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Shared Services-Global Market Insights and Sales Trends 2025
Synopsis
Shared service is the provision of a service by one part of an organization or group, where that service had previously been found, in more than one part of the organization or group. Thus the funding and resourcing of the service is shared and the providing department effectively becomes an internal service provider. The key here is the idea of 'sharing' within an organization or group. This sharing needs to fundamentally include shared accountability of results by the unit from where the work is migrated to the provider. The provider, on the other hand, needs to ensure that the agreed results are delivered based on defined measures (KPIs, cost, quality etc).
The global Shared Services market size is expected to reach US$ 301590 million by 2029, growing at a CAGR of 14.5% from 2023 to 2029. The market is mainly driven by the significant applications of Shared Services in various end use industries. The expanding demands from the SMEs and Large Enterprises, are propelling Shared Services market. Finance & Accounting (F&A), one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Human Resource (HR) segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Shared Services market, driven by demand from China, the second largest economy with some signs of stabilising, the Shared Services market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Shared Services, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Shared Services market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Shared Services market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Shared Services sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Shared Services covered in this report include Cognizant, Infosys, SAP, IBM, IGATE, Oracle, PwC, TCS and Wipro, etc.
The global Shared Services market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Cognizant
Infosys
SAP
IBM
IGATE
Oracle
PwC
TCS
Wipro
Accenture
Atos
Capgemini
CGI Group
Deloitte
EXL
Genpact
HCL Technologies
The Hackett Group
T-Systems
ServiceNow
Global Shared Services market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Shared Services market, Segment by Type:
Finance & Accounting (F&A)
Human Resource (HR)
Supply Chain Management (SCM)
Information Technology (IT)
Customer Relationship Management (CRM)
Other
Global Shared Services market, by Application
SMEs
Large Enterprises
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Shared Services companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Shared service is the provision of a service by one part of an organization or group, where that service had previously been found, in more than one part of the organization or group. Thus the funding and resourcing of the service is shared and the providing department effectively becomes an internal service provider. The key here is the idea of 'sharing' within an organization or group. This sharing needs to fundamentally include shared accountability of results by the unit from where the work is migrated to the provider. The provider, on the other hand, needs to ensure that the agreed results are delivered based on defined measures (KPIs, cost, quality etc).
The global Shared Services market size is expected to reach US$ 301590 million by 2029, growing at a CAGR of 14.5% from 2023 to 2029. The market is mainly driven by the significant applications of Shared Services in various end use industries. The expanding demands from the SMEs and Large Enterprises, are propelling Shared Services market. Finance & Accounting (F&A), one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Human Resource (HR) segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Shared Services market, driven by demand from China, the second largest economy with some signs of stabilising, the Shared Services market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Shared Services, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Shared Services market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Shared Services market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Shared Services sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Shared Services covered in this report include Cognizant, Infosys, SAP, IBM, IGATE, Oracle, PwC, TCS and Wipro, etc.
