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Global Live Chat Software and Apps Market Research Report 2024

Global Live Chat Software and Apps Market Research Report 2024

Publishing Date : Jun, 2023

License Type :

Report Code : 1743550

No of Pages : 91

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Report Description
Table of Content

Synopsis
Global Live Chat Software and Apps market is projected to reach US$ 1363.9 million in 2029, increasing from US$ 803 million in 2022, with the CAGR of 8.5% during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Live Chat Software and Apps market research.

The global Live Chat Software and Apps industry is expanding due to the increased popularity of live chat, as a certain segment of the population prefers live chat for online shopping questions. Furthermore, the increased need to improve customer relationship management (CRM), which is critical for effective revenue generation in any enterprise, as well as the number of advantages of live chat software over traditional customer support, drive market growth.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Live Chat Software and Apps market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.

By Company

Zendesk
Ada for Chat
Certainly
Digital Genius
Ultimate.Ai
Cognigy
Zowie for Chat
Facebook Messenger
WhatsApp
LINE
Instagram Direct
Telegram
Sprout Social

Segment by Type

Segment by Application

Finance
Telecom
IT and E-commerce
Logistic
Government and Public
Other

By Region

North America (United States, Canada)
Europe (Germany, France, U.K., Italy, Russia, Nordic Countries, Rest of Europe)
Asia-Pacific (China, Japan, South Korea,Southeast Asia, India, Australia, Rest of Asia)
Latin America (Mexico, Brazil, Rest of Latin America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)

The Live Chat Software and Apps report covers below items:

Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source

Index

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Live Chat Software and Apps Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Web
1.2.3 APP
1.3 Market by Application
1.3.1 Global Live Chat Software and Apps Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Finance
1.3.3 Telecom
1.3.4 IT and E-commerce
1.3.5 Logistic
1.3.6 Government and Public
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Live Chat Software and Apps Market Perspective (2018-2029)
2.2 Live Chat Software and Apps Growth Trends by Region
2.2.1 Global Live Chat Software and Apps Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Live Chat Software and Apps Historic Market Size by Region (2018-2023)
2.2.3 Live Chat Software and Apps Forecasted Market Size by Region (2024-2029)
2.3 Live Chat Software and Apps Market Dynamics
2.3.1 Live Chat Software and Apps Industry Trends
2.3.2 Live Chat Software and Apps Market Drivers
2.3.3 Live Chat Software and Apps Market Challenges
2.3.4 Live Chat Software and Apps Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Live Chat Software and Apps Players by Revenue
3.1.1 Global Top Live Chat Software and Apps Players by Revenue (2018-2023)
3.1.2 Global Live Chat Software and Apps Revenue Market Share by Players (2018-2023)
3.2 Global Live Chat Software and Apps Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Live Chat Software and Apps Revenue
3.4 Global Live Chat Software and Apps Market Concentration Ratio
3.4.1 Global Live Chat Software and Apps Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Live Chat Software and Apps Revenue in 2022
3.5 Live Chat Software and Apps Key Players Head office and Area Served
3.6 Key Players Live Chat Software and Apps Product Solution and Service
3.7 Date of Enter into Live Chat Software and Apps Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Live Chat Software and Apps Breakdown Data by Type
4.1 Global Live Chat Software and Apps Historic Market Size by Type (2018-2023)
4.2 Global Live Chat Software and Apps Forecasted Market Size by Type (2024-2029)
5 Live Chat Software and Apps Breakdown Data by Application
5.1 Global Live Chat Software and Apps Historic Market Size by Application (2018-2023)
5.2 Global Live Chat Software and Apps Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Live Chat Software and Apps Market Size (2018-2029)
6.2 North America Live Chat Software and Apps Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Live Chat Software and Apps Market Size by Country (2018-2023)
6.4 North America Live Chat Software and Apps Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Live Chat Software and Apps Market Size (2018-2029)
7.2 Europe Live Chat Software and Apps Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Live Chat Software and Apps Market Size by Country (2018-2023)
7.4 Europe Live Chat Software and Apps Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Live Chat Software and Apps Market Size (2018-2029)
8.2 Asia-Pacific Live Chat Software and Apps Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Live Chat Software and Apps Market Size by Region (2018-2023)
8.4 Asia-Pacific Live Chat Software and Apps Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Live Chat Software and Apps Market Size (2018-2029)
9.2 Latin America Live Chat Software and Apps Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Live Chat Software and Apps Market Size by Country (2018-2023)
9.4 Latin America Live Chat Software and Apps Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Live Chat Software and Apps Market Size (2018-2029)
10.2 Middle East & Africa Live Chat Software and Apps Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Live Chat Software and Apps Market Size by Country (2018-2023)
10.4 Middle East & Africa Live Chat Software and Apps Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Zendesk
11.1.1 Zendesk Company Detail
11.1.2 Zendesk Business Overview
11.1.3 Zendesk Live Chat Software and Apps Introduction
11.1.4 Zendesk Revenue in Live Chat Software and Apps Business (2018-2023)
11.1.5 Zendesk Recent Development
11.2 Ada for Chat
11.2.1 Ada for Chat Company Detail
11.2.2 Ada for Chat Business Overview
11.2.3 Ada for Chat Live Chat Software and Apps Introduction
11.2.4 Ada for Chat Revenue in Live Chat Software and Apps Business (2018-2023)
11.2.5 Ada for Chat Recent Development
11.3 Certainly
11.3.1 Certainly Company Detail
11.3.2 Certainly Business Overview
11.3.3 Certainly Live Chat Software and Apps Introduction
11.3.4 Certainly Revenue in Live Chat Software and Apps Business (2018-2023)
11.3.5 Certainly Recent Development
11.4 Digital Genius
11.4.1 Digital Genius Company Detail
11.4.2 Digital Genius Business Overview
11.4.3 Digital Genius Live Chat Software and Apps Introduction
11.4.4 Digital Genius Revenue in Live Chat Software and Apps Business (2018-2023)
11.4.5 Digital Genius Recent Development
11.5 Ultimate.Ai
11.5.1 Ultimate.Ai Company Detail
11.5.2 Ultimate.Ai Business Overview
11.5.3 Ultimate.Ai Live Chat Software and Apps Introduction
11.5.4 Ultimate.Ai Revenue in Live Chat Software and Apps Business (2018-2023)
11.5.5 Ultimate.Ai Recent Development
11.6 Cognigy
11.6.1 Cognigy Company Detail
11.6.2 Cognigy Business Overview
11.6.3 Cognigy Live Chat Software and Apps Introduction
11.6.4 Cognigy Revenue in Live Chat Software and Apps Business (2018-2023)
11.6.5 Cognigy Recent Development
11.7 Zowie for Chat
11.7.1 Zowie for Chat Company Detail
11.7.2 Zowie for Chat Business Overview
11.7.3 Zowie for Chat Live Chat Software and Apps Introduction
11.7.4 Zowie for Chat Revenue in Live Chat Software and Apps Business (2018-2023)
11.7.5 Zowie for Chat Recent Development
11.8 Facebook Messenger
11.8.1 Facebook Messenger Company Detail
11.8.2 Facebook Messenger Business Overview
11.8.3 Facebook Messenger Live Chat Software and Apps Introduction
11.8.4 Facebook Messenger Revenue in Live Chat Software and Apps Business (2018-2023)
11.8.5 Facebook Messenger Recent Development
11.9 WhatsApp
11.9.1 WhatsApp Company Detail
11.9.2 WhatsApp Business Overview
11.9.3 WhatsApp Live Chat Software and Apps Introduction
11.9.4 WhatsApp Revenue in Live Chat Software and Apps Business (2018-2023)
11.9.5 WhatsApp Recent Development
11.10 LINE
11.10.1 LINE Company Detail
11.10.2 LINE Business Overview
11.10.3 LINE Live Chat Software and Apps Introduction
11.10.4 LINE Revenue in Live Chat Software and Apps Business (2018-2023)
11.10.5 LINE Recent Development
11.11 Instagram Direct
11.11.1 Instagram Direct Company Detail
11.11.2 Instagram Direct Business Overview
11.11.3 Instagram Direct Live Chat Software and Apps Introduction
11.11.4 Instagram Direct Revenue in Live Chat Software and Apps Business (2018-2023)
11.11.5 Instagram Direct Recent Development
11.12 Telegram
11.12.1 Telegram Company Detail
11.12.2 Telegram Business Overview
11.12.3 Telegram Live Chat Software and Apps Introduction
11.12.4 Telegram Revenue in Live Chat Software and Apps Business (2018-2023)
11.12.5 Telegram Recent Development
11.13 Sprout Social
11.13.1 Sprout Social Company Detail
11.13.2 Sprout Social Business Overview
11.13.3 Sprout Social Live Chat Software and Apps Introduction
11.13.4 Sprout Social Revenue in Live Chat Software and Apps Business (2018-2023)
11.13.5 Sprout Social Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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