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Global HR Case Management Software Market Research Report 2024
Synopsis
HR Case Management Software is a type of software that helps HR professionals to organize, manage, and resolve employee-related issues and requests. HR Case Management Software streamlines and automates the HR processes involved in handling employee cases, such as submitting, reviewing, responding, and tracking. HR Case Management Software also provides a centralized platform for HR staff and a self-service portal for employees to access and monitor the status of their cases.
The global HR Case Management Software market was valued at US$ 363 million in 2023 and is anticipated to reach US$ 674.5 million by 2030, witnessing a CAGR of 9.2% during the forecast period 2024-2030.
The industry trend of HR Case Management Software is driven by the increasing demand for efficiency, effectiveness, transparency ,and compliance in the HR service delivery. The global pandemic that emerged in 2020 and the remote work model that ensued also highlighted the need for digital transformation and automation in the HR processes. As a result ,many organizations have adopted or accelerated their adoption of cloud-based HR Case Management Software solutions that can provide more speed ,accuracy ,agility ,and security in the HR case management process .Some of the key features and capabilities that are expected to shape the future of HR Case Management Software are:
Artificial intelligence (AI) and machine learning (ML): AI and ML can enhance the automation and intelligence of HR Case Management Software by providing data extraction ,validation ,reconciliation ,classification ,anomaly detection ,risk assessment ,recommendation engine ,natural language processing (NLP) ,natural language generation (NLG) ,and predictive analytics .
Composable applications: Composable applications are modular applications that can be assembled or reassembled based on changing business needs. Composable applications can enable more flexibility and scalability for HR Case Management Software by allowing users to select and integrate the best-of-breed components or services that suit their specific requirements .
Extended planning and analysis (xP&A): xP&A is an approach that integrates financial planning and analysis (FP&A) with operational planning and analysis across various business functions and domains. xP&A can enable more alignment and collaboration between finance and other business units by providing a unified platform for data integration ,planning ,budgeting ,forecasting ,reporting ,analysis ,and decision making .
This report aims to provide a comprehensive presentation of the global market for HR Case Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding HR Case Management Software.
Report Scope
The HR Case Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global HR Case Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the HR Case Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
i-Sight
PMG Digital Business Platform
HRCasework
Neocase
Cherwell
PeopleDoc
ServiceNow
Benetech
Dovetail
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of HR Case Management Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
HR Case Management Software is a type of software that helps HR professionals to organize, manage, and resolve employee-related issues and requests. HR Case Management Software streamlines and automates the HR processes involved in handling employee cases, such as submitting, reviewing, responding, and tracking. HR Case Management Software also provides a centralized platform for HR staff and a self-service portal for employees to access and monitor the status of their cases.
The global HR Case Management Software market was valued at US$ 363 million in 2023 and is anticipated to reach US$ 674.5 million by 2030, witnessing a CAGR of 9.2% during the forecast period 2024-2030.
The industry trend of HR Case Management Software is driven by the increasing demand for efficiency, effectiveness, transparency ,and compliance in the HR service delivery. The global pandemic that emerged in 2020 and the remote work model that ensued also highlighted the need for digital transformation and automation in the HR processes. As a result ,many organizations have adopted or accelerated their adoption of cloud-based HR Case Management Software solutions that can provide more speed ,accuracy ,agility ,and security in the HR case management process .Some of the key features and capabilities that are expected to shape the future of HR Case Management Software are:
Artificial intelligence (AI) and machine learning (ML): AI and ML can enhance the automation and intelligence of HR Case Management Software by providing data extraction ,validation ,reconciliation ,classification ,anomaly detection ,risk assessment ,recommendation engine ,natural language processing (NLP) ,natural language generation (NLG) ,and predictive analytics .
Composable applications: Composable applications are modular applications that can be assembled or reassembled based on changing business needs. Composable applications can enable more flexibility and scalability for HR Case Management Software by allowing users to select and integrate the best-of-breed components or services that suit their specific requirements .
Extended planning and analysis (xP&A): xP&A is an approach that integrates financial planning and analysis (FP&A) with operational planning and analysis across various business functions and domains. xP&A can enable more alignment and collaboration between finance and other business units by providing a unified platform for data integration ,planning ,budgeting ,forecasting ,reporting ,analysis ,and decision making .
This report aims to provide a comprehensive presentation of the global market for HR Case Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding HR Case Management Software.
