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Global Unified Communications Management Market Research Report 2024
Synopsis
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
The global Unified Communications Management market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Unified Communications Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Unified Communications Management.
Report Scope
The Unified Communications Management market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Unified Communications Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Unified Communications Management companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Google
Avaya
Cisco
Microsoft
Fuze
West Unified Communications Services
Mitel
PanTerra Networks
Polycom
Unify
Verizon
ALE
IBM
Alcatel-Lucent
Ericsson
Segment by Type
Single Tenant
Multi Tenant
Segment by Application
Information and Communication Technology (ICT)
Banking, Financial Services, Insurance (BFSI)
Medical
Retail
Manufacturing
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Unified Communications Management companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
The global Unified Communications Management market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
The Global Mobile Economy Development Report 2023 released by GSMA Intelligence pointed out that by the end of 2022, the number of global mobile users would exceed 5.4 billion. The mobile ecosystem supports 16 million jobs directly and 12 million jobs indirectly.
According to our Communications Research Centre, in 2022, the global communication equipment was valued at US$ 100 billion. The U.S. and China are powerhouses in the manufacture of communications equipment. According to data from the Ministry of Industry and Information Technology of China, the cumulative revenue of telecommunications services in 2022 was ¥1.58 trillion, an increase of 8% over the previous year. The total amount of telecommunications business calculated at the price of the previous year reached ¥1.75 trillion, a year-on-year increase of 21.3%. In the same year, the fixed Internet broadband access business revenue was ¥240.2 billion, an increase of 7.1% over the previous year, and its proportion in the telecommunications business revenue decreased from 15.3% in the previous year to 15.2%, driving the telecommunications business revenue to increase by 1.1 percentage points.
This report aims to provide a comprehensive presentation of the global market for Unified Communications Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Unified Communications Management.
Report Scope
The Unified Communications Management market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Unified Communications Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Unified Communications Management companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Avaya
Cisco
Microsoft
Fuze
West Unified Communications Services
Mitel
PanTerra Networks
Polycom
Unify
Verizon
ALE
IBM
Alcatel-Lucent
Ericsson
Segment by Type
Single Tenant
Multi Tenant
Segment by Application
Information and Communication Technology (ICT)
Banking, Financial Services, Insurance (BFSI)
Medical
Retail
Manufacturing
By Region
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Unified Communications Management companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Index1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Unified Communications Management Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Single Tenant
1.2.3 Multi Tenant
1.3 Market by Application
1.3.1 Global Unified Communications Management Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Information and Communication Technology (ICT)
1.3.3 Banking, Financial Services, Insurance (BFSI)
1.3.4 Medical
1.3.5 Retail
1.3.6 Manufacturing
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global Unified Communications Management Market Perspective (2019-2030)
2.2 Unified Communications Management Growth Trends by Region
2.2.1 Global Unified Communications Management Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Unified Communications Management Historic Market Size by Region (2019-2024)
2.2.3 Unified Communications Management Forecasted Market Size by Region (2025-2030)
2.3 Unified Communications Management Market Dynamics
2.3.1 Unified Communications Management Industry Trends
2.3.2 Unified Communications Management Market Drivers
2.3.3 Unified Communications Management Market Challenges
2.3.4 Unified Communications Management Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Unified Communications Management Players by Revenue
3.1.1 Global Top Unified Communications Management Players by Revenue (2019-2024)
3.1.2 Global Unified Communications Management Revenue Market Share by Players (2019-2024)
3.2 Global Unified Communications Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Unified Communications Management Revenue
3.4 Global Unified Communications Management Market Concentration Ratio
3.4.1 Global Unified Communications Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Unified Communications Management Revenue in 2023
3.5 Unified Communications Management Key Players Head office and Area Served
3.6 Key Players Unified Communications Management Product Solution and Service
3.7 Date of Enter into Unified Communications Management Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Unified Communications Management Breakdown Data by Type
4.1 Global Unified Communications Management Historic Market Size by Type (2019-2024)
4.2 Global Unified Communications Management Forecasted Market Size by Type (2025-2030)
5 Unified Communications Management Breakdown Data by Application
5.1 Global Unified Communications Management Historic Market Size by Application (2019-2024)
