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Global Service Desk Tools Market Research Report 2025
Synopsis
Service desk software solutions are computer programs that make the service desk function more efficient and effective. A service desk — a call center, contact center, or help desk — is a single point of contact for all users’ IT requests and requirements.
The global Service Desk Tools market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Service Desk Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Service Desk Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Service Desk Tools in SMBs is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Service Desk Tools include Samanage, Freshservice, ManageEngine ServiceDesk, JIRA Service Desk, Zendesk, Track-It!, BMC Remedy 9, Cherwell IT Service Management and Agiloft, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Service Desk Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Service Desk Tools.
Report Scope
The Service Desk Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Service Desk Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Service Desk Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Samanage
Freshservice
ManageEngine ServiceDesk
JIRA Service Desk
Zendesk
Track-It!
BMC Remedy 9
Cherwell IT Service Management
Agiloft
Re:Desk
ServiceNow
GoToAssist
Spiceworks
EasyVista
Wolken
Helprace
Segment by Type
Cloud based
On Premise
Segment by Application
SMBs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Service Desk Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Service desk software solutions are computer programs that make the service desk function more efficient and effective. A service desk — a call center, contact center, or help desk — is a single point of contact for all users’ IT requests and requirements.
The global Service Desk Tools market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for Service Desk Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for Service Desk Tools is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for Service Desk Tools in SMBs is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of Service Desk Tools include Samanage, Freshservice, ManageEngine ServiceDesk, JIRA Service Desk, Zendesk, Track-It!, BMC Remedy 9, Cherwell IT Service Management and Agiloft, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Service Desk Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Service Desk Tools.
Report Scope
The Service Desk Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Service Desk Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Service Desk Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Samanage
Freshservice
ManageEngine ServiceDesk
JIRA Service Desk
Zendesk
Track-It!
BMC Remedy 9
Cherwell IT Service Management
Agiloft
Re:Desk
ServiceNow
GoToAssist
Spiceworks
EasyVista
Wolken
Helprace
Segment by Type
Cloud based
On Premise
Segment by Application
SMBs
Large Enterprises
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Service Desk Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Service Desk Tools Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud based
1.2.3 On Premise
1.3 Market by Application
1.3.1 Global Service Desk Tools Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SMBs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Service Desk Tools Market Perspective (2019-2030)
2.2 Service Desk Tools Growth Trends by Region
2.2.1 Global Service Desk Tools Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Service Desk Tools Historic Market Size by Region (2019-2024)
2.2.3 Service Desk Tools Forecasted Market Size by Region (2025-2030)
2.3 Service Desk Tools Market Dynamics
2.3.1 Service Desk Tools Industry Trends
2.3.2 Service Desk Tools Market Drivers
2.3.3 Service Desk Tools Market Challenges
2.3.4 Service Desk Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Service Desk Tools Players by Revenue
3.1.1 Global Top Service Desk Tools Players by Revenue (2019-2024)
3.1.2 Global Service Desk Tools Revenue Market Share by Players (2019-2024)
3.2 Global Service Desk Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Service Desk Tools Revenue
3.4 Global Service Desk Tools Market Concentration Ratio
3.4.1 Global Service Desk Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Service Desk Tools Revenue in 2023
3.5 Service Desk Tools Key Players Head office and Area Served
3.6 Key Players Service Desk Tools Product Solution and Service
3.7 Date of Enter into Service Desk Tools Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Service Desk Tools Breakdown Data by Type
4.1 Global Service Desk Tools Historic Market Size by Type (2019-2024)
4.2 Global Service Desk Tools Forecasted Market Size by Type (2025-2030)
5 Service Desk Tools Breakdown Data by Application
5.1 Global Service Desk Tools Historic Market Size by Application (2019-2024)
5.2 Global Service Desk Tools Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Service Desk Tools Market Size (2019-2030)
6.2 North America Service Desk Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Service Desk Tools Market Size by Country (2019-2024)
6.4 North America Service Desk Tools Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Service Desk Tools Market Size (2019-2030)
7.2 Europe Service Desk Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Service Desk Tools Market Size by Country (2019-2024)
