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Global Unified Communication as a Service (UCaaS) Market Research Report 2024

Global Unified Communication as a Service (UCaaS) Market Research Report 2024

Publishing Date : Jan, 2024

License Type :
 

Report Code : 1892710

No of Pages : 107

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Synopsis
Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.
The global Unified Communication as a Service (UCaaS) market was valued at US$ 4091.2 million in 2023 and is anticipated to reach US$ 10740 million by 2030, witnessing a CAGR of 14.3% during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Unified Communication as a Service (UCaaS), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Unified Communication as a Service (UCaaS).
Report Scope
The Unified Communication as a Service (UCaaS) market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Unified Communication as a Service (UCaaS) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Unified Communication as a Service (UCaaS) companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Microsoft
RingCentral
Comcast
8x8
Cisco
Google
LogMeIn
Mitel
Fuze
DialPad
Vonage
Windstream
StarBlue
Verizon
Intrado
BT
Orange S.A.
Tata Communications
Zoom
Wildix
Unify
Nextiva
NTT Communications
Masergy
Avaya
PanTerra Networks
NEC
Voyant
CenturyLink
Segment by Type
Public Cloud
Private Cloud
Segment by Application
Large Enterprises
Small and Medium Enterprises (SMEs)
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Unified Communication as a Service (UCaaS) companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Unified Communication as a Service (UCaaS) Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Public Cloud
1.2.3 Private Cloud
1.3 Market by Application
1.3.1 Global Unified Communication as a Service (UCaaS) Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 Small and Medium Enterprises (SMEs)
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Unified Communication as a Service (UCaaS) Market Perspective (2019-2030)
2.2 Unified Communication as a Service (UCaaS) Growth Trends by Region
2.2.1 Global Unified Communication as a Service (UCaaS) Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Unified Communication as a Service (UCaaS) Historic Market Size by Region (2019-2024)
2.2.3 Unified Communication as a Service (UCaaS) Forecasted Market Size by Region (2025-2030)
2.3 Unified Communication as a Service (UCaaS) Market Dynamics
2.3.1 Unified Communication as a Service (UCaaS) Industry Trends
2.3.2 Unified Communication as a Service (UCaaS) Market Drivers
2.3.3 Unified Communication as a Service (UCaaS) Market Challenges
2.3.4 Unified Communication as a Service (UCaaS) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Unified Communication as a Service (UCaaS) Players by Revenue
3.1.1 Global Top Unified Communication as a Service (UCaaS) Players by Revenue (2019-2024)
3.1.2 Global Unified Communication as a Service (UCaaS) Revenue Market Share by Players (2019-2024)
3.2 Global Unified Communication as a Service (UCaaS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Unified Communication as a Service (UCaaS) Revenue
3.4 Global Unified Communication as a Service (UCaaS) Market Concentration Ratio
3.4.1 Global Unified Communication as a Service (UCaaS) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Unified Communication as a Service (UCaaS) Revenue in 2023
3.5 Unified Communication as a Service (UCaaS) Key Players Head office and Area Served
3.6 Key Players Unified Communication as a Service (UCaaS) Product Solution and Service
3.7 Date of Enter into Unified Communication as a Service (UCaaS) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Unified Communication as a Service (UCaaS) Breakdown Data by Type
4.1 Global Unified Communication as a Service (UCaaS) Historic Market Size by Type (2019-2024)
4.2 Global Unified Communication as a Service (UCaaS) Forecasted Market Size by Type (2025-2030)
5 Unified Communication as a Service (UCaaS) Breakdown Data by Application
5.1 Global Unified Communication as a Service (UCaaS) Historic Market Size by Application (2019-2024)
5.2 Global Unified Communication as a Service (UCaaS) Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Unified Communication as a Service (UCaaS) Market Size (2019-2030)
6.2 North America Unified Communication as a Service (UCaaS) Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Unified Communication as a Service (UCaaS) Market Size by Country (2019-2024)