The global Shared Services market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Cognizant
Infosys
SAP
IBM
IGATE
Oracle
PwC
TCS
Wipro
Accenture
Atos
Capgemini
CGI Group
Deloitte
EXL
Genpact
HCL Technologies
The Hackett Group
T-Systems
ServiceNow
Global Shared Services market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Shared Services market, Segment by Type:
Finance & Accounting (F&A)
Human Resource (HR)
Supply Chain Management (SCM)
Information Technology (IT)
Customer Relationship Management (CRM)
Other
Global Shared Services market, by Application
SMEs
Large Enterprises
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Shared Services companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Shared Services
1.1 Shared Services Market Overview
1.1.1 Shared Services Product Scope
1.1.2 Shared Services Market Status and Outlook
1.2 Global Shared Services Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Shared Services Market Size by Region (2018-2029)
1.4 Global Shared Services Historic Market Size by Region (2018-2023)
1.5 Global Shared Services Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Shared Services Market Size (2018-2029)
1.6.1 North America Shared Services Market Size (2018-2029)
1.6.2 Europe Shared Services Market Size (2018-2029)
1.6.3 Asia-Pacific Shared Services Market Size (2018-2029)
1.6.4 Latin America Shared Services Market Size (2018-2029)
1.6.5 Middle East & Africa Shared Services Market Size (2018-2029)
2 Shared Services Market by Type
2.1 Introduction
2.1.1 Finance & Accounting (F&A)
2.1.2 Human Resource (HR)
2.1.3 Supply Chain Management (SCM)
2.1.4 Information Technology (IT)
2.1.5 Customer Relationship Management (CRM)
2.1.6 Other
2.2 Global Shared Services Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Shared Services Historic Market Size by Type (2018-2023)
2.2.2 Global Shared Services Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Shared Services Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Shared Services Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Shared Services Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Shared Services Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Shared Services Revenue Breakdown by Type (2018-2029)
3 Shared Services Market Overview by Application
3.1 Introduction
3.1.1 SMEs
3.1.2 Large Enterprises
3.2 Global Shared Services Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Shared Services Historic Market Size by Application (2018-2023)
3.2.2 Global Shared Services Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Shared Services Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Shared Services Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Shared Services Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Shared Services Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Shared Services Revenue Breakdown by Application (2018-2029)
4 Shared Services Competition Analysis by Players
4.1 Global Shared Services Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Shared Services as of 2022)
4.3 Date of Key Players Enter into Shared Services Market
4.4 Global Top Players Shared Services Headquarters and Area Served
4.5 Key Players Shared Services Product Solution and Service
4.6 Competitive Status
4.6.1 Shared Services Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Cognizant
5.1.1 Cognizant Profile
5.1.2 Cognizant Main Business
5.1.3 Cognizant Shared Services Products, Services and Solutions
5.1.4 Cognizant Shared Services Revenue (US$ Million) & (2018-2023)
5.1.5 Cognizant Recent Developments
5.2 Infosys
5.2.1 Infosys Profile
5.2.2 Infosys Main Business
5.2.3 Infosys Shared Services Products, Services and Solutions
5.2.4 Infosys Shared Services Revenue (US$ Million) & (2018-2023)
5.2.5 Infosys Recent Developments
5.3 SAP
5.3.1 SAP Profile
5.3.2 SAP Main Business
5.3.3 SAP Shared Services Products, Services and Solutions
5.3.4 SAP Shared Services Revenue (US$ Million) & (2018-2023)
5.3.5 IBM Recent Developments
5.4 IBM
5.4.1 IBM Profile
5.4.2 IBM Main Business
5.4.3 IBM Shared Services Products, Services and Solutions
5.4.4 IBM Shared Services Revenue (US$ Million) & (2018-2023)
5.4.5 IBM Recent Developments
5.5 IGATE
5.5.1 IGATE Profile
5.5.2 IGATE Main Business
