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Global Unified Communication and Collaboration Market Research Report 2024
Synopsis
Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market.
The global Unified Communication and Collaboration market was valued at US$ 36000 million in 2023 and is anticipated to reach US$ 54010 million by 2030, witnessing a CAGR of 5.9% during the forecast period 2024-2030.
The rising demand for virtualized communications is expected to aid in the strong growth of this market during the forecast period. Recently, it has been observed that many vendors in the market are introducing virtualization software support in their telephony and UC&C portfolios. Virtualization can address the issue of running virtualized voice and videos in data centers. It can also assist companies in increasing the number of mobile devices and virtual desktops that are hosted on each data center server. Therefore, an increase in the demand for mobile virtualization will aid in the strong growth of this market during the predicted period.
This report aims to provide a comprehensive presentation of the global market for Unified Communication and Collaboration, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Unified Communication and Collaboration.
Report Scope
The Unified Communication and Collaboration market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Unified Communication and Collaboration market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Unified Communication and Collaboration companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Avaya
Cisco
IBM
Microsoft
8x8
Aastra Technologies
Huawei
BroadSoft
Damovo
Dell
Genesys
HPE
Juniper Networks
Logitech International
Orange
Polycom
Verizon
Segment by Type
Collaboration
Telephone
Unified Messaging
Conferencing
Services and Tools
Segment by Application
Enterprise Collaboration
Enterprise Telephony
Contact Center
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Unified Communication and Collaboration companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Unified communications and collaboration (UCC) describes the combination of communications and collaboration technologies. Until recently, enterprise collaboration vendors were fairly distinct from those for enterprise communications, with software companies like Microsoft and IBM dominating the former and telephony and networking vendors comprising the latter. However, this distinction has become blurred because Microsoft and IBM offer voice and telephony features and vendors like Cisco have moved into the collaboration market.
The global Unified Communication and Collaboration market was valued at US$ 36000 million in 2023 and is anticipated to reach US$ 54010 million by 2030, witnessing a CAGR of 5.9% during the forecast period 2024-2030.
The rising demand for virtualized communications is expected to aid in the strong growth of this market during the forecast period. Recently, it has been observed that many vendors in the market are introducing virtualization software support in their telephony and UC&C portfolios. Virtualization can address the issue of running virtualized voice and videos in data centers. It can also assist companies in increasing the number of mobile devices and virtual desktops that are hosted on each data center server. Therefore, an increase in the demand for mobile virtualization will aid in the strong growth of this market during the predicted period.
This report aims to provide a comprehensive presentation of the global market for Unified Communication and Collaboration, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Unified Communication and Collaboration.
Report Scope
The Unified Communication and Collaboration market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Unified Communication and Collaboration market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Unified Communication and Collaboration companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Avaya
Cisco
IBM
Microsoft
8x8
Aastra Technologies
Huawei
BroadSoft
Damovo
Dell
Genesys
HPE
Juniper Networks
Logitech International
Orange
Polycom
Verizon
Segment by Type
Collaboration
Telephone
Unified Messaging
Conferencing
Services and Tools
Segment by Application
Enterprise Collaboration
Enterprise Telephony
Contact Center
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Unified Communication and Collaboration companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Unified Communication and Collaboration Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Collaboration
