The Market Reports
Call: +1-631-407-1315 / +91-750-729-1479
Email: sales@themarketreports.com
Global IT Service Management Market Research Report 2024
Synopsis
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
The global IT Service Management market was valued at US$ 2891.9 million in 2023 and is anticipated to reach US$ 3740.9 million by 2030, witnessing a CAGR of 3.8% during the forecast period 2024-2030.
The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.
This report aims to provide a comprehensive presentation of the global market for IT Service Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management.
Report Scope
The IT Service Management market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global IT Service Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the IT Service Management companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
Segment by Type
Configuration Management
IT Asset Management
DBMS Management
Segment by Application
IT & Telecommunication
Healthcare
Media & Entertainment
Retail
BFSI
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of IT Service Management companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
The global IT Service Management market was valued at US$ 2891.9 million in 2023 and is anticipated to reach US$ 3740.9 million by 2030, witnessing a CAGR of 3.8% during the forecast period 2024-2030.
The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.
This report aims to provide a comprehensive presentation of the global market for IT Service Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management.
Report Scope
The IT Service Management market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global IT Service Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the IT Service Management companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
IBM
Absolute Software
Microsoft
Axios Systems
Cherwell Software
Citrix Systems
Compuware
EMC
IVANTI
Service Now
BMC Software
HP
Segment by Type
Configuration Management
IT Asset Management
DBMS Management
Segment by Application
IT & Telecommunication
Healthcare
Media & Entertainment
Retail
BFSI
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of IT Service Management companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Service Management Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Configuration Management
1.2.3 IT Asset Management
1.2.4 DBMS Management
1.3 Market by Application
1.3.1 Global IT Service Management Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 IT & Telecommunication
1.3.3 Healthcare
1.3.4 Media & Entertainment
1.3.5 Retail
1.3.6 BFSI
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global IT Service Management Market Perspective (2019-2030)
2.2 IT Service Management Growth Trends by Region
2.2.1 Global IT Service Management Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 IT Service Management Historic Market Size by Region (2019-2024)
2.2.3 IT Service Management Forecasted Market Size by Region (2025-2030)
2.3 IT Service Management Market Dynamics
2.3.1 IT Service Management Industry Trends
2.3.2 IT Service Management Market Drivers
2.3.3 IT Service Management Market Challenges
2.3.4 IT Service Management Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IT Service Management Players by Revenue
3.1.1 Global Top IT Service Management Players by Revenue (2019-2024)
3.1.2 Global IT Service Management Revenue Market Share by Players (2019-2024)
3.2 Global IT Service Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by IT Service Management Revenue
3.4 Global IT Service Management Market Concentration Ratio
3.4.1 Global IT Service Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Revenue in 2023
3.5 IT Service Management Key Players Head office and Area Served
3.6 Key Players IT Service Management Product Solution and Service
3.7 Date of Enter into IT Service Management Market
3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management Breakdown Data by Type
4.1 Global IT Service Management Historic Market Size by Type (2019-2024)
4.2 Global IT Service Management Forecasted Market Size by Type (2025-2030)
5 IT Service Management Breakdown Data by Application
5.1 Global IT Service Management Historic Market Size by Application (2019-2024)
5.2 Global IT Service Management Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America IT Service Management Market Size (2019-2030)
6.2 North America IT Service Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America IT Service Management Market Size by Country (2019-2024)