Report Scope
The HR Case Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global HR Case Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the HR Case Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
i-Sight
PMG Digital Business Platform
HRCasework
Neocase
Cherwell
PeopleDoc
ServiceNow
Benetech
Dovetail
Segment by Type
Cloud Based
Web Based
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of HR Case Management Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global HR Case Management Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global HR Case Management Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global HR Case Management Software Market Perspective (2019-2030)
2.2 HR Case Management Software Growth Trends by Region
2.2.1 Global HR Case Management Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 HR Case Management Software Historic Market Size by Region (2019-2024)
2.2.3 HR Case Management Software Forecasted Market Size by Region (2025-2030)
2.3 HR Case Management Software Market Dynamics
2.3.1 HR Case Management Software Industry Trends
2.3.2 HR Case Management Software Market Drivers
2.3.3 HR Case Management Software Market Challenges
2.3.4 HR Case Management Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top HR Case Management Software Players by Revenue
3.1.1 Global Top HR Case Management Software Players by Revenue (2019-2024)
3.1.2 Global HR Case Management Software Revenue Market Share by Players (2019-2024)
3.2 Global HR Case Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by HR Case Management Software Revenue
3.4 Global HR Case Management Software Market Concentration Ratio
3.4.1 Global HR Case Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by HR Case Management Software Revenue in 2023
3.5 HR Case Management Software Key Players Head office and Area Served
3.6 Key Players HR Case Management Software Product Solution and Service
3.7 Date of Enter into HR Case Management Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 HR Case Management Software Breakdown Data by Type
4.1 Global HR Case Management Software Historic Market Size by Type (2019-2024)
4.2 Global HR Case Management Software Forecasted Market Size by Type (2025-2030)
5 HR Case Management Software Breakdown Data by Application
5.1 Global HR Case Management Software Historic Market Size by Application (2019-2024)
5.2 Global HR Case Management Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America HR Case Management Software Market Size (2019-2030)
6.2 North America HR Case Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America HR Case Management Software Market Size by Country (2019-2024)
6.4 North America HR Case Management Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe HR Case Management Software Market Size (2019-2030)
7.2 Europe HR Case Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe HR Case Management Software Market Size by Country (2019-2024)
7.4 Europe HR Case Management Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific HR Case Management Software Market Size (2019-2030)
8.2 Asia-Pacific HR Case Management Software Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific HR Case Management Software Market Size by Region (2019-2024)
8.4 Asia-Pacific HR Case Management Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America HR Case Management Software Market Size (2019-2030)
9.2 Latin America HR Case Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America HR Case Management Software Market Size by Country (2019-2024)
9.4 Latin America HR Case Management Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa HR Case Management Software Market Size (2019-2030)
10.2 Middle East & Africa HR Case Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa HR Case Management Software Market Size by Country (2019-2024)
10.4 Middle East & Africa HR Case Management Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 i-Sight
11.1.1 i-Sight Company Detail
11.1.2 i-Sight Business Overview
11.1.3 i-Sight HR Case Management Software Introduction
11.1.4 i-Sight Revenue in HR Case Management Software Business (2019-2024)
11.1.5 i-Sight Recent Development
11.2 PMG Digital Business Platform
11.2.1 PMG Digital Business Platform Company Detail
11.2.2 PMG Digital Business Platform Business Overview
11.2.3 PMG Digital Business Platform HR Case Management Software Introduction
11.2.4 PMG Digital Business Platform Revenue in HR Case Management Software Business (2019-2024)
11.2.5 PMG Digital Business Platform Recent Development
11.3 HRCasework
11.3.1 HRCasework Company Detail
11.3.2 HRCasework Business Overview
11.3.3 HRCasework HR Case Management Software Introduction
11.3.4 HRCasework Revenue in HR Case Management Software Business (2019-2024)
11.3.5 HRCasework Recent Development
11.4 Neocase
11.4.1 Neocase Company Detail
11.4.2 Neocase Business Overview
11.4.3 Neocase HR Case Management Software Introduction
11.4.4 Neocase Revenue in HR Case Management Software Business (2019-2024)
11.4.5 Neocase Recent Development
11.5 Cherwell
11.5.1 Cherwell Company Detail
11.5.2 Cherwell Business Overview
11.5.3 Cherwell HR Case Management Software Introduction
11.5.4 Cherwell Revenue in HR Case Management Software Business (2019-2024)
11.5.5 Cherwell Recent Development
11.6 PeopleDoc
11.6.1 PeopleDoc Company Detail
11.6.2 PeopleDoc Business Overview
11.6.3 PeopleDoc HR Case Management Software Introduction
11.6.4 PeopleDoc Revenue in HR Case Management Software Business (2019-2024)
11.6.5 PeopleDoc Recent Development
11.7 ServiceNow
11.7.1 ServiceNow Company Detail
11.7.2 ServiceNow Business Overview
11.7.3 ServiceNow HR Case Management Software Introduction
11.7.4 ServiceNow Revenue in HR Case Management Software Business (2019-2024)
11.7.5 ServiceNow Recent Development
11.8 Benetech
11.8.1 Benetech Company Detail
11.8.2 Benetech Business Overview
11.8.3 Benetech HR Case Management Software Introduction
11.8.4 Benetech Revenue in HR Case Management Software Business (2019-2024)
11.8.5 Benetech Recent Development
11.9 Dovetail
11.9.1 Dovetail Company Detail
11.9.2 Dovetail Business Overview
11.9.3 Dovetail HR Case Management Software Introduction
11.9.4 Dovetail Revenue in HR Case Management Software Business (2019-2024)
11.9.5 Dovetail Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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