5.5.3 IGATE Shared Services Products, Services and Solutions
5.5.4 IGATE Shared Services Revenue (US$ Million) & (2018-2023)
5.5.5 IGATE Recent Developments
5.6 Oracle
5.6.1 Oracle Profile
5.6.2 Oracle Main Business
5.6.3 Oracle Shared Services Products, Services and Solutions
5.6.4 Oracle Shared Services Revenue (US$ Million) & (2018-2023)
5.6.5 Oracle Recent Developments
5.7 PwC
5.7.1 PwC Profile
5.7.2 PwC Main Business
5.7.3 PwC Shared Services Products, Services and Solutions
5.7.4 PwC Shared Services Revenue (US$ Million) & (2018-2023)
5.7.5 PwC Recent Developments
5.8 TCS
5.8.1 TCS Profile
5.8.2 TCS Main Business
5.8.3 TCS Shared Services Products, Services and Solutions
5.8.4 TCS Shared Services Revenue (US$ Million) & (2018-2023)
5.8.5 TCS Recent Developments
5.9 Wipro
5.9.1 Wipro Profile
5.9.2 Wipro Main Business
5.9.3 Wipro Shared Services Products, Services and Solutions
5.9.4 Wipro Shared Services Revenue (US$ Million) & (2018-2023)
5.9.5 Wipro Recent Developments
5.10 Accenture
5.10.1 Accenture Profile
5.10.2 Accenture Main Business
5.10.3 Accenture Shared Services Products, Services and Solutions
5.10.4 Accenture Shared Services Revenue (US$ Million) & (2018-2023)
5.10.5 Accenture Recent Developments
5.11 Atos
5.11.1 Atos Profile
5.11.2 Atos Main Business
5.11.3 Atos Shared Services Products, Services and Solutions
5.11.4 Atos Shared Services Revenue (US$ Million) & (2018-2023)
5.11.5 Atos Recent Developments
5.12 Capgemini
5.12.1 Capgemini Profile
5.12.2 Capgemini Main Business
5.12.3 Capgemini Shared Services Products, Services and Solutions
5.12.4 Capgemini Shared Services Revenue (US$ Million) & (2018-2023)
5.12.5 Capgemini Recent Developments
5.13 CGI Group
5.13.1 CGI Group Profile
5.13.2 CGI Group Main Business
5.13.3 CGI Group Shared Services Products, Services and Solutions
5.13.4 CGI Group Shared Services Revenue (US$ Million) & (2018-2023)
5.13.5 CGI Group Recent Developments
5.14 Deloitte
5.14.1 Deloitte Profile
5.14.2 Deloitte Main Business
5.14.3 Deloitte Shared Services Products, Services and Solutions
5.14.4 Deloitte Shared Services Revenue (US$ Million) & (2018-2023)
5.14.5 Deloitte Recent Developments
5.15 EXL
5.15.1 EXL Profile
5.15.2 EXL Main Business
5.15.3 EXL Shared Services Products, Services and Solutions
5.15.4 EXL Shared Services Revenue (US$ Million) & (2018-2023)
5.15.5 EXL Recent Developments
5.16 Genpact
5.16.1 Genpact Profile
5.16.2 Genpact Main Business
5.16.3 Genpact Shared Services Products, Services and Solutions
5.16.4 Genpact Shared Services Revenue (US$ Million) & (2018-2023)
5.16.5 Genpact Recent Developments
5.17 HCL Technologies
5.17.1 HCL Technologies Profile
5.17.2 HCL Technologies Main Business
5.17.3 HCL Technologies Shared Services Products, Services and Solutions
5.17.4 HCL Technologies Shared Services Revenue (US$ Million) & (2018-2023)
5.17.5 HCL Technologies Recent Developments
5.18 The Hackett Group
5.18.1 The Hackett Group Profile
5.18.2 The Hackett Group Main Business
5.18.3 The Hackett Group Shared Services Products, Services and Solutions
5.18.4 The Hackett Group Shared Services Revenue (US$ Million) & (2018-2023)
5.18.5 The Hackett Group Recent Developments
5.19 T-Systems
5.19.1 T-Systems Profile
5.19.2 T-Systems Main Business
5.19.3 T-Systems Shared Services Products, Services and Solutions
5.19.4 T-Systems Shared Services Revenue (US$ Million) & (2018-2023)
5.19.5 T-Systems Recent Developments
5.20 ServiceNow
5.20.1 ServiceNow Profile
5.20.2 ServiceNow Main Business
5.20.3 ServiceNow Shared Services Products, Services and Solutions
5.20.4 ServiceNow Shared Services Revenue (US$ Million) & (2018-2023)
5.20.5 ServiceNow Recent Developments
6 North America
6.1 North America Shared Services Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Shared Services Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Shared Services Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Shared Services Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Shared Services Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Shared Services Market Dynamics
11.1 Shared Services Industry Trends
11.2 Shared Services Market Drivers
11.3 Shared Services Market Challenges
11.4 Shared Services Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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