6.4 North America Unified Communication as a Service (UCaaS) Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Unified Communication as a Service (UCaaS) Market Size (2019-2030)
7.2 Europe Unified Communication as a Service (UCaaS) Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Unified Communication as a Service (UCaaS) Market Size by Country (2019-2024)
7.4 Europe Unified Communication as a Service (UCaaS) Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Unified Communication as a Service (UCaaS) Market Size (2019-2030)
8.2 Asia-Pacific Unified Communication as a Service (UCaaS) Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Unified Communication as a Service (UCaaS) Market Size by Region (2019-2024)
8.4 Asia-Pacific Unified Communication as a Service (UCaaS) Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Unified Communication as a Service (UCaaS) Market Size (2019-2030)
9.2 Latin America Unified Communication as a Service (UCaaS) Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Unified Communication as a Service (UCaaS) Market Size by Country (2019-2024)
9.4 Latin America Unified Communication as a Service (UCaaS) Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size (2019-2030)
10.2 Middle East & Africa Unified Communication as a Service (UCaaS) Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size by Country (2019-2024)
10.4 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Microsoft
11.1.1 Microsoft Company Detail
11.1.2 Microsoft Business Overview
11.1.3 Microsoft Unified Communication as a Service (UCaaS) Introduction
11.1.4 Microsoft Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.1.5 Microsoft Recent Development
11.2 RingCentral
11.2.1 RingCentral Company Detail
11.2.2 RingCentral Business Overview
11.2.3 RingCentral Unified Communication as a Service (UCaaS) Introduction
11.2.4 RingCentral Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.2.5 RingCentral Recent Development
11.3 Comcast
11.3.1 Comcast Company Detail
11.3.2 Comcast Business Overview
11.3.3 Comcast Unified Communication as a Service (UCaaS) Introduction
11.3.4 Comcast Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.3.5 Comcast Recent Development
11.4 8x8
11.4.1 8x8 Company Detail
11.4.2 8x8 Business Overview
11.4.3 8x8 Unified Communication as a Service (UCaaS) Introduction
11.4.4 8x8 Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.4.5 8x8 Recent Development
11.5 Cisco
11.5.1 Cisco Company Detail
11.5.2 Cisco Business Overview
11.5.3 Cisco Unified Communication as a Service (UCaaS) Introduction
11.5.4 Cisco Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.5.5 Cisco Recent Development
11.6 Google
11.6.1 Google Company Detail
11.6.2 Google Business Overview
11.6.3 Google Unified Communication as a Service (UCaaS) Introduction
11.6.4 Google Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.6.5 Google Recent Development
11.7 LogMeIn
11.7.1 LogMeIn Company Detail
11.7.2 LogMeIn Business Overview
11.7.3 LogMeIn Unified Communication as a Service (UCaaS) Introduction
11.7.4 LogMeIn Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.7.5 LogMeIn Recent Development
11.8 Mitel
11.8.1 Mitel Company Detail
11.8.2 Mitel Business Overview
11.8.3 Mitel Unified Communication as a Service (UCaaS) Introduction
11.8.4 Mitel Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.8.5 Mitel Recent Development
11.9 Fuze
11.9.1 Fuze Company Detail
11.9.2 Fuze Business Overview
11.9.3 Fuze Unified Communication as a Service (UCaaS) Introduction
11.9.4 Fuze Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.9.5 Fuze Recent Development
11.10 DialPad
11.10.1 DialPad Company Detail
11.10.2 DialPad Business Overview
11.10.3 DialPad Unified Communication as a Service (UCaaS) Introduction
11.10.4 DialPad Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.10.5 DialPad Recent Development
11.11 Vonage
11.11.1 Vonage Company Detail
11.11.2 Vonage Business Overview
11.11.3 Vonage Unified Communication as a Service (UCaaS) Introduction
11.11.4 Vonage Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.11.5 Vonage Recent Development
11.12 Windstream
11.12.1 Windstream Company Detail
11.12.2 Windstream Business Overview
11.12.3 Windstream Unified Communication as a Service (UCaaS) Introduction
11.12.4 Windstream Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.12.5 Windstream Recent Development
11.13 StarBlue
11.13.1 StarBlue Company Detail
11.13.2 StarBlue Business Overview
