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Global Phone Call Recording and Monitoring Tools Market Research Report 2024

Global Phone Call Recording and Monitoring Tools Market Research Report 2024

Publishing Date : Jul, 2023

License Type :
 

Report Code : 1747674

No of Pages : 99

Synopsis
Call recording software, as the name implies, is a telephony technology or call center solution that records telephone conversations over PSTN or VoIP in a digital audio file format. In addition to recording, call recording software ensures the safety and management of call recording data. 
Global Phone Call Recording and Monitoring Tools market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Phone Call Recording and Monitoring Tools market research.
Key companies engaged in the Phone Call Recording and Monitoring Tools industry include CallRail (USA), OrecX (USA), NICE (Israel), Zoom (USA), Dubber (Australia), Verint (USA), Xima Software (USA), CallTrackingMetrics (USA) and CallCabinet (USA), etc. Among those companies, the top 3 players guaranteed % supply worldwide in 2022.
When refers to consumption region, % value of Phone Call Recording and Monitoring Tools were sold to North America, Europe and Asia Pacific in 2022. Moreover, China, plays a key role in the whole Phone Call Recording and Monitoring Tools market and estimated to attract more attentions from industry insiders and investors.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Phone Call Recording and Monitoring Tools market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
CallRail (USA)
OrecX (USA)
NICE (Israel)
Zoom (USA)
Dubber (Australia)
Verint (USA)
Xima Software (USA)
CallTrackingMetrics (USA)
CallCabinet (USA)
Retell (UK)
Vonage (USA)
Genesys (USA)
Natterbox (UK)
Numonix (USA)
RingCentral (USA)
Segment by Type
On-premise
Cloud-based
Segment by Application
SMEs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
The Phone Call Recording and Monitoring Tools report covers below items:
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Phone Call Recording and Monitoring Tools Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 On-premise
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Phone Call Recording and Monitoring Tools Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Phone Call Recording and Monitoring Tools Market Perspective (2018-2029)
2.2 Phone Call Recording and Monitoring Tools Growth Trends by Region
2.2.1 Global Phone Call Recording and Monitoring Tools Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Phone Call Recording and Monitoring Tools Historic Market Size by Region (2018-2023)
2.2.3 Phone Call Recording and Monitoring Tools Forecasted Market Size by Region (2024-2029)
2.3 Phone Call Recording and Monitoring Tools Market Dynamics
2.3.1 Phone Call Recording and Monitoring Tools Industry Trends
2.3.2 Phone Call Recording and Monitoring Tools Market Drivers
2.3.3 Phone Call Recording and Monitoring Tools Market Challenges
2.3.4 Phone Call Recording and Monitoring Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Phone Call Recording and Monitoring Tools Players by Revenue
3.1.1 Global Top Phone Call Recording and Monitoring Tools Players by Revenue (2018-2023)
3.1.2 Global Phone Call Recording and Monitoring Tools Revenue Market Share by Players (2018-2023)
3.2 Global Phone Call Recording and Monitoring Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Phone Call Recording and Monitoring Tools Revenue
3.4 Global Phone Call Recording and Monitoring Tools Market Concentration Ratio
3.4.1 Global Phone Call Recording and Monitoring Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Phone Call Recording and Monitoring Tools Revenue in 2022
3.5 Phone Call Recording and Monitoring Tools Key Players Head office and Area Served
3.6 Key Players Phone Call Recording and Monitoring Tools Product Solution and Service
3.7 Date of Enter into Phone Call Recording and Monitoring Tools Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Phone Call Recording and Monitoring Tools Breakdown Data by Type
4.1 Global Phone Call Recording and Monitoring Tools Historic Market Size by Type (2018-2023)
4.2 Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Type (2024-2029)
5 Phone Call Recording and Monitoring Tools Breakdown Data by Application
5.1 Global Phone Call Recording and Monitoring Tools Historic Market Size by Application (2018-2023)
5.2 Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Phone Call Recording and Monitoring Tools Market Size (2018-2029)
6.2 North America Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Phone Call Recording and Monitoring Tools Market Size by Country (2018-2023)
6.4 North America Phone Call Recording and Monitoring Tools Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Phone Call Recording and Monitoring Tools Market Size (2018-2029)
7.2 Europe Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Phone Call Recording and Monitoring Tools Market Size by Country (2018-2023)
