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Global Social CRM Tools Market Research Report 2024
Synopsis
Social CRM combines the capabilities of social media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
The global Social CRM Tools market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
Main features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
This report aims to provide a comprehensive presentation of the global market for Social CRM Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Social CRM Tools.
Report Scope
The Social CRM Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Social CRM Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Social CRM Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
Segment by Type
Monthly Subscription
Annual Subscription
One-time License
Segment by Application
SME (Small and Medium Enterprises)
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Social CRM Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Social CRM combines the capabilities of social media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
The global Social CRM Tools market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
Main features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
This report aims to provide a comprehensive presentation of the global market for Social CRM Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Social CRM Tools.
Report Scope
The Social CRM Tools market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Social CRM Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Social CRM Tools companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Mitchell 1
Continuon
Acidaes Solutions
Oracle
Locobuzz Solutions
Sendible
Napoleon
Segment by Type
Monthly Subscription
Annual Subscription
One-time License
Segment by Application
SME (Small and Medium Enterprises)
Large Enterprise
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Social CRM Tools companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Social CRM Tools Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Monthly Subscription
1.2.3 Annual Subscription
1.2.4 One-time License
1.3 Market by Application
1.3.1 Global Social CRM Tools Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 SME (Small and Medium Enterprises)
1.3.3 Large Enterprise
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Social CRM Tools Market Perspective (2019-2030)
2.2 Social CRM Tools Growth Trends by Region
2.2.1 Global Social CRM Tools Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Social CRM Tools Historic Market Size by Region (2019-2024)
2.2.3 Social CRM Tools Forecasted Market Size by Region (2025-2030)
2.3 Social CRM Tools Market Dynamics
2.3.1 Social CRM Tools Industry Trends
2.3.2 Social CRM Tools Market Drivers
2.3.3 Social CRM Tools Market Challenges
2.3.4 Social CRM Tools Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Social CRM Tools Players by Revenue
3.1.1 Global Top Social CRM Tools Players by Revenue (2019-2024)
3.1.2 Global Social CRM Tools Revenue Market Share by Players (2019-2024)
3.2 Global Social CRM Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Social CRM Tools Revenue
3.4 Global Social CRM Tools Market Concentration Ratio
3.4.1 Global Social CRM Tools Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Social CRM Tools Revenue in 2023
3.5 Social CRM Tools Key Players Head office and Area Served
3.6 Key Players Social CRM Tools Product Solution and Service
3.7 Date of Enter into Social CRM Tools Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Social CRM Tools Breakdown Data by Type
4.1 Global Social CRM Tools Historic Market Size by Type (2019-2024)
4.2 Global Social CRM Tools Forecasted Market Size by Type (2025-2030)
5 Social CRM Tools Breakdown Data by Application
5.1 Global Social CRM Tools Historic Market Size by Application (2019-2024)
5.2 Global Social CRM Tools Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Social CRM Tools Market Size (2019-2030)
6.2 North America Social CRM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Social CRM Tools Market Size by Country (2019-2024)
6.4 North America Social CRM Tools Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Social CRM Tools Market Size (2019-2030)
7.2 Europe Social CRM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Social CRM Tools Market Size by Country (2019-2024)
7.4 Europe Social CRM Tools Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Social CRM Tools Market Size (2019-2030)
8.2 Asia-Pacific Social CRM Tools Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Social CRM Tools Market Size by Region (2019-2024)
8.4 Asia-Pacific Social CRM Tools Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Social CRM Tools Market Size (2019-2030)
9.2 Latin America Social CRM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Social CRM Tools Market Size by Country (2019-2024)
9.4 Latin America Social CRM Tools Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Social CRM Tools Market Size (2019-2030)
10.2 Middle East & Africa Social CRM Tools Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Social CRM Tools Market Size by Country (2019-2024)
10.4 Middle East & Africa Social CRM Tools Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Mitchell 1
11.1.1 Mitchell 1 Company Detail
11.1.2 Mitchell 1 Business Overview
11.1.3 Mitchell 1 Social CRM Tools Introduction
11.1.4 Mitchell 1 Revenue in Social CRM Tools Business (2019-2024)
11.1.5 Mitchell 1 Recent Development
11.2 Continuon
11.2.1 Continuon Company Detail
11.2.2 Continuon Business Overview
11.2.3 Continuon Social CRM Tools Introduction
11.2.4 Continuon Revenue in Social CRM Tools Business (2019-2024)
11.2.5 Continuon Recent Development
11.3 Acidaes Solutions
11.3.1 Acidaes Solutions Company Detail
11.3.2 Acidaes Solutions Business Overview
11.3.3 Acidaes Solutions Social CRM Tools Introduction
11.3.4 Acidaes Solutions Revenue in Social CRM Tools Business (2019-2024)
11.3.5 Acidaes Solutions Recent Development
11.4 Oracle
11.4.1 Oracle Company Detail
11.4.2 Oracle Business Overview
11.4.3 Oracle Social CRM Tools Introduction
11.4.4 Oracle Revenue in Social CRM Tools Business (2019-2024)
11.4.5 Oracle Recent Development
11.5 Locobuzz Solutions
11.5.1 Locobuzz Solutions Company Detail
11.5.2 Locobuzz Solutions Business Overview
11.5.3 Locobuzz Solutions Social CRM Tools Introduction
11.5.4 Locobuzz Solutions Revenue in Social CRM Tools Business (2019-2024)
11.5.5 Locobuzz Solutions Recent Development
11.6 Sendible
11.6.1 Sendible Company Detail
11.6.2 Sendible Business Overview
11.6.3 Sendible Social CRM Tools Introduction
11.6.4 Sendible Revenue in Social CRM Tools Business (2019-2024)
11.6.5 Sendible Recent Development
11.7 Napoleon
11.7.1 Napoleon Company Detail
11.7.2 Napoleon Business Overview
11.7.3 Napoleon Social CRM Tools Introduction
11.7.4 Napoleon Revenue in Social CRM Tools Business (2019-2024)
11.7.5 Napoleon Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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