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Global Intelligent Customer Service Robot Market Research Report 2024

Global Intelligent Customer Service Robot Market Research Report 2024

Publishing Date : Oct, 2023

License Type :

Report Code : 1693160

No of Pages : 113

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Report Description
Table of Content

Synopsis
An Intelligent Customer Service Robot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.
Global Intelligent Customer Service Robot market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Intelligent Customer Service Robot market research.
Key companies engaged in the Intelligent Customer Service Robot industry include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia and Xpresso.ai, etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.
When refers to consumption region, % value of Intelligent Customer Service Robot were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Intelligent Customer Service Robot market and estimated to attract more attentions from industry insiders and investors.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Intelligent Customer Service Robot market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Watson Assistant (IBM)
MobileMonkey
Freshdesk
Oracle
Genesys
AWS
ItsAlive
Amelia
Xpresso.ai
Reply.ai
Nuance
AgentBot
Botsify
Bold 360
Acquire.io
SnapEngage
WP-Chatbot
DialogFlow
Conversable
Pandorabots
ChattyPeople
ActiveChat
Xenioo
Converse AI
Engati
Pypestream
Kayako
ZoConvert
Nanjing Yunwen Network Technology
Udesk
Segment by Type
Text Chatbot
Voice Chatbot
Segment by Application
Corporate Website
Online Store
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Intelligent Customer Service Robot report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Intelligent Customer Service Robot Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Text Chatbot
1.2.3 Voice Chatbot
1.3 Market by Application
1.3.1 Global Intelligent Customer Service Robot Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Corporate Website
1.3.3 Online Store
1.3.4 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Intelligent Customer Service Robot Market Perspective (2018-2029)
2.2 Intelligent Customer Service Robot Growth Trends by Region
2.2.1 Global Intelligent Customer Service Robot Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Intelligent Customer Service Robot Historic Market Size by Region (2018-2023)
2.2.3 Intelligent Customer Service Robot Forecasted Market Size by Region (2024-2029)
2.3 Intelligent Customer Service Robot Market Dynamics
2.3.1 Intelligent Customer Service Robot Industry Trends
2.3.2 Intelligent Customer Service Robot Market Drivers
2.3.3 Intelligent Customer Service Robot Market Challenges
2.3.4 Intelligent Customer Service Robot Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Intelligent Customer Service Robot Players by Revenue
3.1.1 Global Top Intelligent Customer Service Robot Players by Revenue (2018-2023)
3.1.2 Global Intelligent Customer Service Robot Revenue Market Share by Players (2018-2023)
3.2 Global Intelligent Customer Service Robot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Intelligent Customer Service Robot Revenue
3.4 Global Intelligent Customer Service Robot Market Concentration Ratio
3.4.1 Global Intelligent Customer Service Robot Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Intelligent Customer Service Robot Revenue in 2022
3.5 Intelligent Customer Service Robot Key Players Head office and Area Served
3.6 Key Players Intelligent Customer Service Robot Product Solution and Service
3.7 Date of Enter into Intelligent Customer Service Robot Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Intelligent Customer Service Robot Breakdown Data by Type
4.1 Global Intelligent Customer Service Robot Historic Market Size by Type (2018-2023)
4.2 Global Intelligent Customer Service Robot Forecasted Market Size by Type (2024-2029)
5 Intelligent Customer Service Robot Breakdown Data by Application
5.1 Global Intelligent Customer Service Robot Historic Market Size by Application (2018-2023)
5.2 Global Intelligent Customer Service Robot Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Intelligent Customer Service Robot Market Size (2018-2029)
6.2 North America Intelligent Customer Service Robot Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Intelligent Customer Service Robot Market Size by Country (2018-2023)
6.4 North America Intelligent Customer Service Robot Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Intelligent Customer Service Robot Market Size (2018-2029)