7.4 Europe Service Desk Tools Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Service Desk Tools Market Size (2019-2030)
8.2 Asia-Pacific Service Desk Tools Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Service Desk Tools Market Size by Region (2019-2024)
8.4 Asia-Pacific Service Desk Tools Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Service Desk Tools Market Size (2019-2030)
9.2 Latin America Service Desk Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Service Desk Tools Market Size by Country (2019-2024)
9.4 Latin America Service Desk Tools Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Service Desk Tools Market Size (2019-2030)
10.2 Middle East & Africa Service Desk Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Service Desk Tools Market Size by Country (2019-2024)
10.4 Middle East & Africa Service Desk Tools Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Samanage
11.1.1 Samanage Company Detail
11.1.2 Samanage Business Overview
11.1.3 Samanage Service Desk Tools Introduction
11.1.4 Samanage Revenue in Service Desk Tools Business (2019-2024)
11.1.5 Samanage Recent Development
11.2 Freshservice
11.2.1 Freshservice Company Detail
11.2.2 Freshservice Business Overview
11.2.3 Freshservice Service Desk Tools Introduction
11.2.4 Freshservice Revenue in Service Desk Tools Business (2019-2024)
11.2.5 Freshservice Recent Development
11.3 ManageEngine ServiceDesk
11.3.1 ManageEngine ServiceDesk Company Detail
11.3.2 ManageEngine ServiceDesk Business Overview
11.3.3 ManageEngine ServiceDesk Service Desk Tools Introduction
11.3.4 ManageEngine ServiceDesk Revenue in Service Desk Tools Business (2019-2024)
11.3.5 ManageEngine ServiceDesk Recent Development
11.4 JIRA Service Desk
11.4.1 JIRA Service Desk Company Detail
11.4.2 JIRA Service Desk Business Overview
11.4.3 JIRA Service Desk Service Desk Tools Introduction
11.4.4 JIRA Service Desk Revenue in Service Desk Tools Business (2019-2024)
11.4.5 JIRA Service Desk Recent Development
11.5 Zendesk
11.5.1 Zendesk Company Detail
11.5.2 Zendesk Business Overview
11.5.3 Zendesk Service Desk Tools Introduction
11.5.4 Zendesk Revenue in Service Desk Tools Business (2019-2024)
11.5.5 Zendesk Recent Development
11.6 Track-It!
11.6.1 Track-It! Company Detail
11.6.2 Track-It! Business Overview
11.6.3 Track-It! Service Desk Tools Introduction
11.6.4 Track-It! Revenue in Service Desk Tools Business (2019-2024)
11.6.5 Track-It! Recent Development
11.7 BMC Remedy 9
11.7.1 BMC Remedy 9 Company Detail
11.7.2 BMC Remedy 9 Business Overview
11.7.3 BMC Remedy 9 Service Desk Tools Introduction
11.7.4 BMC Remedy 9 Revenue in Service Desk Tools Business (2019-2024)
11.7.5 BMC Remedy 9 Recent Development
11.8 Cherwell IT Service Management
11.8.1 Cherwell IT Service Management Company Detail
11.8.2 Cherwell IT Service Management Business Overview
11.8.3 Cherwell IT Service Management Service Desk Tools Introduction
11.8.4 Cherwell IT Service Management Revenue in Service Desk Tools Business (2019-2024)
11.8.5 Cherwell IT Service Management Recent Development
11.9 Agiloft
11.9.1 Agiloft Company Detail
11.9.2 Agiloft Business Overview
11.9.3 Agiloft Service Desk Tools Introduction
11.9.4 Agiloft Revenue in Service Desk Tools Business (2019-2024)
11.9.5 Agiloft Recent Development
11.10 Re:Desk
11.10.1 Re:Desk Company Detail
11.10.2 Re:Desk Business Overview
11.10.3 Re:Desk Service Desk Tools Introduction
11.10.4 Re:Desk Revenue in Service Desk Tools Business (2019-2024)
11.10.5 Re:Desk Recent Development
11.11 ServiceNow
11.11.1 ServiceNow Company Detail
11.11.2 ServiceNow Business Overview
11.11.3 ServiceNow Service Desk Tools Introduction
11.11.4 ServiceNow Revenue in Service Desk Tools Business (2019-2024)
11.11.5 ServiceNow Recent Development
11.12 GoToAssist
11.12.1 GoToAssist Company Detail
11.12.2 GoToAssist Business Overview
11.12.3 GoToAssist Service Desk Tools Introduction
11.12.4 GoToAssist Revenue in Service Desk Tools Business (2019-2024)
11.12.5 GoToAssist Recent Development
11.13 Spiceworks
11.13.1 Spiceworks Company Detail
11.13.2 Spiceworks Business Overview
11.13.3 Spiceworks Service Desk Tools Introduction
11.13.4 Spiceworks Revenue in Service Desk Tools Business (2019-2024)
11.13.5 Spiceworks Recent Development
11.14 EasyVista
11.14.1 EasyVista Company Detail
11.14.2 EasyVista Business Overview
11.14.3 EasyVista Service Desk Tools Introduction
11.14.4 EasyVista Revenue in Service Desk Tools Business (2019-2024)
11.14.5 EasyVista Recent Development
11.15 Wolken
11.15.1 Wolken Company Detail
11.15.2 Wolken Business Overview
11.15.3 Wolken Service Desk Tools Introduction
11.15.4 Wolken Revenue in Service Desk Tools Business (2019-2024)
11.15.5 Wolken Recent Development
11.16 Helprace
11.16.1 Helprace Company Detail
11.16.2 Helprace Business Overview
11.16.3 Helprace Service Desk Tools Introduction
11.16.4 Helprace Revenue in Service Desk Tools Business (2019-2024)
11.16.5 Helprace Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of TablesList of Tables
Table 1. Global Service Desk Tools Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Cloud based
Table 3. Key Players of On Premise
Table 4. Global Service Desk Tools Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Service Desk Tools Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Service Desk Tools Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Service Desk Tools Market Share by Region (2019-2024)
