market Size by Region (2019-2024)
2.2.3 Hotel Customer Relationship Management (CRM) Software Forecasted Market Size by Region (2025-2030)
2.3 Hotel Customer Relationship Management (CRM) Software Market Dynamics
2.3.1 Hotel Customer Relationship Management (CRM) Software Industry Trends
2.3.2 Hotel Customer Relationship Management (CRM) Software Market Drivers
2.3.3 Hotel Customer Relationship Management (CRM) Software Market Challenges
2.3.4 Hotel Customer Relationship Management (CRM) Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Hotel Customer Relationship Management (CRM) Software Players by Revenue
3.1.1 Global Top Hotel Customer Relationship Management (CRM) Software Players by Revenue (2019-2024)
3.1.2 Global Hotel Customer Relationship Management (CRM) Software Revenue Market Share by Players (2019-2024)
3.2 Global Hotel Customer Relationship Management (CRM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Hotel Customer Relationship Management (CRM) Software Revenue
3.4 Global Hotel Customer Relationship Management (CRM) Software Market Concentration Ratio
3.4.1 Global Hotel Customer Relationship Management (CRM) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Hotel Customer Relationship Management (CRM) Software Revenue in 2023
3.5 Hotel Customer Relationship Management (CRM) Software Key Players Head office and Area Served
3.6 Key Players Hotel Customer Relationship Management (CRM) Software Product Solution and Service
3.7 Date of Enter into Hotel Customer Relationship Management (CRM) Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Hotel Customer Relationship Management (CRM) Software Breakdown Data by Type
4.1 Global Hotel Customer Relationship Management (CRM) Software Historic Market Size by Type (2019-2024)
4.2 Global Hotel Customer Relationship Management (CRM) Software Forecasted Market Size by Type (2025-2030)
5 Hotel Customer Relationship Management (CRM) Software Breakdown Data by Application
5.1 Global Hotel Customer Relationship Management (CRM) Software Historic Market Size by Application (2019-2024)
5.2 Global Hotel Customer Relationship Management (CRM) Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Hotel Customer Relationship Management (CRM) Software Market Size (2019-2030)
6.2 North America Hotel Customer Relationship Management (CRM) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Hotel Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
6.4 North America Hotel Customer Relationship Management (CRM) Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Hotel Customer Relationship Management (CRM) Software Market Size (2019-2030)
7.2 Europe Hotel Customer Relationship Management (CRM) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Hotel Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
7.4 Europe Hotel Customer Relationship Management (CRM) Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Hotel Customer Relationship Management (CRM) Software Market Size (2019-2030)
8.2 Asia-Pacific Hotel Customer Relationship Management (CRM) Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Hotel Customer Relationship Management (CRM) Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Hotel Customer Relationship Management (CRM) Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Hotel Customer Relationship Management (CRM) Software Market Size (2019-2030)
9.2 Latin America Hotel Customer Relationship Management (CRM) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Hotel Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
9.4 Latin America Hotel Customer Relationship Management (CRM) Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Hotel Customer Relationship Management (CRM) Software Market Size (2019-2030)
10.2 Middle East & Africa Hotel Customer Relationship Management (CRM) Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Hotel Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Hotel Customer Relationship Management (CRM) Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce.com
11.1.1 Salesforce.com Company Detail
11.1.2 Salesforce.com Business Overview
11.1.3 Salesforce.com Hotel Customer Relationship Management (CRM) Software Introduction
