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Speech Analytics-Global Market Insights and Sales Trends 2025
Synopsis
The global Speech Analytics market size is expected to reach US$ 2263.3 million by 2029, growing at a CAGR of 11.3% from 2023 to 2029. The market is mainly driven by the significant applications of Speech Analytics in various end use industries. The expanding demands from the Telecom, IT, Outsourcing and Others, are propelling Speech Analytics market. On-Remise, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Speech Analytics market, driven by demand from China, the second largest economy with some signs of stabilising, the Speech Analytics market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Speech Analytics, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Speech Analytics market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Speech Analytics market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Speech Analytics sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Speech Analytics covered in this report include Interactive Intelligence Group, NICE Systems, Verint Systems, Avaya, Genesys, Hewlett-Packard Enterprise, inContact, Calabrio and CallMiner, etc.
The global Speech Analytics market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Interactive Intelligence Group
NICE Systems
Verint Systems
Avaya
Genesys
Hewlett-Packard Enterprise
inContact
Calabrio
CallMiner
Global Speech Analytics market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Speech Analytics market, Segment by Type:
On-Remise
Cloud
Global Speech Analytics market, by Application
Telecom
IT
Outsourcing
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Speech Analytics companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
The global Speech Analytics market size is expected to reach US$ 2263.3 million by 2029, growing at a CAGR of 11.3% from 2023 to 2029. The market is mainly driven by the significant applications of Speech Analytics in various end use industries. The expanding demands from the Telecom, IT, Outsourcing and Others, are propelling Speech Analytics market. On-Remise, one of the segments analysed in this report, is projected to record % CAGR and reach US$ million by the end of the analysis period. Growth in the Cloud segment is estimated at % CAGR for the next seven-year period.
Asia Pacific shows high growth potential for Speech Analytics market, driven by demand from China, the second largest economy with some signs of stabilising, the Speech Analytics market in China is forecast to reach US$ million by 2029, trailing a CAGR of % over the 2023-2029 period, while the U.S. market will reach US$ million by 2029, exhibiting a CAGR of % during the same period.
Report Objectives
This report provides market insight on the different segments, by players, by Type, by Application. Market size and forecast (2018-2029) has been provided in the report. The primary objectives of this report are to provide 1) global market size and forecasts, growth rates, market dynamics, industry structure and developments, market situation, trends; 2) global market share and ranking by company; 3) comprehensive presentation of the global market for Speech Analytics, with both quantitative and qualitative analysis through detailed segmentation; 4) detailed value chain analysis and review of growth factors essential for the existing market players and new entrants; 5) emerging opportunities in the market and the future impact of major drivers and restraints of the market.
Key Features of The Study:
This report provides in-depth analysis of the global Speech Analytics market, and provides market size (US$ million) and CAGR for the forecast period (2023-2029), considering 2022 as the base year.
This report profiles key players in the global Speech Analytics market based on the following parameters - company details (found date, headquarters, manufacturing bases), products portfolio, Speech Analytics sales data, market share and ranking.
This report elucidates potential market opportunities across different segments and explains attractive investment proposition matrices for this market.
This report illustrates key insights about market drivers, restraints, opportunities, market trends, regional outlook.
Key companies of Speech Analytics covered in this report include Interactive Intelligence Group, NICE Systems, Verint Systems, Avaya, Genesys, Hewlett-Packard Enterprise, inContact, Calabrio and CallMiner, etc.
The global Speech Analytics market report caters to various stakeholders in this industry including investors, suppliers, product players, distributors, new entrants, and financial analysts.
Market Segmentation
Company Profiles:
Interactive Intelligence Group
NICE Systems
Verint Systems
Avaya
Genesys
Hewlett-Packard Enterprise
inContact
Calabrio
CallMiner
Global Speech Analytics market, by region:
North America (U.S., Canada, Mexico)
Europe (Germany, France, UK, Italy, etc.)
Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)
South America (Brazil, etc.)
Middle East and Africa (Turkey, GCC Countries, Africa, etc.)
Global Speech Analytics market, Segment by Type:
On-Remise
Cloud
Global Speech Analytics market, by Application
Telecom
IT
Outsourcing
Others
Core Chapters
Chapter One: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2018-2023, 2024-2029). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter Two: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter Three: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter Four: Detailed analysis of Speech Analytics companies’ competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.