Table 8. Global Service Desk Tools Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Service Desk Tools Market Share by Region (2025-2030)
Table 10. Service Desk Tools Market Trends
Table 11. Service Desk Tools Market Drivers
Table 12. Service Desk Tools Market Challenges
Table 13. Service Desk Tools Market Restraints
Table 14. Global Service Desk Tools Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Service Desk Tools Market Share by Players (2019-2024)
Table 16. Global Top Service Desk Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Desk Tools as of 2023)
Table 17. Ranking of Global Top Service Desk Tools Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Service Desk Tools Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Service Desk Tools Product Solution and Service
Table 21. Date of Enter into Service Desk Tools Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Service Desk Tools Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Service Desk Tools Revenue Market Share by Type (2019-2024)
Table 25. Global Service Desk Tools Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Service Desk Tools Revenue Market Share by Type (2025-2030)
Table 27. Global Service Desk Tools Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Service Desk Tools Revenue Market Share by Application (2019-2024)
Table 29. Global Service Desk Tools Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Service Desk Tools Revenue Market Share by Application (2025-2030)
Table 31. North America Service Desk Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Service Desk Tools Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Service Desk Tools Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Service Desk Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Service Desk Tools Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Service Desk Tools Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Service Desk Tools Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Service Desk Tools Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Service Desk Tools Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Service Desk Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Service Desk Tools Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Service Desk Tools Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Service Desk Tools Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Service Desk Tools Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Service Desk Tools Market Size by Country (2025-2030) & (US$ Million)
Table 46. Samanage Company Detail
Table 47. Samanage Business Overview
Table 48. Samanage Service Desk Tools Product
Table 49. Samanage Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 50. Samanage Recent Development
Table 51. Freshservice Company Detail
Table 52. Freshservice Business Overview
Table 53. Freshservice Service Desk Tools Product
Table 54. Freshservice Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 55. Freshservice Recent Development
Table 56. ManageEngine ServiceDesk Company Detail
Table 57. ManageEngine ServiceDesk Business Overview
Table 58. ManageEngine ServiceDesk Service Desk Tools Product
Table 59. ManageEngine ServiceDesk Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 60. ManageEngine ServiceDesk Recent Development
Table 61. JIRA Service Desk Company Detail
Table 62. JIRA Service Desk Business Overview
Table 63. JIRA Service Desk Service Desk Tools Product
Table 64. JIRA Service Desk Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 65. JIRA Service Desk Recent Development
Table 66. Zendesk Company Detail
Table 67. Zendesk Business Overview
Table 68. Zendesk Service Desk Tools Product
Table 69. Zendesk Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 70. Zendesk Recent Development
Table 71. Track-It! Company Detail
Table 72. Track-It! Business Overview
Table 73. Track-It! Service Desk Tools Product
Table 74. Track-It! Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 75. Track-It! Recent Development
Table 76. BMC Remedy 9 Company Detail
Table 77. BMC Remedy 9 Business Overview
Table 78. BMC Remedy 9 Service Desk Tools Product
Table 79. BMC Remedy 9 Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 80. BMC Remedy 9 Recent Development
Table 81. Cherwell IT Service Management Company Detail
Table 82. Cherwell IT Service Management Business Overview
Table 83. Cherwell IT Service Management Service Desk Tools Product
Table 84. Cherwell IT Service Management Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 85. Cherwell IT Service Management Recent Development
Table 86. Agiloft Company Detail
Table 87. Agiloft Business Overview
Table 88. Agiloft Service Desk Tools Product
Table 89. Agiloft Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 90. Agiloft Recent Development
Table 91. Re:Desk Company Detail
Table 92. Re:Desk Business Overview
Table 93. Re:Desk Service Desk Tools Product
Table 94. Re:Desk Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 95. Re:Desk Recent Development
Table 96. ServiceNow Company Detail
Table 97. ServiceNow Business Overview
Table 98. ServiceNow Service Desk Tools Product
Table 99. ServiceNow Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 100. ServiceNow Recent Development
Table 101. GoToAssist Company Detail
Table 102. GoToAssist Business Overview