6.4 North America IT Service Management Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IT Service Management Market Size (2019-2030)
7.2 Europe IT Service Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe IT Service Management Market Size by Country (2019-2024)
7.4 Europe IT Service Management Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific IT Service Management Market Size (2019-2030)
8.2 Asia-Pacific IT Service Management Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific IT Service Management Market Size by Region (2019-2024)
8.4 Asia-Pacific IT Service Management Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America IT Service Management Market Size (2019-2030)
9.2 Latin America IT Service Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America IT Service Management Market Size by Country (2019-2024)
9.4 Latin America IT Service Management Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IT Service Management Market Size (2019-2030)
10.2 Middle East & Africa IT Service Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa IT Service Management Market Size by Country (2019-2024)
10.4 Middle East & Africa IT Service Management Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM
11.1.1 IBM Company Detail
11.1.2 IBM Business Overview
11.1.3 IBM IT Service Management Introduction
11.1.4 IBM Revenue in IT Service Management Business (2019-2024)
11.1.5 IBM Recent Development
11.2 Absolute Software
11.2.1 Absolute Software Company Detail
11.2.2 Absolute Software Business Overview
11.2.3 Absolute Software IT Service Management Introduction
11.2.4 Absolute Software Revenue in IT Service Management Business (2019-2024)
11.2.5 Absolute Software Recent Development
11.3 Microsoft
11.3.1 Microsoft Company Detail
11.3.2 Microsoft Business Overview
11.3.3 Microsoft IT Service Management Introduction
11.3.4 Microsoft Revenue in IT Service Management Business (2019-2024)
11.3.5 Microsoft Recent Development
11.4 Axios Systems
11.4.1 Axios Systems Company Detail
11.4.2 Axios Systems Business Overview
11.4.3 Axios Systems IT Service Management Introduction
11.4.4 Axios Systems Revenue in IT Service Management Business (2019-2024)
11.4.5 Axios Systems Recent Development
11.5 Cherwell Software
11.5.1 Cherwell Software Company Detail
11.5.2 Cherwell Software Business Overview
11.5.3 Cherwell Software IT Service Management Introduction
11.5.4 Cherwell Software Revenue in IT Service Management Business (2019-2024)
11.5.5 Cherwell Software Recent Development
11.6 Citrix Systems
11.6.1 Citrix Systems Company Detail
11.6.2 Citrix Systems Business Overview
11.6.3 Citrix Systems IT Service Management Introduction
11.6.4 Citrix Systems Revenue in IT Service Management Business (2019-2024)
11.6.5 Citrix Systems Recent Development
11.7 Compuware
11.7.1 Compuware Company Detail
11.7.2 Compuware Business Overview
11.7.3 Compuware IT Service Management Introduction
11.7.4 Compuware Revenue in IT Service Management Business (2019-2024)
11.7.5 Compuware Recent Development
11.8 EMC
11.8.1 EMC Company Detail
11.8.2 EMC Business Overview
11.8.3 EMC IT Service Management Introduction
11.8.4 EMC Revenue in IT Service Management Business (2019-2024)
11.8.5 EMC Recent Development
11.9 IVANTI
11.9.1 IVANTI Company Detail
11.9.2 IVANTI Business Overview
11.9.3 IVANTI IT Service Management Introduction
11.9.4 IVANTI Revenue in IT Service Management Business (2019-2024)
11.9.5 IVANTI Recent Development
11.10 Service Now
11.10.1 Service Now Company Detail
11.10.2 Service Now Business Overview
11.10.3 Service Now IT Service Management Introduction
11.10.4 Service Now Revenue in IT Service Management Business (2019-2024)
11.10.5 Service Now Recent Development
11.11 BMC Software
11.11.1 BMC Software Company Detail
11.11.2 BMC Software Business Overview
11.11.3 BMC Software IT Service Management Introduction
11.11.4 BMC Software Revenue in IT Service Management Business (2019-2024)
11.11.5 BMC Software Recent Development
11.12 HP
11.12.1 HP Company Detail
11.12.2 HP Business Overview
11.12.3 HP IT Service Management Introduction
11.12.4 HP Revenue in IT Service Management Business (2019-2024)
11.12.5 HP Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
Why ‘The Market Reports’
In Business:
Pre Sales Support:
Post Sales Support:
Turn Around Time:
Clients Served:
Clients Assisted:
Client Types:
Payment:
- Accept global payments [Credit Card / PayPal / Wire Transfer]
- Accept local payments in South Korea, Germany, China and India [Can pay in local currency]
Latest IT & Electronics Market Reports
Payments Accepted From
Connect with us at
Complete Secure Website
