The Market Reports
Call: +1-631-407-1315 / +91-750-729-1479
Email: sales@themarketreports.com
Global SaaS Customer Relationship Management (CRM) Market Research Report 2024
Synopsis
The saas-based Customer Relationship Management (CRM),CRM system software is an advanced tool for the Management of Customer files, sales leads, sales activities, business reports and statistics of sales performance. It is suitable for the office and Management of the sales department of an enterprise to assist sales managers and sales personnel to quickly manage the important data of customers, sales and business.It is the concrete embodiment of customer-centered marketing, sales and service thought.
The global SaaS Customer Relationship Management (CRM) market was valued at US$ 231.8 million in 2023 and is anticipated to reach US$ 505.7 million by 2030, witnessing a CAGR of 11.3% during the forecast period 2024-2030.
North American market for SaaS Customer Relationship Management (CRM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for SaaS Customer Relationship Management (CRM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for SaaS Customer Relationship Management (CRM) in Retail is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of SaaS Customer Relationship Management (CRM) include Adobe Inc., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE and HubSpot, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for SaaS Customer Relationship Management (CRM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding SaaS Customer Relationship Management (CRM).
Report Scope
The SaaS Customer Relationship Management (CRM) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global SaaS Customer Relationship Management (CRM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the SaaS Customer Relationship Management (CRM) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Adobe Inc.
Microsoft Corp.
Oracle Corp.
Salesforce.com Inc.
SAP SE
HubSpot
Segment by Type
Operational CRM system
Analytical CRM systems
Collaborative CRM systems
Segment by Application
Retail
BFSI - Banking, financial services, and insurance
Manufacturing
Telecom and IT
Healthcare
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of SaaS Customer Relationship Management (CRM) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
The saas-based Customer Relationship Management (CRM),CRM system software is an advanced tool for the Management of Customer files, sales leads, sales activities, business reports and statistics of sales performance. It is suitable for the office and Management of the sales department of an enterprise to assist sales managers and sales personnel to quickly manage the important data of customers, sales and business.It is the concrete embodiment of customer-centered marketing, sales and service thought.
The global SaaS Customer Relationship Management (CRM) market was valued at US$ 231.8 million in 2023 and is anticipated to reach US$ 505.7 million by 2030, witnessing a CAGR of 11.3% during the forecast period 2024-2030.
North American market for SaaS Customer Relationship Management (CRM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for SaaS Customer Relationship Management (CRM) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for SaaS Customer Relationship Management (CRM) in Retail is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of SaaS Customer Relationship Management (CRM) include Adobe Inc., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE and HubSpot, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for SaaS Customer Relationship Management (CRM), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding SaaS Customer Relationship Management (CRM).
Report Scope
The SaaS Customer Relationship Management (CRM) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global SaaS Customer Relationship Management (CRM) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the SaaS Customer Relationship Management (CRM) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Adobe Inc.
Microsoft Corp.
Oracle Corp.
Salesforce.com Inc.
SAP SE
HubSpot
Segment by Type
Operational CRM system
Analytical CRM systems
Collaborative CRM systems
Segment by Application
Retail
BFSI - Banking, financial services, and insurance
Manufacturing
Telecom and IT
Healthcare
Other
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of SaaS Customer Relationship Management (CRM) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global SaaS Customer Relationship Management (CRM) Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Operational CRM system
1.2.3 Analytical CRM systems
1.2.4 Collaborative CRM systems
1.3 Market by Application
1.3.1 Global SaaS Customer Relationship Management (CRM) Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Retail
1.3.3 BFSI - Banking, financial services, and insurance
1.3.4 Manufacturing
1.3.5 Telecom and IT
1.3.6 Healthcare
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global SaaS Customer Relationship Management (CRM) Market Perspective (2019-2030)
2.2 SaaS Customer Relationship Management (CRM) Growth Trends by Region
2.2.1 Global SaaS Customer Relationship Management (CRM) Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 SaaS Customer Relationship Management (CRM) Historic Market Size by Region (2019-2024)
2.2.3 SaaS Customer Relationship Management (CRM) Forecasted Market Size by Region (2025-2030)
2.3 SaaS Customer Relationship Management (CRM) Market Dynamics
2.3.1 SaaS Customer Relationship Management (CRM) Industry Trends
2.3.2 SaaS Customer Relationship Management (CRM) Market Drivers
2.3.3 SaaS Customer Relationship Management (CRM) Market Challenges