Table 103. GoToAssist Service Desk Tools Product
Table 104. GoToAssist Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 105. GoToAssist Recent Development
Table 106. Spiceworks Company Detail
Table 107. Spiceworks Business Overview
Table 108. Spiceworks Service Desk Tools Product
Table 109. Spiceworks Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 110. Spiceworks Recent Development
Table 111. EasyVista Company Detail
Table 112. EasyVista Business Overview
Table 113. EasyVista Service Desk Tools Product
Table 114. EasyVista Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 115. EasyVista Recent Development
Table 116. Wolken Company Detail
Table 117. Wolken Business Overview
Table 118. Wolken Service Desk Tools Product
Table 119. Wolken Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 120. Wolken Recent Development
Table 121. Helprace Company Detail
Table 122. Helprace Business Overview
Table 123. Helprace Service Desk Tools Product
Table 124. Helprace Revenue in Service Desk Tools Business (2019-2024) & (US$ Million)
Table 125. Helprace Recent Development
Table 126. Research Programs/Design for This Report
Table 127. Key Data Information from Secondary Sources
Table 128. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Service Desk Tools Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Service Desk Tools Market Share by Type: 2023 VS 2030
Figure 3. Cloud based Features
Figure 4. On Premise Features
Figure 5. Global Service Desk Tools Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Service Desk Tools Market Share by Application: 2023 VS 2030
Figure 7. SMBs Case Studies
Figure 8. Large Enterprises Case Studies
Figure 9. Service Desk Tools Report Years Considered
Figure 10. Global Service Desk Tools Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 11. Global Service Desk Tools Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 12. Global Service Desk Tools Market Share by Region: 2023 VS 2030
Figure 13. Global Service Desk Tools Market Share by Players in 2023
Figure 14. Global Top Service Desk Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Desk Tools as of 2023)
Figure 15. The Top 10 and 5 Players Market Share by Service Desk Tools Revenue in 2023
Figure 16. North America Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 17. North America Service Desk Tools Market Share by Country (2019-2030)
Figure 18. United States Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 19. Canada Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 20. Europe Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 21. Europe Service Desk Tools Market Share by Country (2019-2030)
Figure 22. Germany Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 23. France Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. U.K. Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Italy Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Russia Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 27. Nordic Countries Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. Asia-Pacific Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. Asia-Pacific Service Desk Tools Market Share by Region (2019-2030)
Figure 30. China Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Japan Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. South Korea Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Southeast Asia Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. India Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 35. Australia Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Latin America Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. Latin America Service Desk Tools Market Share by Country (2019-2030)
Figure 38. Mexico Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. Brazil Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Middle East & Africa Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Middle East & Africa Service Desk Tools Market Share by Country (2019-2030)
Figure 42. Turkey Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 43. Saudi Arabia Service Desk Tools Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Samanage Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 45. Freshservice Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 46. ManageEngine ServiceDesk Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 47. JIRA Service Desk Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 48. Zendesk Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 49. Track-It! Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 50. BMC Remedy 9 Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 51. Cherwell IT Service Management Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 52. Agiloft Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 53. Re:Desk Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 54. ServiceNow Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 55. GoToAssist Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 56. Spiceworks Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 57. EasyVista Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 58. Wolken Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 59. Helprace Revenue Growth Rate in Service Desk Tools Business (2019-2024)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed
Published By : QY Research
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