1.2.3 Telephone
1.2.4 Unified Messaging
1.2.5 Conferencing
1.2.6 Services and Tools
1.3 Market by Application
1.3.1 Global Unified Communication and Collaboration Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Enterprise Collaboration
1.3.3 Enterprise Telephony
1.3.4 Contact Center
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Unified Communication and Collaboration Market Perspective (2019-2030)
2.2 Unified Communication and Collaboration Growth Trends by Region
2.2.1 Global Unified Communication and Collaboration Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Unified Communication and Collaboration Historic Market Size by Region (2019-2024)
2.2.3 Unified Communication and Collaboration Forecasted Market Size by Region (2025-2030)
2.3 Unified Communication and Collaboration Market Dynamics
2.3.1 Unified Communication and Collaboration Industry Trends
2.3.2 Unified Communication and Collaboration Market Drivers
2.3.3 Unified Communication and Collaboration Market Challenges
2.3.4 Unified Communication and Collaboration Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Unified Communication and Collaboration Players by Revenue
3.1.1 Global Top Unified Communication and Collaboration Players by Revenue (2019-2024)
3.1.2 Global Unified Communication and Collaboration Revenue Market Share by Players (2019-2024)
3.2 Global Unified Communication and Collaboration Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Unified Communication and Collaboration Revenue
3.4 Global Unified Communication and Collaboration Market Concentration Ratio
3.4.1 Global Unified Communication and Collaboration Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Unified Communication and Collaboration Revenue in 2023
3.5 Unified Communication and Collaboration Key Players Head office and Area Served
3.6 Key Players Unified Communication and Collaboration Product Solution and Service
3.7 Date of Enter into Unified Communication and Collaboration Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Unified Communication and Collaboration Breakdown Data by Type
4.1 Global Unified Communication and Collaboration Historic Market Size by Type (2019-2024)
4.2 Global Unified Communication and Collaboration Forecasted Market Size by Type (2025-2030)
5 Unified Communication and Collaboration Breakdown Data by Application
5.1 Global Unified Communication and Collaboration Historic Market Size by Application (2019-2024)
5.2 Global Unified Communication and Collaboration Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Unified Communication and Collaboration Market Size (2019-2030)
6.2 North America Unified Communication and Collaboration Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Unified Communication and Collaboration Market Size by Country (2019-2024)
6.4 North America Unified Communication and Collaboration Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Unified Communication and Collaboration Market Size (2019-2030)
7.2 Europe Unified Communication and Collaboration Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Unified Communication and Collaboration Market Size by Country (2019-2024)
7.4 Europe Unified Communication and Collaboration Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Unified Communication and Collaboration Market Size (2019-2030)
8.2 Asia-Pacific Unified Communication and Collaboration Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Unified Communication and Collaboration Market Size by Region (2019-2024)
8.4 Asia-Pacific Unified Communication and Collaboration Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Unified Communication and Collaboration Market Size (2019-2030)
9.2 Latin America Unified Communication and Collaboration Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Unified Communication and Collaboration Market Size by Country (2019-2024)
9.4 Latin America Unified Communication and Collaboration Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Unified Communication and Collaboration Market Size (2019-2030)
10.2 Middle East & Africa Unified Communication and Collaboration Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Unified Communication and Collaboration Market Size by Country (2019-2024)
10.4 Middle East & Africa Unified Communication and Collaboration Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Avaya
11.1.1 Avaya Company Detail
11.1.2 Avaya Business Overview
11.1.3 Avaya Unified Communication and Collaboration Introduction
11.1.4 Avaya Revenue in Unified Communication and Collaboration Business (2019-2024)