11.1.4 Salesforce.com Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.1.5 Salesforce.com Recent Development
11.2 HubSpot CRM
11.2.1 HubSpot CRM Company Detail
11.2.2 HubSpot CRM Business Overview
11.2.3 HubSpot CRM Hotel Customer Relationship Management (CRM) Software Introduction
11.2.4 HubSpot CRM Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.2.5 HubSpot CRM Recent Development
11.3 Infusionsoft
11.3.1 Infusionsoft Company Detail
11.3.2 Infusionsoft Business Overview
11.3.3 Infusionsoft Hotel Customer Relationship Management (CRM) Software Introduction
11.3.4 Infusionsoft Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.3.5 Infusionsoft Recent Development
11.4 Results CRM
11.4.1 Results CRM Company Detail
11.4.2 Results CRM Business Overview
11.4.3 Results CRM Hotel Customer Relationship Management (CRM) Software Introduction
11.4.4 Results CRM Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.4.5 Results CRM Recent Development
11.5 ProsperWorks CRM
11.5.1 ProsperWorks CRM Company Detail
11.5.2 ProsperWorks CRM Business Overview
11.5.3 ProsperWorks CRM Hotel Customer Relationship Management (CRM) Software Introduction
11.5.4 ProsperWorks CRM Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.5.5 ProsperWorks CRM Recent Development
11.6 NetSuite
11.6.1 NetSuite Company Detail
11.6.2 NetSuite Business Overview
11.6.3 NetSuite Hotel Customer Relationship Management (CRM) Software Introduction
11.6.4 NetSuite Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.6.5 NetSuite Recent Development
11.7 Zendesk Sell
11.7.1 Zendesk Sell Company Detail
11.7.2 Zendesk Sell Business Overview
11.7.3 Zendesk Sell Hotel Customer Relationship Management (CRM) Software Introduction
11.7.4 Zendesk Sell Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.7.5 Zendesk Sell Recent Development
11.8 Less Annoying CRM
11.8.1 Less Annoying CRM Company Detail
11.8.2 Less Annoying CRM Business Overview
11.8.3 Less Annoying CRM Hotel Customer Relationship Management (CRM) Software Introduction
11.8.4 Less Annoying CRM Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.8.5 Less Annoying CRM Recent Development
11.9 Claritysoft
11.9.1 Claritysoft Company Detail
11.9.2 Claritysoft Business Overview
11.9.3 Claritysoft Hotel Customer Relationship Management (CRM) Software Introduction
11.9.4 Claritysoft Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.9.5 Claritysoft Recent Development
11.10 Freshdesk
11.10.1 Freshdesk Company Detail
11.10.2 Freshdesk Business Overview
11.10.3 Freshdesk Hotel Customer Relationship Management (CRM) Software Introduction
11.10.4 Freshdesk Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.10.5 Freshdesk Recent Development
11.11 Hatchbuck
11.11.1 Hatchbuck Company Detail
11.11.2 Hatchbuck Business Overview
11.11.3 Hatchbuck Hotel Customer Relationship Management (CRM) Software Introduction
11.11.4 Hatchbuck Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.11.5 Hatchbuck Recent Development
11.12 KIZEN
11.12.1 KIZEN Company Detail
11.12.2 KIZEN Business Overview
11.12.3 KIZEN Hotel Customer Relationship Management (CRM) Software Introduction
11.12.4 KIZEN Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.12.5 KIZEN Recent Development
11.13 Pipeliner CRM
11.13.1 Pipeliner CRM Company Detail
11.13.2 Pipeliner CRM Business Overview
11.13.3 Pipeliner CRM Hotel Customer Relationship Management (CRM) Software Introduction
11.13.4 Pipeliner CRM Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.13.5 Pipeliner CRM Recent Development
11.14 Really Simple Systems
11.14.1 Really Simple Systems Company Detail
11.14.2 Really Simple Systems Business Overview
11.14.3 Really Simple Systems Hotel Customer Relationship Management (CRM) Software Introduction
11.14.4 Really Simple Systems Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.14.5 Really Simple Systems Recent Development
11.15 Supportbench
11.15.1 Supportbench Company Detail
11.15.2 Supportbench Business Overview
11.15.3 Supportbench Hotel Customer Relationship Management (CRM) Software Introduction
11.15.4 Supportbench Revenue in Hotel Customer Relationship Management (CRM) Software Business (2019-2024)
11.15.5 Supportbench Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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