7.4 Europe Phone Call Recording and Monitoring Tools Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size (2018-2029)
8.2 Asia-Pacific Phone Call Recording and Monitoring Tools Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2018-2023)
8.4 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Phone Call Recording and Monitoring Tools Market Size (2018-2029)
9.2 Latin America Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2018-2023)
9.4 Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size (2018-2029)
10.2 Middle East & Africa Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2018-2023)
10.4 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 CallRail (USA)
11.1.1 CallRail (USA) Company Detail
11.1.2 CallRail (USA) Business Overview
11.1.3 CallRail (USA) Phone Call Recording and Monitoring Tools Introduction
11.1.4 CallRail (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.1.5 CallRail (USA) Recent Development
11.2 OrecX (USA)
11.2.1 OrecX (USA) Company Detail
11.2.2 OrecX (USA) Business Overview
11.2.3 OrecX (USA) Phone Call Recording and Monitoring Tools Introduction
11.2.4 OrecX (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.2.5 OrecX (USA) Recent Development
11.3 NICE (Israel)
11.3.1 NICE (Israel) Company Detail
11.3.2 NICE (Israel) Business Overview
11.3.3 NICE (Israel) Phone Call Recording and Monitoring Tools Introduction
11.3.4 NICE (Israel) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.3.5 NICE (Israel) Recent Development
11.4 Zoom (USA)
11.4.1 Zoom (USA) Company Detail
11.4.2 Zoom (USA) Business Overview
11.4.3 Zoom (USA) Phone Call Recording and Monitoring Tools Introduction
11.4.4 Zoom (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.4.5 Zoom (USA) Recent Development
11.5 Dubber (Australia)
11.5.1 Dubber (Australia) Company Detail
11.5.2 Dubber (Australia) Business Overview
11.5.3 Dubber (Australia) Phone Call Recording and Monitoring Tools Introduction
11.5.4 Dubber (Australia) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.5.5 Dubber (Australia) Recent Development
11.6 Verint (USA)
11.6.1 Verint (USA) Company Detail
11.6.2 Verint (USA) Business Overview
11.6.3 Verint (USA) Phone Call Recording and Monitoring Tools Introduction
11.6.4 Verint (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.6.5 Verint (USA) Recent Development
11.7 Xima Software (USA)
11.7.1 Xima Software (USA) Company Detail
11.7.2 Xima Software (USA) Business Overview
11.7.3 Xima Software (USA) Phone Call Recording and Monitoring Tools Introduction
11.7.4 Xima Software (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.7.5 Xima Software (USA) Recent Development
11.8 CallTrackingMetrics (USA)
11.8.1 CallTrackingMetrics (USA) Company Detail
11.8.2 CallTrackingMetrics (USA) Business Overview
11.8.3 CallTrackingMetrics (USA) Phone Call Recording and Monitoring Tools Introduction
11.8.4 CallTrackingMetrics (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.8.5 CallTrackingMetrics (USA) Recent Development
11.9 CallCabinet (USA)
11.9.1 CallCabinet (USA) Company Detail
11.9.2 CallCabinet (USA) Business Overview
11.9.3 CallCabinet (USA) Phone Call Recording and Monitoring Tools Introduction
11.9.4 CallCabinet (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.9.5 CallCabinet (USA) Recent Development
11.10 Retell (UK)
11.10.1 Retell (UK) Company Detail
11.10.2 Retell (UK) Business Overview
11.10.3 Retell (UK) Phone Call Recording and Monitoring Tools Introduction
11.10.4 Retell (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.10.5 Retell (UK) Recent Development
11.11 Vonage (USA)
11.11.1 Vonage (USA) Company Detail
11.11.2 Vonage (USA) Business Overview
11.11.3 Vonage (USA) Phone Call Recording and Monitoring Tools Introduction
11.11.4 Vonage (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.11.5 Vonage (USA) Recent Development
11.12 Genesys (USA)
11.12.1 Genesys (USA) Company Detail
11.12.2 Genesys (USA) Business Overview
11.12.3 Genesys (USA) Phone Call Recording and Monitoring Tools Introduction
11.12.4 Genesys (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.12.5 Genesys (USA) Recent Development
11.13 Natterbox (UK)
11.13.1 Natterbox (UK) Company Detail
11.13.2 Natterbox (UK) Business Overview
11.13.3 Natterbox (UK) Phone Call Recording and Monitoring Tools Introduction
11.13.4 Natterbox (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.13.5 Natterbox (UK) Recent Development
11.14 Numonix (USA)
11.14.1 Numonix (USA) Company Detail
11.14.2 Numonix (USA) Business Overview
11.14.3 Numonix (USA) Phone Call Recording and Monitoring Tools Introduction
11.14.4 Numonix (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.14.5 Numonix (USA) Recent Development
11.15 RingCentral (USA)
11.15.1 RingCentral (USA) Company Detail
11.15.2 RingCentral (USA) Business Overview
11.15.3 RingCentral (USA) Phone Call Recording and Monitoring Tools Introduction
11.15.4 RingCentral (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2018-2023)
11.15.5 RingCentral (USA) Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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