2.3.4 SaaS Customer Relationship Management (CRM) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top SaaS Customer Relationship Management (CRM) Players by Revenue
3.1.1 Global Top SaaS Customer Relationship Management (CRM) Players by Revenue (2019-2024)
3.1.2 Global SaaS Customer Relationship Management (CRM) Revenue Market Share by Players (2019-2024)
3.2 Global SaaS Customer Relationship Management (CRM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by SaaS Customer Relationship Management (CRM) Revenue
3.4 Global SaaS Customer Relationship Management (CRM) Market Concentration Ratio
3.4.1 Global SaaS Customer Relationship Management (CRM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by SaaS Customer Relationship Management (CRM) Revenue in 2023
3.5 SaaS Customer Relationship Management (CRM) Key Players Head office and Area Served
3.6 Key Players SaaS Customer Relationship Management (CRM) Product Solution and Service
3.7 Date of Enter into SaaS Customer Relationship Management (CRM) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 SaaS Customer Relationship Management (CRM) Breakdown Data by Type
4.1 Global SaaS Customer Relationship Management (CRM) Historic Market Size by Type (2019-2024)
4.2 Global SaaS Customer Relationship Management (CRM) Forecasted Market Size by Type (2025-2030)
5 SaaS Customer Relationship Management (CRM) Breakdown Data by Application
5.1 Global SaaS Customer Relationship Management (CRM) Historic Market Size by Application (2019-2024)
5.2 Global SaaS Customer Relationship Management (CRM) Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America SaaS Customer Relationship Management (CRM) Market Size (2019-2030)
6.2 North America SaaS Customer Relationship Management (CRM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America SaaS Customer Relationship Management (CRM) Market Size by Country (2019-2024)
6.4 North America SaaS Customer Relationship Management (CRM) Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe SaaS Customer Relationship Management (CRM) Market Size (2019-2030)
7.2 Europe SaaS Customer Relationship Management (CRM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe SaaS Customer Relationship Management (CRM) Market Size by Country (2019-2024)
7.4 Europe SaaS Customer Relationship Management (CRM) Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific SaaS Customer Relationship Management (CRM) Market Size (2019-2030)
8.2 Asia-Pacific SaaS Customer Relationship Management (CRM) Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific SaaS Customer Relationship Management (CRM) Market Size by Region (2019-2024)
8.4 Asia-Pacific SaaS Customer Relationship Management (CRM) Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America SaaS Customer Relationship Management (CRM) Market Size (2019-2030)
9.2 Latin America SaaS Customer Relationship Management (CRM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America SaaS Customer Relationship Management (CRM) Market Size by Country (2019-2024)
9.4 Latin America SaaS Customer Relationship Management (CRM) Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa SaaS Customer Relationship Management (CRM) Market Size (2019-2030)
10.2 Middle East & Africa SaaS Customer Relationship Management (CRM) Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa SaaS Customer Relationship Management (CRM) Market Size by Country (2019-2024)
10.4 Middle East & Africa SaaS Customer Relationship Management (CRM) Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Adobe Inc.
11.1.1 Adobe Inc. Company Detail
11.1.2 Adobe Inc. Business Overview
11.1.3 Adobe Inc. SaaS Customer Relationship Management (CRM) Introduction
11.1.4 Adobe Inc. Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.1.5 Adobe Inc. Recent Development
11.2 Microsoft Corp.
11.2.1 Microsoft Corp. Company Detail
11.2.2 Microsoft Corp. Business Overview
11.2.3 Microsoft Corp. SaaS Customer Relationship Management (CRM) Introduction
11.2.4 Microsoft Corp. Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.2.5 Microsoft Corp. Recent Development
11.3 Oracle Corp.
11.3.1 Oracle Corp. Company Detail
11.3.2 Oracle Corp. Business Overview
11.3.3 Oracle Corp. SaaS Customer Relationship Management (CRM) Introduction
11.3.4 Oracle Corp. Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.3.5 Oracle Corp. Recent Development
11.4 Salesforce.com Inc.
11.4.1 Salesforce.com Inc. Company Detail
11.4.2 Salesforce.com Inc. Business Overview
11.4.3 Salesforce.com Inc. SaaS Customer Relationship Management (CRM) Introduction
11.4.4 Salesforce.com Inc. Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.4.5 Salesforce.com Inc. Recent Development
11.5 SAP SE
11.5.1 SAP SE Company Detail
11.5.2 SAP SE Business Overview
11.5.3 SAP SE SaaS Customer Relationship Management (CRM) Introduction
11.5.4 SAP SE Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.5.5 SAP SE Recent Development
11.6 HubSpot
11.6.1 HubSpot Company Detail
11.6.2 HubSpot Business Overview
11.6.3 HubSpot SaaS Customer Relationship Management (CRM) Introduction
11.6.4 HubSpot Revenue in SaaS Customer Relationship Management (CRM) Business (2019-2024)
11.6.5 HubSpot Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
Why ‘The Market Reports’
In Business:
Pre Sales Support:
Post Sales Support:
Turn Around Time:
Clients Served:
Clients Assisted:
Client Types:
Payment:
- Accept global payments [Credit Card / PayPal / Wire Transfer]
- Accept local payments in South Korea, Germany, China and India [Can pay in local currency]
Latest IT & Electronics Market Reports
Payments Accepted From
Connect with us at
Complete Secure Website