Chapter Five: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.
Chapter Six, Seven, Eight, Nine and Ten: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.
Chapter Eleven: this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter Twelve: Research Finding/Conclusion
Index1 Market Overview of Speech Analytics
1.1 Speech Analytics Market Overview
1.1.1 Speech Analytics Product Scope
1.1.2 Speech Analytics Market Status and Outlook
1.2 Global Speech Analytics Market Size Overview by Region 2018 VS 2022 VS 2029
1.3 Global Speech Analytics Market Size by Region (2018-2029)
1.4 Global Speech Analytics Historic Market Size by Region (2018-2023)
1.5 Global Speech Analytics Market Size Forecast by Region (2024-2029)
1.6 Key Regions, Speech Analytics Market Size (2018-2029)
1.6.1 North America Speech Analytics Market Size (2018-2029)
1.6.2 Europe Speech Analytics Market Size (2018-2029)
1.6.3 Asia-Pacific Speech Analytics Market Size (2018-2029)
1.6.4 Latin America Speech Analytics Market Size (2018-2029)
1.6.5 Middle East & Africa Speech Analytics Market Size (2018-2029)
2 Speech Analytics Market by Type
2.1 Introduction
2.1.1 On-Remise
2.1.2 Cloud
2.2 Global Speech Analytics Market Size by Type: 2018 VS 2022 VS 2029
2.2.1 Global Speech Analytics Historic Market Size by Type (2018-2023)
2.2.2 Global Speech Analytics Forecasted Market Size by Type (2024-2029)
2.3 Key Regions Market Size by Type
2.3.1 North America Speech Analytics Revenue Breakdown by Type (2018-2029)
2.3.2 Europe Speech Analytics Revenue Breakdown by Type (2018-2029)
2.3.3 Asia-Pacific Speech Analytics Revenue Breakdown by Type (2018-2029)
2.3.4 Latin America Speech Analytics Revenue Breakdown by Type (2018-2029)
2.3.5 Middle East and Africa Speech Analytics Revenue Breakdown by Type (2018-2029)
3 Speech Analytics Market Overview by Application
3.1 Introduction
3.1.1 Telecom
3.1.2 IT
3.1.3 Outsourcing
3.1.4 Others
3.2 Global Speech Analytics Market Size by Application: 2018 VS 2022 VS 2029
3.2.1 Global Speech Analytics Historic Market Size by Application (2018-2023)
3.2.2 Global Speech Analytics Forecasted Market Size by Application (2024-2029)
3.3 Key Regions Market Size by Application
3.3.1 North America Speech Analytics Revenue Breakdown by Application (2018-2029)
3.3.2 Europe Speech Analytics Revenue Breakdown by Application (2018-2029)
3.3.3 Asia-Pacific Speech Analytics Revenue Breakdown by Application (2018-2029)
3.3.4 Latin America Speech Analytics Revenue Breakdown by Application (2018-2029)
3.3.5 Middle East and Africa Speech Analytics Revenue Breakdown by Application (2018-2029)
4 Speech Analytics Competition Analysis by Players
4.1 Global Speech Analytics Market Size by Players (2018-2023)
4.2 Global Top Players by Company Type (Tier 1, Tier 2 and Tier 3) & (based on the Revenue in Speech Analytics as of 2022)
4.3 Date of Key Players Enter into Speech Analytics Market
4.4 Global Top Players Speech Analytics Headquarters and Area Served
4.5 Key Players Speech Analytics Product Solution and Service
4.6 Competitive Status
4.6.1 Speech Analytics Market Concentration Rate
4.6.2 Mergers & Acquisitions, Expansion Plans
5 Company (Top Players) Profiles
5.1 Interactive Intelligence Group
5.1.1 Interactive Intelligence Group Profile
5.1.2 Interactive Intelligence Group Main Business
5.1.3 Interactive Intelligence Group Speech Analytics Products, Services and Solutions
5.1.4 Interactive Intelligence Group Speech Analytics Revenue (US$ Million) & (2018-2023)