5.2 Global Unified Communications Management Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Unified Communications Management Market Size (2019-2030)
6.2 North America Unified Communications Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Unified Communications Management Market Size by Country (2019-2024)
6.4 North America Unified Communications Management Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Unified Communications Management Market Size (2019-2030)
7.2 Europe Unified Communications Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Unified Communications Management Market Size by Country (2019-2024)
7.4 Europe Unified Communications Management Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Unified Communications Management Market Size (2019-2030)
8.2 Asia-Pacific Unified Communications Management Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Unified Communications Management Market Size by Region (2019-2024)
8.4 Asia-Pacific Unified Communications Management Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Unified Communications Management Market Size (2019-2030)
9.2 Latin America Unified Communications Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Unified Communications Management Market Size by Country (2019-2024)
9.4 Latin America Unified Communications Management Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Unified Communications Management Market Size (2019-2030)
10.2 Middle East & Africa Unified Communications Management Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Unified Communications Management Market Size by Country (2019-2024)
10.4 Middle East & Africa Unified Communications Management Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Detail
11.1.2 Google Business Overview
11.1.3 Google Unified Communications Management Introduction
11.1.4 Google Revenue in Unified Communications Management Business (2019-2024)
11.1.5 Google Recent Development
11.2 Avaya
11.2.1 Avaya Company Detail
11.2.2 Avaya Business Overview
11.2.3 Avaya Unified Communications Management Introduction
11.2.4 Avaya Revenue in Unified Communications Management Business (2019-2024)
11.2.5 Avaya Recent Development
11.3 Cisco
11.3.1 Cisco Company Detail
11.3.2 Cisco Business Overview
11.3.3 Cisco Unified Communications Management Introduction
11.3.4 Cisco Revenue in Unified Communications Management Business (2019-2024)
11.3.5 Cisco Recent Development
11.4 Microsoft
11.4.1 Microsoft Company Detail
11.4.2 Microsoft Business Overview
11.4.3 Microsoft Unified Communications Management Introduction
11.4.4 Microsoft Revenue in Unified Communications Management Business (2019-2024)
11.4.5 Microsoft Recent Development
11.5 Fuze
11.5.1 Fuze Company Detail
11.5.2 Fuze Business Overview
11.5.3 Fuze Unified Communications Management Introduction
11.5.4 Fuze Revenue in Unified Communications Management Business (2019-2024)
11.5.5 Fuze Recent Development
11.6 West Unified Communications Services
11.6.1 West Unified Communications Services Company Detail
11.6.2 West Unified Communications Services Business Overview
11.6.3 West Unified Communications Services Unified Communications Management Introduction
11.6.4 West Unified Communications Services Revenue in Unified Communications Management Business (2019-2024)
11.6.5 West Unified Communications Services Recent Development
11.7 Mitel
11.7.1 Mitel Company Detail
11.7.2 Mitel Business Overview
11.7.3 Mitel Unified Communications Management Introduction
11.7.4 Mitel Revenue in Unified Communications Management Business (2019-2024)
11.7.5 Mitel Recent Development
11.8 PanTerra Networks
11.8.1 PanTerra Networks Company Detail
11.8.2 PanTerra Networks Business Overview
11.8.3 PanTerra Networks Unified Communications Management Introduction
11.8.4 PanTerra Networks Revenue in Unified Communications Management Business (2019-2024)
11.8.5 PanTerra Networks Recent Development
11.9 Polycom
11.9.1 Polycom Company Detail
11.9.2 Polycom Business Overview
11.9.3 Polycom Unified Communications Management Introduction
11.9.4 Polycom Revenue in Unified Communications Management Business (2019-2024)
11.9.5 Polycom Recent Development
11.10 Unify
11.10.1 Unify Company Detail
11.10.2 Unify Business Overview
11.10.3 Unify Unified Communications Management Introduction
11.10.4 Unify Revenue in Unified Communications Management Business (2019-2024)
11.10.5 Unify Recent Development
11.11 Verizon
11.11.1 Verizon Company Detail
11.11.2 Verizon Business Overview
11.11.3 Verizon Unified Communications Management Introduction
11.11.4 Verizon Revenue in Unified Communications Management Business (2019-2024)
11.11.5 Verizon Recent Development
11.12 ALE
11.12.1 ALE Company Detail
11.12.2 ALE Business Overview
11.12.3 ALE Unified Communications Management Introduction
11.12.4 ALE Revenue in Unified Communications Management Business (2019-2024)
11.12.5 ALE Recent Development
11.13 IBM
11.13.1 IBM Company Detail
11.13.2 IBM Business Overview
11.13.3 IBM Unified Communications Management Introduction
11.13.4 IBM Revenue in Unified Communications Management Business (2019-2024)
11.13.5 IBM Recent Development
11.14 Alcatel-Lucent
11.14.1 Alcatel-Lucent Company Detail
11.14.2 Alcatel-Lucent Business Overview
11.14.3 Alcatel-Lucent Unified Communications Management Introduction
11.14.4 Alcatel-Lucent Revenue in Unified Communications Management Business (2019-2024)
11.14.5 Alcatel-Lucent Recent Development
11.15 Ericsson
11.15.1 Ericsson Company Detail
11.15.2 Ericsson Business Overview
11.15.3 Ericsson Unified Communications Management Introduction
11.15.4 Ericsson Revenue in Unified Communications Management Business (2019-2024)
11.15.5 Ericsson Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
Published By : QY Research
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