11.1.5 Avaya Recent Development
11.2 Cisco
11.2.1 Cisco Company Detail
11.2.2 Cisco Business Overview
11.2.3 Cisco Unified Communication and Collaboration Introduction
11.2.4 Cisco Revenue in Unified Communication and Collaboration Business (2019-2024)
11.2.5 Cisco Recent Development
11.3 IBM
11.3.1 IBM Company Detail
11.3.2 IBM Business Overview
11.3.3 IBM Unified Communication and Collaboration Introduction
11.3.4 IBM Revenue in Unified Communication and Collaboration Business (2019-2024)
11.3.5 IBM Recent Development
11.4 Microsoft
11.4.1 Microsoft Company Detail
11.4.2 Microsoft Business Overview
11.4.3 Microsoft Unified Communication and Collaboration Introduction
11.4.4 Microsoft Revenue in Unified Communication and Collaboration Business (2019-2024)
11.4.5 Microsoft Recent Development
11.5 8x8
11.5.1 8x8 Company Detail
11.5.2 8x8 Business Overview
11.5.3 8x8 Unified Communication and Collaboration Introduction
11.5.4 8x8 Revenue in Unified Communication and Collaboration Business (2019-2024)
11.5.5 8x8 Recent Development
11.6 Aastra Technologies
11.6.1 Aastra Technologies Company Detail
11.6.2 Aastra Technologies Business Overview
11.6.3 Aastra Technologies Unified Communication and Collaboration Introduction
11.6.4 Aastra Technologies Revenue in Unified Communication and Collaboration Business (2019-2024)
11.6.5 Aastra Technologies Recent Development
11.7 Huawei
11.7.1 Huawei Company Detail
11.7.2 Huawei Business Overview
11.7.3 Huawei Unified Communication and Collaboration Introduction
11.7.4 Huawei Revenue in Unified Communication and Collaboration Business (2019-2024)
11.7.5 Huawei Recent Development
11.8 BroadSoft
11.8.1 BroadSoft Company Detail
11.8.2 BroadSoft Business Overview
11.8.3 BroadSoft Unified Communication and Collaboration Introduction
11.8.4 BroadSoft Revenue in Unified Communication and Collaboration Business (2019-2024)
11.8.5 BroadSoft Recent Development
11.9 Damovo
11.9.1 Damovo Company Detail
11.9.2 Damovo Business Overview
11.9.3 Damovo Unified Communication and Collaboration Introduction
11.9.4 Damovo Revenue in Unified Communication and Collaboration Business (2019-2024)
11.9.5 Damovo Recent Development
11.10 Dell
11.10.1 Dell Company Detail
11.10.2 Dell Business Overview
11.10.3 Dell Unified Communication and Collaboration Introduction
11.10.4 Dell Revenue in Unified Communication and Collaboration Business (2019-2024)
11.10.5 Dell Recent Development
11.11 Genesys
11.11.1 Genesys Company Detail
11.11.2 Genesys Business Overview
11.11.3 Genesys Unified Communication and Collaboration Introduction
11.11.4 Genesys Revenue in Unified Communication and Collaboration Business (2019-2024)
11.11.5 Genesys Recent Development
11.12 HPE
11.12.1 HPE Company Detail
11.12.2 HPE Business Overview
11.12.3 HPE Unified Communication and Collaboration Introduction
11.12.4 HPE Revenue in Unified Communication and Collaboration Business (2019-2024)
11.12.5 HPE Recent Development
11.13 Juniper Networks
11.13.1 Juniper Networks Company Detail
11.13.2 Juniper Networks Business Overview
11.13.3 Juniper Networks Unified Communication and Collaboration Introduction
11.13.4 Juniper Networks Revenue in Unified Communication and Collaboration Business (2019-2024)
11.13.5 Juniper Networks Recent Development
11.14 Logitech International
11.14.1 Logitech International Company Detail
11.14.2 Logitech International Business Overview
11.14.3 Logitech International Unified Communication and Collaboration Introduction
11.14.4 Logitech International Revenue in Unified Communication and Collaboration Business (2019-2024)
11.14.5 Logitech International Recent Development
11.15 Orange
11.15.1 Orange Company Detail
11.15.2 Orange Business Overview
11.15.3 Orange Unified Communication and Collaboration Introduction
11.15.4 Orange Revenue in Unified Communication and Collaboration Business (2019-2024)
11.15.5 Orange Recent Development
11.16 Polycom
11.16.1 Polycom Company Detail
11.16.2 Polycom Business Overview
11.16.3 Polycom Unified Communication and Collaboration Introduction
11.16.4 Polycom Revenue in Unified Communication and Collaboration Business (2019-2024)
11.16.5 Polycom Recent Development
11.17 Verizon
11.17.1 Verizon Company Detail
11.17.2 Verizon Business Overview
11.17.3 Verizon Unified Communication and Collaboration Introduction
11.17.4 Verizon Revenue in Unified Communication and Collaboration Business (2019-2024)
11.17.5 Verizon Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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