5.1.5 Interactive Intelligence Group Recent Developments
5.2 NICE Systems
5.2.1 NICE Systems Profile
5.2.2 NICE Systems Main Business
5.2.3 NICE Systems Speech Analytics Products, Services and Solutions
5.2.4 NICE Systems Speech Analytics Revenue (US$ Million) & (2018-2023)
5.2.5 NICE Systems Recent Developments
5.3 Verint Systems
5.3.1 Verint Systems Profile
5.3.2 Verint Systems Main Business
5.3.3 Verint Systems Speech Analytics Products, Services and Solutions
5.3.4 Verint Systems Speech Analytics Revenue (US$ Million) & (2018-2023)
5.3.5 Avaya Recent Developments
5.4 Avaya
5.4.1 Avaya Profile
5.4.2 Avaya Main Business
5.4.3 Avaya Speech Analytics Products, Services and Solutions
5.4.4 Avaya Speech Analytics Revenue (US$ Million) & (2018-2023)
5.4.5 Avaya Recent Developments
5.5 Genesys
5.5.1 Genesys Profile
5.5.2 Genesys Main Business
5.5.3 Genesys Speech Analytics Products, Services and Solutions
5.5.4 Genesys Speech Analytics Revenue (US$ Million) & (2018-2023)
5.5.5 Genesys Recent Developments
5.6 Hewlett-Packard Enterprise
5.6.1 Hewlett-Packard Enterprise Profile
5.6.2 Hewlett-Packard Enterprise Main Business
5.6.3 Hewlett-Packard Enterprise Speech Analytics Products, Services and Solutions
5.6.4 Hewlett-Packard Enterprise Speech Analytics Revenue (US$ Million) & (2018-2023)
5.6.5 Hewlett-Packard Enterprise Recent Developments
5.7 inContact
5.7.1 inContact Profile
5.7.2 inContact Main Business
5.7.3 inContact Speech Analytics Products, Services and Solutions
5.7.4 inContact Speech Analytics Revenue (US$ Million) & (2018-2023)
5.7.5 inContact Recent Developments
5.8 Calabrio
5.8.1 Calabrio Profile
5.8.2 Calabrio Main Business
5.8.3 Calabrio Speech Analytics Products, Services and Solutions
5.8.4 Calabrio Speech Analytics Revenue (US$ Million) & (2018-2023)
5.8.5 Calabrio Recent Developments
5.9 CallMiner
5.9.1 CallMiner Profile
5.9.2 CallMiner Main Business
5.9.3 CallMiner Speech Analytics Products, Services and Solutions
5.9.4 CallMiner Speech Analytics Revenue (US$ Million) & (2018-2023)
5.9.5 CallMiner Recent Developments
6 North America
6.1 North America Speech Analytics Market Size by Country (2018-2029)
6.2 U.S.
6.3 Canada
7 Europe
7.1 Europe Speech Analytics Market Size by Country (2018-2029)
7.2 Germany
7.3 France
7.4 U.K.
7.5 Italy
7.6 Russia
7.7 Nordic Countries
7.8 Rest of Europe
8 Asia-Pacific
8.1 Asia-Pacific Speech Analytics Market Size by Region (2018-2029)
8.2 China
8.3 Japan
8.4 South Korea
8.5 Southeast Asia
8.6 India
8.7 Australia
8.8 Rest of Asia-Pacific
9 Latin America
9.1 Latin America Speech Analytics Market Size by Country (2018-2029)
9.2 Mexico
9.3 Brazil
9.4 Rest of Latin America
10 Middle East & Africa
10.1 Middle East & Africa Speech Analytics Market Size by Country (2018-2029)
10.2 Turkey
10.3 Saudi Arabia
10.4 UAE
10.5 Rest of Middle East & Africa
11 Speech Analytics Market Dynamics
11.1 Speech Analytics Industry Trends
11.2 Speech Analytics Market Drivers
11.3 Speech Analytics Market Challenges
11.4 Speech Analytics Market Restraints
12 Research Finding /Conclusion
13 Methodology and Data Source
13.1 Methodology/Research Approach
13.1.1 Research Programs/Design
13.1.2 Market Size Estimation
13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
13.2.1 Secondary Sources
13.2.2 Primary Sources
13.3 Disclaimer
13.4 Author List
Published By : QY Research
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