11.13.3 StarBlue Unified Communication as a Service (UCaaS) Introduction
11.13.4 StarBlue Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.13.5 StarBlue Recent Development
11.14 Verizon
11.14.1 Verizon Company Detail
11.14.2 Verizon Business Overview
11.14.3 Verizon Unified Communication as a Service (UCaaS) Introduction
11.14.4 Verizon Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.14.5 Verizon Recent Development
11.15 Intrado
11.15.1 Intrado Company Detail
11.15.2 Intrado Business Overview
11.15.3 Intrado Unified Communication as a Service (UCaaS) Introduction
11.15.4 Intrado Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.15.5 Intrado Recent Development
11.16 BT
11.16.1 BT Company Detail
11.16.2 BT Business Overview
11.16.3 BT Unified Communication as a Service (UCaaS) Introduction
11.16.4 BT Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.16.5 BT Recent Development
11.17 Orange S.A.
11.17.1 Orange S.A. Company Detail
11.17.2 Orange S.A. Business Overview
11.17.3 Orange S.A. Unified Communication as a Service (UCaaS) Introduction
11.17.4 Orange S.A. Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.17.5 Orange S.A. Recent Development
11.18 Tata Communications
11.18.1 Tata Communications Company Detail
11.18.2 Tata Communications Business Overview
11.18.3 Tata Communications Unified Communication as a Service (UCaaS) Introduction
11.18.4 Tata Communications Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.18.5 Tata Communications Recent Development
11.19 Zoom
11.19.1 Zoom Company Detail
11.19.2 Zoom Business Overview
11.19.3 Zoom Unified Communication as a Service (UCaaS) Introduction
11.19.4 Zoom Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.19.5 Zoom Recent Development
11.20 Wildix
11.20.1 Wildix Company Detail
11.20.2 Wildix Business Overview
11.20.3 Wildix Unified Communication as a Service (UCaaS) Introduction
11.20.4 Wildix Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.20.5 Wildix Recent Development
11.21 Unify
11.21.1 Unify Company Detail
11.21.2 Unify Business Overview
11.21.3 Unify Unified Communication as a Service (UCaaS) Introduction
11.21.4 Unify Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.21.5 Unify Recent Development
11.22 Nextiva
11.22.1 Nextiva Company Detail
11.22.2 Nextiva Business Overview
11.22.3 Nextiva Unified Communication as a Service (UCaaS) Introduction
11.22.4 Nextiva Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.22.5 Nextiva Recent Development
11.23 NTT Communications
11.23.1 NTT Communications Company Detail
11.23.2 NTT Communications Business Overview
11.23.3 NTT Communications Unified Communication as a Service (UCaaS) Introduction
11.23.4 NTT Communications Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.23.5 NTT Communications Recent Development
11.24 Masergy
11.24.1 Masergy Company Detail
11.24.2 Masergy Business Overview
11.24.3 Masergy Unified Communication as a Service (UCaaS) Introduction
11.24.4 Masergy Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.24.5 Masergy Recent Development
11.25 Avaya
11.25.1 Avaya Company Detail
11.25.2 Avaya Business Overview
11.25.3 Avaya Unified Communication as a Service (UCaaS) Introduction
11.25.4 Avaya Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.25.5 Avaya Recent Development
11.26 PanTerra Networks
11.26.1 PanTerra Networks Company Detail
11.26.2 PanTerra Networks Business Overview
11.26.3 PanTerra Networks Unified Communication as a Service (UCaaS) Introduction
11.26.4 PanTerra Networks Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.26.5 PanTerra Networks Recent Development
11.27 NEC
11.27.1 NEC Company Detail
11.27.2 NEC Business Overview
11.27.3 NEC Unified Communication as a Service (UCaaS) Introduction
11.27.4 NEC Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.27.5 NEC Recent Development
11.28 Voyant
11.28.1 Voyant Company Detail
11.28.2 Voyant Business Overview
11.28.3 Voyant Unified Communication as a Service (UCaaS) Introduction
11.28.4 Voyant Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.28.5 Voyant Recent Development
11.29 CenturyLink
11.29.1 CenturyLink Company Detail
11.29.2 CenturyLink Business Overview
11.29.3 CenturyLink Unified Communication as a Service (UCaaS) Introduction
11.29.4 CenturyLink Revenue in Unified Communication as a Service (UCaaS) Business (2019-2024)
11.29.5 CenturyLink Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Published By : QY Research

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