7.2 Europe Intelligent Customer Service Robot Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Intelligent Customer Service Robot Market Size by Country (2018-2023)
7.4 Europe Intelligent Customer Service Robot Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Intelligent Customer Service Robot Market Size (2018-2029)
8.2 Asia-Pacific Intelligent Customer Service Robot Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Intelligent Customer Service Robot Market Size by Region (2018-2023)
8.4 Asia-Pacific Intelligent Customer Service Robot Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Intelligent Customer Service Robot Market Size (2018-2029)
9.2 Latin America Intelligent Customer Service Robot Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Intelligent Customer Service Robot Market Size by Country (2018-2023)
9.4 Latin America Intelligent Customer Service Robot Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Intelligent Customer Service Robot Market Size (2018-2029)
10.2 Middle East & Africa Intelligent Customer Service Robot Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Intelligent Customer Service Robot Market Size by Country (2018-2023)
10.4 Middle East & Africa Intelligent Customer Service Robot Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Watson Assistant (IBM)
11.1.1 Watson Assistant (IBM) Company Detail
11.1.2 Watson Assistant (IBM) Business Overview
11.1.3 Watson Assistant (IBM) Intelligent Customer Service Robot Introduction
11.1.4 Watson Assistant (IBM) Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.1.5 Watson Assistant (IBM) Recent Development
11.2 MobileMonkey
11.2.1 MobileMonkey Company Detail
11.2.2 MobileMonkey Business Overview
11.2.3 MobileMonkey Intelligent Customer Service Robot Introduction
11.2.4 MobileMonkey Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.2.5 MobileMonkey Recent Development
11.3 Freshdesk
11.3.1 Freshdesk Company Detail
11.3.2 Freshdesk Business Overview
11.3.3 Freshdesk Intelligent Customer Service Robot Introduction
11.3.4 Freshdesk Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.3.5 Freshdesk Recent Development
11.4 Oracle
11.4.1 Oracle Company Detail
11.4.2 Oracle Business Overview
11.4.3 Oracle Intelligent Customer Service Robot Introduction
11.4.4 Oracle Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.4.5 Oracle Recent Development
11.5 Genesys
11.5.1 Genesys Company Detail
11.5.2 Genesys Business Overview
11.5.3 Genesys Intelligent Customer Service Robot Introduction
11.5.4 Genesys Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.5.5 Genesys Recent Development
11.6 AWS
11.6.1 AWS Company Detail
11.6.2 AWS Business Overview
11.6.3 AWS Intelligent Customer Service Robot Introduction
11.6.4 AWS Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.6.5 AWS Recent Development
11.7 ItsAlive
11.7.1 ItsAlive Company Detail
11.7.2 ItsAlive Business Overview
11.7.3 ItsAlive Intelligent Customer Service Robot Introduction
11.7.4 ItsAlive Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.7.5 ItsAlive Recent Development
11.8 Amelia
11.8.1 Amelia Company Detail
11.8.2 Amelia Business Overview
11.8.3 Amelia Intelligent Customer Service Robot Introduction
11.8.4 Amelia Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.8.5 Amelia Recent Development
11.9 Xpresso.ai
11.9.1 Xpresso.ai Company Detail
11.9.2 Xpresso.ai Business Overview
11.9.3 Xpresso.ai Intelligent Customer Service Robot Introduction
11.9.4 Xpresso.ai Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.9.5 Xpresso.ai Recent Development
11.10 Reply.ai
11.10.1 Reply.ai Company Detail
11.10.2 Reply.ai Business Overview
11.10.3 Reply.ai Intelligent Customer Service Robot Introduction
11.10.4 Reply.ai Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.10.5 Reply.ai Recent Development
11.11 Nuance
11.11.1 Nuance Company Detail
11.11.2 Nuance Business Overview
11.11.3 Nuance Intelligent Customer Service Robot Introduction
11.11.4 Nuance Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.11.5 Nuance Recent Development
11.12 AgentBot
11.12.1 AgentBot Company Detail
11.12.2 AgentBot Business Overview
11.12.3 AgentBot Intelligent Customer Service Robot Introduction
11.12.4 AgentBot Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.12.5 AgentBot Recent Development
11.13 Botsify
11.13.1 Botsify Company Detail
11.13.2 Botsify Business Overview
11.13.3 Botsify Intelligent Customer Service Robot Introduction
11.13.4 Botsify Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.13.5 Botsify Recent Development
11.14 Bold 360
11.14.1 Bold 360 Company Detail
11.14.2 Bold 360 Business Overview
11.14.3 Bold 360 Intelligent Customer Service Robot Introduction
11.14.4 Bold 360 Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.14.5 Bold 360 Recent Development
11.15 Acquire.io
11.15.1 Acquire.io Company Detail
11.15.2 Acquire.io Business Overview
11.15.3 Acquire.io Intelligent Customer Service Robot Introduction
11.15.4 Acquire.io Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.15.5 Acquire.io Recent Development
11.16 SnapEngage
11.16.1 SnapEngage Company Detail
11.16.2 SnapEngage Business Overview
11.16.3 SnapEngage Intelligent Customer Service Robot Introduction
11.16.4 SnapEngage Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.16.5 SnapEngage Recent Development
11.17 WP-Chatbot
11.17.1 WP-Chatbot Company Detail
11.17.2 WP-Chatbot Business Overview
11.17.3 WP-Chatbot Intelligent Customer Service Robot Introduction
11.17.4 WP-Chatbot Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.17.5 WP-Chatbot Recent Development
11.18 DialogFlow
11.18.1 DialogFlow Company Detail
11.18.2 DialogFlow Business Overview
11.18.3 DialogFlow Intelligent Customer Service Robot Introduction
11.18.4 DialogFlow Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.18.5 DialogFlow Recent Development
11.19 Conversable
11.19.1 Conversable Company Detail
11.19.2 Conversable Business Overview
11.19.3 Conversable Intelligent Customer Service Robot Introduction
11.19.4 Conversable Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.19.5 Conversable Recent Development
11.20 Pandorabots
11.20.1 Pandorabots Company Detail
11.20.2 Pandorabots Business Overview
11.20.3 Pandorabots Intelligent Customer Service Robot Introduction
11.20.4 Pandorabots Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.20.5 Pandorabots Recent Development
11.21 ChattyPeople
11.21.1 ChattyPeople Company Detail
11.21.2 ChattyPeople Business Overview
11.21.3 ChattyPeople Intelligent Customer Service Robot Introduction
11.21.4 ChattyPeople Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.21.5 ChattyPeople Recent Development
11.22 ActiveChat
11.22.1 ActiveChat Company Detail
11.22.2 ActiveChat Business Overview
11.22.3 ActiveChat Intelligent Customer Service Robot Introduction
11.22.4 ActiveChat Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.22.5 ActiveChat Recent Development
11.23 Xenioo
11.23.1 Xenioo Company Detail
11.23.2 Xenioo Business Overview
11.23.3 Xenioo Intelligent Customer Service Robot Introduction
11.23.4 Xenioo Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.23.5 Xenioo Recent Development
11.24 Converse AI
11.24.1 Converse AI Company Detail
11.24.2 Converse AI Business Overview
11.24.3 Converse AI Intelligent Customer Service Robot Introduction
11.24.4 Converse AI Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.24.5 Converse AI Recent Development
11.25 Engati
11.25.1 Engati Company Detail
11.25.2 Engati Business Overview
11.25.3 Engati Intelligent Customer Service Robot Introduction
11.25.4 Engati Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.25.5 Engati Recent Development
11.26 Pypestream
11.26.1 Pypestream Company Detail
11.26.2 Pypestream Business Overview
11.26.3 Pypestream Intelligent Customer Service Robot Introduction
11.26.4 Pypestream Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.26.5 Pypestream Recent Development
11.27 Kayako
11.27.1 Kayako Company Detail
11.27.2 Kayako Business Overview
11.27.3 Kayako Intelligent Customer Service Robot Introduction
11.27.4 Kayako Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.27.5 Kayako Recent Development
11.28 ZoConvert
11.28.1 ZoConvert Company Detail
11.28.2 ZoConvert Business Overview
11.28.3 ZoConvert Intelligent Customer Service Robot Introduction
11.28.4 ZoConvert Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.28.5 ZoConvert Recent Development
11.29 Nanjing Yunwen Network Technology
11.29.1 Nanjing Yunwen Network Technology Company Detail
11.29.2 Nanjing Yunwen Network Technology Business Overview
11.29.3 Nanjing Yunwen Network Technology Intelligent Customer Service Robot Introduction
11.29.4 Nanjing Yunwen Network Technology Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.29.5 Nanjing Yunwen Network Technology Recent Development
11.30 Udesk
11.30.1 Udesk Company Detail
11.30.2 Udesk Business Overview
11.30.3 Udesk Intelligent Customer Service Robot Introduction
11.30.4 Udesk Revenue in Intelligent Customer Service Robot Business (2018-2023)
11.30.5 Udesk Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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